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3.5
#14 of 21 hotels in Eureka
Location
Cleanliness
Service
Value
The Bayside Inn and Suites hotel near Redwood National and State Parks lets you relax and focus on the people and experiences you came for. Conveniently located off Fourth Street, this pet-friendly Eureka hotel gives you easy access to other local sites, activities, and attractions like Historic Old Town, District of Eureka Waterfront/Boardwalk – Humboldt Bay, Humboldt State University, Eureka/Arcata Airport (ACV) and Carson Mansion. Business travelers will appreciate our business center—complete with copy, print, and fax machines. Additional amenities include free fresh and healthy breakfast, free WiFi, and a newly refurbished gym which includes two hydromassage massage chairs. Each guest room offers a refreshing shower and coffee maker, along with an iron and ironing board. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows, and a soft, plush blanket—because we know how much you value a good night’s sleep. Select rooms come with desks. Get your money’s worth at the Bayside Inn and Suites. Eureka hotels like ours offer the best hotel rates and the best amenities, so you can focus on the people and travel memories that really matter. Book today!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish, Hindi
Location
1209 4th St, Eureka, CA 95501-0634
Bayside Inn and Suites
98 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The hotel is right on 101 South (one way, two lanes in this stretch). When I came into the lobby (tiny) I got a very strong smell of curry. The front desk was completely glassed in with tiny slots to hand the paper work through. I had asked for a room away from the main road, but we got a room on the second floor right on the road (maybe it was due to a language barrier). Room 267 had a good bed and bedding and a good A/C and was overall clean.. When we came in there was a half full soda can on the fridge.... The bathroom fan comes on with the light and is very loud; if you are taller than 5'3" you will have to duck in the shower, since the shower head is so low. "Breakfast" was the biggest joke; a paper bag with a tortilla and some unidentifiable eggs? No heating instructions; a little thing of ketch-up (not even hot sauce), a granola bar and a bottle of water.....of course, we were still charged full price. I think there was an elevator, but to get to our side of the hotel it would have still involved carrying our luggage over some steps, so we decided to just walk up the one flight. I also saw a couple of charging stations for EVs.
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Date of stay: September 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Bayside Inn and Suites
Responded 1 Nov 2021
Dear Susane, Thank you for taking the time to leave us your feedback. We aim to deliver genuine hospitality to all our guests and take all suggestions to heart. Thanks for mentioning the strong A/C and clean premises. However, we apologize for the inconveniences caused from the bathroom fan, breakfast, smell, and room allotment. However, we are glad that you enjoyed the property and took advantage of the amenities we offer. Thanks again for staying with us. We are waiting to host you again soon. Best Regards, Quality Inn Eureka Management.
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Our room was clean and had the necessities. It, like many hotels these days, makes one wonder if the people who run it ever stay in the rooms For a night or two. It s the little things that don’t work right.
One thing they got right was keeping the sink separate from the toilet and shower area. Now if we could get hotel room designers to put the toilet by itself.
But little things that probably are not expensive to fix marred the experience.
For example the main room right would go on and off for no apparent reason, we just kept it off. But, the room was then on the dim side since the lamp bulbs were not very bright. . The coffee maker was inside of a cubby hole on a piece of furniture. Filling it was a chore inside the cubby hole. Not enough room and the black coffee maker in the dark cubby hole was hard to see to fill. Also it was a paper cone machine that worked poorly with the packets the hotel provided.
Two of four lights in the bathroom were out.
The grab and go breakfast was a thawed omelet in a tortilla, a granola bar, a ketchup packet and a water bottle. Coffee was in the lobby in the morning only. No milk or juice for the kids. We microwaved the omelet in our room. We generally stopped for breakfast at a cafe late in the morning and skipped lunch.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Bayside Inn and Suites
Responded 6 Aug 2021
Dear pacharan201414, Thank you for sharing the fun experience that your family enjoyed at the pool. Although your overall visit was pleasant, we apologize for the difficulty you experienced especially with the condition of the hotel. Steps shall be taken to improve everything on priority to ensure no future guests will experience the same. We have a limited option when it comes to our breakfast service due to the current situation. Our Hotel is working hard to follow the CDC guidelines, and all of our local county and state recommendations when it comes to Covid-19. We are all doing the best that we can for our valued guests. We hope to be back to normal someday soon, and we thank you for your understanding. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.
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Location was great for exploring the cute old town/downtown area. The room was comfortable, but a little rough around the edges. For the price, I would have expected more. Free breakfast was offered, wasn't anything special, but when breakfast is included, that is always a good thing in my opinion. Staff at check in was a little gruff. But the woman in the morning when checking out was very sweet and kind.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Bayside Inn and Suites
Responded 30 Aug 2021
Dear keithgO2189RP, Thank you for providing us with feedback from your recent stay. It's great to hear that our location was convenient, however, I do regret that you experienced several shortcomings during your stay especially with our staff, the condition of your room, and the breakfast option. Please rest assured that we will work toward addressing the issues you had during your stay in order to prevent them from happening again in the future. I want to personally thank you for staying at our hotel and hope you will return to stay with us again in the future.
