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Extended Stay America - Sacramento - Elk Grove

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Traveller (28)
Room & Suite (25)
Dining (1)
Overview
  • Excellent34%
  • Very good15%
  • Average9%
  • Poor15%
  • Terrible27%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
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Additional information
Offers from Extended Stay America - Sacramento - Elk Grove
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Offers from Extended Stay America - Sacramento - Elk Grove
Special Offer: Save up to 10% TODAY!
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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44
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1 - 5 of 139 reviews
Reviewed 3 days ago

Staff was friendly, but I noticed that they really need to have a pool because this is Sacramento and it gets hot in the Summer! Also I noticed that the decor needs to be updated, some pictures are chipped. In our room, the phone was...More

Thank Shasha73
Response from 00esa, Manager at Extended Stay America - Sacramento - Elk GroveResponded 2 days ago

Thank you for your review of our hotel. We're sorry you experienced so many difficulties during your stay with us. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and...More

Reviewed 1 week ago

Do a big favor to yourself and don't waste your money, this place is garbage, I was working for an airline and I have been staying in the hotel all around the world, but I never had an experience like this, you can't even call...More

Thank Soraya A
Response from 00esa, Manager at Extended Stay America - Sacramento - Elk GroveResponded 1 week ago

Soraya, we are really sorry for the difficulties you faced during your stay. Please accept our sincere apologies for our lack of responsiveness while you were here. The service that you described is not typical for us, and steps have been taken to address the...More

Reviewed 20 May 2018 via mobile

This is a typical Extended Stay America. My room was in good repair having been redone relatively recently. The common areas were a bit more worn although they were doing some painting while I was there. The rooms are sizable. The bed was very good....More

Thank AoifeCuRua
Response from 00esa, Manager at Extended Stay America - Sacramento - Elk GroveResponded 21 May 2018

Thank you for sharing your feedback. Although you liked most of our offerings during your pleasant stay, we are sorry for the service issue. Your feedback is shared with our front office team to be more diligent going ahead. We hope to have another chance...More

Reviewed 19 March 2018

I used to use this hotel frequently but that was nearly a year ago. I booked this hotel for 7 nights. I called in the morning of my check in day to remind them I would be a late check in as I was flying...More

Thank Travelnurse N
Response from 00esa, Manager at Extended Stay America - Sacramento - Elk GroveResponded 20 March 2018

We are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give us...More

Reviewed 5 February 2018

I was tremendously disappointed by my stay. I had used this brief three day stay as a trial for future longer stays, and if this is the quality of Extended Stay America, I will not utilize this Hotel chain. I could have had much better,...More

Review collected in partnership with Extended Stay
Thank katebE3678VB
Response from 00esa, Manager at Extended Stay America - Sacramento - Elk GroveResponded 6 February 2018

We cannot apologize enough for the poor service you received during your stay with us. Your comments have been shared with our team to be sure we meet the high standards you expect from our brand. We are committed to making sure we don't repeat...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 100 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$ 100 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (28)
Room & Suite (25)
Dining (1)
Questions & Answers
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Room Tips
"Make sure that there are towels in the room as well as toilet paper and stay on the second floor."
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"there is no good room"
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"Stay somewhere else."
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"A few small restaurants are nearby and 3 neighborhood parks are good for walking."
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