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Hilton Garden Inn San Francisco/Oakland Bay Bridge

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Hilton Garden Inn San Francisco\/Oakland Bay Bridge
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1,178 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Francisco/Oakland Bay Bridge
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Showing 1,115: English reviews
new york
Reviewed 5 October 2015

Very friendly front desk! As an HHhonors member you can get free water bottles at any time. Very helpful in selecting a room. Enjoyed on line check in. Spacious room with desk and chair in addition to 2 double beds which weren't too small. Clean hotel, self parking additional fee. Most of the time there were delicious cookies in the...

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Helpful?
Thank fam4ny
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks fam4ny for your Incredible "Convenient, Clean, Roomy Hotel" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am so ecstatic that you found our front desk staff to be very friendly ! It is so exciting to hear that you used the on-line check-in which definitely streamlines the check in process and that you were satisfied with...

Reviewed 1 October 2015

Bay view windows of the Oakland Bay bridge, Although , it can be a bit nosiey at night due to the bays activities. To help with that noise you have ear plugs in your room to use if needed. Very smart idea! The staff there were very helpful and upon checkout I inquired to the front desk staff that my...

Review collected in partnership with Hilton Garden Inn
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1Thank deannah747
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks deannah747 for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I just loved your " Great Staff Convenient Location" especially praising the staff members for their engagement with you. I'm also glad that you utilized the ear plugs that we provide in the guest rooms. I liked the idea of providing an option for...

Orange County, CA
Reviewed 1 October 2015

Stayed a week in August and my stay was mixed. The front desk staff was very helpful and courteous. The hotel is right next to the freeway and the rooms on the east side (even numbered rooms) are very noisy. I’m a light sleeper and it was difficult to fall sleep (even with earplugs). After the second night I packed...

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Helpful?
Thank OCTravelGuy
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you OCTravelGuy for your fabulous "Good Hotel, Great Location, a bit noise levels high" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am glad that the front desk was able to get you moved to the Bay side of the hotel especially since you were staying for a week and had noise issues from the freeway...

Arcadia, United States
Reviewed 1 October 2015

Great location for our needs. Have stayed here many times already. Room Service used twice for dinner was very good and very quick. Getting a little shabby in the rooms, at least RM 317. Good views from some rooms.

Review collected in partnership with Hilton Garden Inn
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Thank Mary F
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Mary F for your "Not My First Time" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I was so glad to see your review especially since you have been staying with us on several occasions. That says a lot by itself. I'm glad that the rooms service was a hit for you on both occasions and was...

Reviewed 1 October 2015

When I booked the hotel, the staff member taking my reservation told me the bay-facing rooms had balconies. She was wrong. There are no balconies on this hotel. Hotel and lobby are clean and well kept. The staff was polite. The rooms are clean but when i went to bed there was load rap music thundering somewhere outside and made...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 469michaelaf
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks 469michaelaf for your "Clean Hotel but noisy" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am glad that you found our hotel to be clean and well kept plus the staff polite. I am sorry that when you made reservations that you were misinformed by the person making the reservations that we had balconies; that would...

Orlando, Florida
Reviewed 30 September 2015

To begin with, the front desk staff are GREAT! They definitely go the extra mile. The rooms, albeit small, are clean and comfy and you can have a great view from the bay side. The ladies in the breakfast area are very nice. Our only issue is that the breakfast is less than the normal from HGI. The breads were...

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Helpful?
Thank zoe1mom
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Zoe1Mom for your recent review "Great Staff, Good Location" of the Hilton Garden Inn San Francisco/Oakland. Wow ! what a lead in "To begin with, the front desk staff are GREAT !". I was so glad to see that especially coming from a reviewer of 142 Reviews. I will also share with the F&B Team regarding the huge OJ...

Columbus, Ohio
Reviewed 29 September 2015

Not an extravagant hotel, but this hotel delivers exactly what you want. A nice hotel with great rooms and beds in a good location, with good service and amenities. All at a very reasonable price. I would stay here again.