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The big problem here is that motel is right on Fourth Street (US Highway 101) and when I say "right on" I mean there is only a sidewalk and a parkway strip between it and the highway. I asked for a quiet room but got a room twenty feet from the sidewalk and it was noisy all night long.
The Choice Hotels website declared that the motel had a "hot breakfast" but when I checked in I was told, due to COVID, there was no breakfast at all. I think that this is deceptive and I don’t know who to blame. If this motel has not offered breakfast for a year why is the Choice Hotels website still stating that there is a "hot breakfast"? I value a "hot breakfast" at about $8 or so, so I was willing to pay more for this motel but I think I was deceived.
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Date of stay: April 2021
Rooms
Cleanliness
Service
Room Tip:Â Maybe there is a back corner room that is quiet but I am not sure. My room certainly was not.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Bayside Inn and Suites
Responded 22 Apr 2021
Dear Valued Guest, Thank you for providing us with feedback from your recent stay. It's great to hear that you found us a clean and pleasant place to stay and our amenities were to your liking. However, I do regret that you experienced several shortcomings during your stay especially with the condition of your room and the breakfast. Breakfast service in our hotel put on hold and we are trying our best to minimize social contact among people. Your safety is the top of our priority. We hope and pray that you understand us in these moments. We look forward to your next visit
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During check-in I was charged an extra fee for each day and the man at the desk said it wasn't included in my prepaid fees but I was never told about them. I was also promised a quiet room during a call to the hotel before arriving and got the room closest to the noisy highway 101. The free breakfast turned out to be a small tortilla wrapped around some kind of egg in a plastic bag with no instructions, a water bottle and a tiny snack bar. I heated the tortilla and took one bite and threw it away. We didn't pick up breakfast the 2nd day. We had to purchase breakfast both days again increasing the cost of our stay. The area around the hotel has people making noise (singing and making music) outside our room late at night during the middle of the week. The bed was too hard and so we didn't sleep well. The man at the desk tried to explain things by saying all hotels have to do these things in this city but I called another similar hotel and got a different story. I complained to Priceline who I booked the hotel with but got no help so I learned a lesson and won't use them anymore either. We traveled 2 weeks around California and this was our last hotel. It was the worst experience that I can recall during many years of road trip travel. I realize that COVID adds some constraints but I have traveled for a total of 40 nights in the last 4 months during road trips and no hotel was this bad.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip:Â Stay away from this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Bayside Inn and Suites
Responded 7 Oct 2021
Dear Bill, We apologize for your recent experience and are sorry to hear you felt unwelcome at our hotel. This is not at all the level of customer service that we strive to provide to our guests. However, we have a trained and experienced staff that is always ready to assist you and is unlikely to behave in such a manner. Once again, I do apologize for your experience and hope we will have another chance to serve you better during your next Eureka visit. Take care! Sincerely, Quality Inn Eureka Management
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I booked never having visited Eureka before and based on location specs on the Bayside site , figured it was safe to walk to restaurants etc from the hotel. I felt uncomfortable upon arrival . The reservation associate suggested not walking about, plus another guest in the lobby made a threatening comment to my daughter that made me not want to stay there or leave my car in the parking lot. I would have also been worried that this person would do something to my car during the night, as he knew what car I arrived in, and was present while I checked in. I knew my room fee would likely not be refunded because I booked on hotels.com, but on top of all this, the check-in associate added on the fee for my pets and REFUSED to refund the fee for my 2 dogs!! I never even entered the room. We took a short drive around town and came back and gave the key UNUSED to the front desk. There were transients, people apparently under influence of drugs, and panhandlers within 3 blocks of the property. I can understand it was my fault for making the poor choice to stay here, but to take my extra $50.00 was robbery!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Location, parking, and guests all made our family uncomfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Satisfaction Team, Owner at Bayside Inn and Suites
Responded 18 Jul 2023
Dear Patrick, We apologize for the negative experience you had during your stay. The safety and comfort of our guests are of utmost importance to us, and we deeply regret any discomfort or threatening incidents that occurred. We take your feedback seriously and will investigate the issues raised to ensure appropriate action is taken. Regarding the pet fee, we understand your frustration and will review our policies to ensure clarity for future guests. We apologize for any inconvenience caused. We apologize if the surrounding area did not meet your expectations. We strive to provide a safe and welcoming environment for our guests and continuously work to improve our surroundings. If there is anything else we can do to address your concerns, please let us know. We appreciate your feedback and will use it to improve our services and guest experiences. Thank you for bringing these matters to our attention. Â Regards, Bayside Inn & Suites Management
