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Extended Stay America - Fairfield - Napa Valley

Traveller (6)
Room & Suite (6)
Dining (1)
  • Excellent19%
  • Very good27%
  • Average10%
  • Poor12%
  • Terrible32%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Wheelchair Access
Self-Serve Laundry
Breakfast included
2 Star Hotel
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Offers from Extended Stay America - Fairfield - Napa Valley
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1 room, 2 adults, 0 children
Standard Room
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Reviews (66)
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All reviewspots and pansclose to shopscentral locationclean roomother guestsnice hoteltinaluzhighwayhousekeepingmall
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31 - 35 of 62 reviews
Reviewed 30 September 2013

First of all, we pre-paid for a room w/ a king size bed, & were given a room w/ a queen size bed without being told on checking in. Dirty hallway & room carpets. Bed was very hard. Hallways smelled. Kitchinette only had 1 boiler...More

1  Thank Robbie J
Reviewed 17 September 2013

I am a frequent traveler who spends most of my stays at The Four Seasons, Hilton and The Marriott. Due to my purchase of a new home I was in a situation where I needed to stay for an extended period. From the Management to...More

Thank everette p
Response from Manager_11525, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 20 September 2013

Thank you for taking the time to complete a review of your stay. It gives me great satisfaction hearing such positive remarks in regards to your experience with our staff. I will be sure to past your remarks on to Tina, Luz, Brianna, Diana, Sharon,...More

Reviewed 23 August 2013

The front desk services was not helpful. We reserved a room with two queens, arrived on time and then they said all that was left was a single king. This was not what we needed for our family. The front desk's solutions was to have...More

Thank fwg001
Response from Manager_11525, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 28 October 2013

Thank you for taking the time to address your issues during your stay with us. It is unfortunate you had a negative experience with being given the incorrect room type you reserved as well as the odor in room and poor functioning of the hair...More

Reviewed 28 July 2013

This was a fantastic hotel for me. met all my needs and was nice and affordable. If you have been looking at these review like I had before I booked here you will have noticed a trend. Lots of poor reviews and then increasingly bad...More

1  Thank Aaron M
Response from Manager_11525, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 30 July 2013

Aaron - Thank you for taking the time to do a review about our hotel. I am so glad that you enjoyed your room and our location. As well, I appreciate you touting our hotel - the staff and I are very proud of our...More

Reviewed 26 June 2013

I stayed there recently and it was a horrible experience. I was supposed to stay in a nonsmoking room but they didn’t tell me that my neighbors would be smokers. I couldn’t sleep the first night because my pillows smelled like sweat and cigarettes and...More

1  Thank Susan P
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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
US$ 99 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$ 99 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Sorry, but apart from being close to the highway and a gas station, and low price, the place isn't..."
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"Choose the main floor..."
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"Pick another hotel."
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"I am surprised at how little I hear through the walls with so many people living here. Very quiet, very..."
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