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Extended Stay America - Fairfield - Napa Valley

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59 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Fairfield - Napa Valley
See the most recent reviews
Showing 56: English reviews
Reviewed 30 May 2013

Good quality for your money clean rooms good guest experience will stay again. Allen vary helpful In my questions housekeeping very nice. Location is great. Good eating places around the hotel for any type of occasion.

Thank Alfered
Fairfield, California, United States
Reviewed 4 May 2013

My daughter and I found the staff here to be very nice. Tina the manager is very helpful, and approachable. The rooms are very clean. Since my daughter and I have stayed here for quite a while her safety is very important to me and we feel safe here. The staff is very friendly, available, and courteous, They deal with...

Thank Christi K
Los Angeles, California
Reviewed 27 April 2013

Ok so what's the usual stay for most hotel goers ?? One or two day right.. Well do to business,my company put me in this hotel for 2 months so far. Believe me when you stay at a hotel for this long you really get to know how good or not so good the employees and hotel in general may...

Thank John A
Reviewed 16 April 2013

The hotel was clean and the service was exceptional. I'm surprised how great the staff were. Overall the room was simple kind of lacking with the decor but, I was told they were set for renovation so im a bit curious as to how it'll look out. I travel a lot for business so I'm interested to see how the...

Thank Ommz
Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to write a review about our hotel. Your feedback is much appreciated and will definitely be passed on to Diana, Tina and Allen. As well, I am so glad to read that you are curious about our upcoming renovations. We are currently slated to begin this update at the end of year and hope...

Fairfield, California
Reviewed 9 April 2013

This is a first time experience for me. I find that the staff is helpful in all maters of concern. I have no issues with this location and appreciate the cleanliness of it inside and outside as well. My stay was for long term, But with the flexible rates I am not sure how long I can stay. Overall this...

1Thank DarrylB716
San Diego, California
Reviewed 8 April 2013

I had a wonderful experience at this hotel. I was in town for business, and my company booked my coworkers and I at Extended Stay. I've usually only stayed at the hilton or best western for my business trips. Extended stay had great customer service and the rooms were nice and clean. Tina, which I believe was one of the...

Thank jacquid60
San Francisco, California
Reviewed 4 March 2013

I travel for business alot and I stay at extended stays frequently because of the conveinence of a full kitchen. I am not always satisfied with Extended Stay but I have to say this is one of the best locations I have stayed at. It was quiet, clean, friendly staff, free wifi and parking. As a woman traveling alone, I...

Thank Tammy D
Ali R, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay and felt safe while traveling by yourself. I'm so pleased to hear the location and amenities were so convenient for you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 12 February 2013

Diana, at the front desk was so helpful and nice. Great customer service :) I misplaced my cell phone charger and she made sure to go and see if i left it inside my room what a a nice lady. The enviroment was quiet and rooms were clean all the first floor has been remodeled i would defintitely come back...

Thank Ojr79
Ali R, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that Diana and the staff took such great care of you and went out of their way to find your charger! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

Union City, California
Reviewed 5 February 2013

I was able to book this room through Apartments.com at a lower price than offered, which helped keep me in this location. I'm not sure if this became an issue with staff or not, but my maid service was scheduled weekly and only got cleaned every two weeks (along with a bit of missing cash - may have been mistaken...

Thank Lisa G
Ali R, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your housekeeping was not completed once a week like it should have been. I also wanted to apologize for the mistaken tip taken from your room. To prevent this from happening again, my team is reviewing the housekeeping policies and procedures....

Reviewed 30 July 2012

I stayed at the extended stay for three weeks. The first time I checked in they had just finished changing the TVs out. There was hardware and dabriusin the middle of the floor I found it because I stepped on it. Even though it was a non smoking room the smoke was still coming into my room. It was most...

Thank Ryan D
Manager_11525, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to review your recent stays at Extended Stay America Fairfield. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experiences you described is truly regrettable. We strive to ensure that our guests have an exceptional stay....

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Fairfield - Napa Valley

Address: 1019 Oliver Rd, Fairfield, CA 94534-3466
Region: United States > California > Fairfield
Price Range: ₹ 6,872 - ₹ 10,631 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fairfield - Napa Valley 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay Fairfield
Extended Stay America Fairfield
Fairfield Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Fairfield - Napa Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the main floor...”
craigr395, 27 Jan 2017 | Read review
“Pick another hotel.”
tunesterhb, 8 Dec 2014 | Read review
“I am surprised at how little I hear through the walls with so many people living here. Very quiet, very private.”
766wadel, 14 Jul 2014 | Read review
“don't stay on ground floor...make sure everything is working in your room, and ask if there will be hot water to shower in the morning!”
barbarahJ1395KM, 15 Mar 2014 | Read review
“24 fitness is close by. The Mall and restaurant were close by. The non-smoking rooms were fresh clean and had no lingering odor that a smoker had been there.”
748everettep, 16 Sep 2013 | Read review
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