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An absolutely terrible bait and switch experience. Arriving at the "non-smoking" property, I entered a dingy office that reeked of cigarette smoke. The desk manager was arguing with a gentleman who was trying to check in. Apparently, there were fees that were not clearly disclosed on a mobile booking app. He was willing to pay anyway and was polite but irritated. The desk manager was obnoxious and eventually he refused service and made the man leave. I found the same issue with added fees that were not disclosed when I called to book. No breakfast served, although advertised and no reduction of charges. The parking was dismal and we were squeezed into our disabled space by a car parked in the access area next to us. Many guests had to park on the street or double park in the lot, blocking other cars. The dumpsters and garbage cans were overflowing and vile liquid drained across the parking lot. The room had been cleaned but residual smoking smell remained in the grubby stained furniture and drapes. We were escaping smoke from wildfires but ended up with an asthma attack from the room. The towels smelled so bad we didn't even shower. Being on the corner of the highway and another street, road noise and people yelling outside on the sidewalk was disruptive. There's no excuse for rudeness and dishonesty in the hospitality business.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Other at Bayside Inn and Suites
Responded 14 Sept 2020
Dear Valued Guest, We appreciate that you have taken the time to share your recent experience and find this very distressing. I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. In regards to our staff, I will address your concerns and make sure this behavior doesn't happen. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
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I would not stay at this hotel again. It is an old hotel on a very busy street. I asked for a quite room and they gave me one facing the busy street. A lot of homeless folks walking around. I had to sign multiple paper work stating I would pay for any damages. Also made a copy of my drivers license. They advertise breakfast but have NO BREAKFAST at all. They state it is count policy but their sister hotels Comfort and Clarion offer a breakfast. This hotel is over priced for the quality. Stains on carpet and furniture was well used. They will charge you $5 for not returning the plastic keys. AC quit working in middle of night.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip:Â Stay at the Comfort Inn or Clarion hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Other at Bayside Inn and Suites
Responded 14 Sept 2020
Dear Valued Guest, Thank you for taking the time to share your experience! I regret to hear that you weren't impressed with your stay and the surrounding environment. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We have no such issues regarding homeless people in the hotel or around the hotel. Homeless people are all around the city. We hope you allow us another opportunity to exceed your expectations on your next trip to the area.
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We called last minute in the middle of a winter storm. The front desk guy was so good natured and helpful. Had a great clean room with a sitting area, bar fridge, coffee maker, microwave. Nice cotton sheets. Able to have our granola and blueberry breakfast in the room. Coin operated washer/dryer close by, Tesla destination chargers, and a very well maintained pool and hot tub. We'll be back to spend a few days checking out Eureka and area.
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Date of stay: December 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Satisfaction Team, Owner at Bayside Inn and Suites
Responded 22 Dec 2022
Hey Patrick, Thank you so much for your heartfelt review! We are always delighted to receive amazing feedback from our guests about their experience staying with us. Our hotel aims to provide a truly unique and comfortable experience for all our guests, and we are thrilled that we were able to exceed your expectations. We can't wait to have you back for another pleasant stay with us on your next visit to Eureka. Warm Regards, Bayside Inn & Suites Management PS: When you are ready for your next visit to Eureka, be sure to book your stay directly on baysideinnandsuites.com, where you will find the lowest possible rates anywhere online!
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I got there after dark and the first room I was given was upstairs and they don't have an elevator so I asked for a ground level room. The desk clerk was very nice about switching my room at no extra expense but the first room I was assigned was rather isolated and I wasn't comfortable with that. The desk clerk kindly switched my room again to a better room on the ground level at no extra charge. I really appreciated their willingness to get me a room that I was comfortable in at no extra charge.
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Date of stay: February 2022
Value
Service
Sleep Quality
Room Tip:Â be aware there are no elevators
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Bayside Inn and Suites
Responded 2 Mar 2022
Hello Guest, Yay! Thank you very much for taking the time to write a positive review for us. We're delighted you enjoyed your time with us. We're thrilled to hear you loved our spotless guest room and hotel grounds. We are delighted that you found our accommodations to be clean and pleasant. Our crew makes every attempt to meet the needs of our guests, and we're delighted you noticed. On your next visit to Eureka, we hope to see you again. Best Regards, Bayside Inn and Suites Management P.S. Book directly on baysideinnandsuites.com to get the best rates online.
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There are more places to choose from in the Eureka area.
PRICE RANGE
₹7,969 - ₹11,325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn eureka, eureka quality inn
FORMERLY KNOWN AS
Quality Inn Eureka - Redwoods Area
LOCATION
United StatesCaliforniaHumboldt CountyEureka
NUMBER OF ROOMS
59
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