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Thank Sniper33
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Sniper33 for your Great 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I thought your "Great Location, Great Room, Clean, Nice People" review is right on of what our hotel attempts to accomplish and deliver. I really respect that you have also completed over 55 reviews to date. That says a lot and carries...

Brentwood, California
Reviewed 22 September 2015 via mobile

This is the worst hilton I have ever been to!!! - Stepped in the hotel and immediately smelled smoke. " This should be a smoke free hotel " - Front Desk didn't represent Hilton brand well, poor appearance - Dirty elevators . - The halls outside my room reeked of alcohol and cigarettes. - I could hear loud partying in...

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Helpful?
Thank Julian S
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Julian S for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am really sorry that it seemed that we didn't get anything right. The hotel is a "Smoke Free Hotel" and even with the threat and actually charging of a $250 penalty doesn't prevent some guests from smoking in the non-smoking room. I know...

arlington, VA
Reviewed 20 September 2015

This was by far the worse hotel I have stayed at ever. It was so outdated and shabby as well as dirty. I tried two rooms and then checked out and went across the street to the Marriott Courtyard which was extremely nice.

Review collected in partnership with Hilton Garden Inn
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1Thank gaylefleming
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you gaylefleming for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I appreciate you taking the time to attempt to find a room that would have met your expectations. I am really sorry that we were not able to provide you with a room that would have satisfied you to stay with us but I...

Blois, France
Reviewed 16 September 2015

My children and I stayed at the Hilton Garden Inn at Emeryville California in June for 4 nights. The view from the Bay Side room was wonderful. The bridge and the lights of San Francisco were amazing. The room was nice, it was clean and fully stocked. The breakfast was a bit pricey but the food was good and there...

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Helpful?
Thank Christophe C
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Christopher C for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Your "Excellent Hotel" review was so perfect that you and your family chose our hotel for you all to stay while visiting the Bay Area. We do have some World Class views whether it is of the Oakland Hills or the "City"...

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Near Hilton Garden Inn San Francisco/Oakland Bay Bridge

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn San Francisco/Oakland Bay Bridge is nestled on the waterfront at the foot of the historic San Francisco Bay Bridge in Emeryville, CA and boasts panoramic views of the Berkeley Hills and the San Francisco Bay. The hotel is conveniently located minutes from Berkeley, San Francisco, and Oakland and offers complimentary WiFi. ... more   less 

Additional Information about Hilton Garden Inn San Francisco/Oakland Bay Bridge

Address: 1800 Powell St, Emeryville, CA 94608-1808 (Formerly Holiday Inn)
Region: United States > California > Emeryville
Price Range: ₹ 9,135 - ₹ 20,926 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Francisco/Oakland Bay Bridge 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Hilton Hotels Direct, Expedia, Travelocity, Orbitz, Despegar.com, Booking.com, HotelsforEveryone, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hilton Garden Inn San Francisco/Oakland Bay Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville
Hilton Garden Inn Emeryville
Emeryville Hilton Garden Inn
Hilton Emeryville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Francisco/Oakland Bay Bridge staff and other travellers.
12 questions
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Questions? Get answers from Hilton Garden Inn San Francisco/Oakland Bay Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maker sure you ask for a room away from the elevators and ask for the view side if you can.”
PaulN599, 17 Apr 2017 | Read review
“We reserved a city view room because the bay view rooms cost more. Our city view room (high floor) had a nice view of the Oakland hills.”
Liz2, 26 Mar 2017 | Read review
“Elevators are very loud -- request a room far away”
Scott95401, 3 Mar 2017 | Read review
“Free Hi speed internet. Kuerig coffe machines in the room. Ironing board, etc. in room too. Good TV's”
OxshottDave, 13 Feb 2017 | Read review
“Ask for a Bay view room on the back side of the hotel. Low numbers are better than high numbers for viewing the Bay.”
Mona805, 8 Feb 2017 | Read review
5 of 5