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Holiday Inn Express Elk Grove

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Holiday Inn Express Elk Grove
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93 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Bakersfield, California
Reviewed 6 March 2017 via mobile

The hotel has been under construction for 4 months so noise and dirt seem to be the norm. The hotel staff were friendly but not thorough. I had special request on my reservation and they didn't even review the request to attempt to satisfy them. They identified a soup at 5pm event but the staff couldn't get it together until...

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Helpful?
1Thank Beth S
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Dear Guest, Our property is located at 2460 Maritime Drive, Elk Grove. Looks like you stayed at the other location in Elk Grove. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites Elk Grove

Wilsonville, Oregon
Reviewed 22 February 2017 via mobile

Kudos for getting me a room on a miserable rainy night. But, housekeeping is poor. Bottle caps on the floor by the trash bin and TP on the floor. Wallpaper is damaged. Small TV. Tasteless eggs. Not one of the better HIEs I have stayed in.

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Helpful?
1Thank newyorker1953
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel . Please accept our sincerest apologies for the uncomfortable experience during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Sophie Ramzan Customer Services Manager Holiday...

Washington, USA
Reviewed 2 February 2017 via mobile

Quiet, close to freeway, fantastic breakfast buffet, friendly and competent front desk staff. There is a pool and hot tub but they're outdoors and not usable in January. I would highly recommend this Location

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Helpful?
Thank BarbaraLee
Holiday Inn E, Front Office Manager at Holiday Inn Express Elk Grove, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services Manager Holiday Inn Express & Suites (Elk Grove)

Sacramento, California
Reviewed 8 December 2016 via mobile

Not fancy but very clean and quiet. Breakfast ok. Doing construction so exercise room not up to par. Great location with shoppingand good eats nearby. Nice river walk too. Upgrade to large suit with two TV great for family.

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Thank 32999B2012
Los Angeles, California
Reviewed 25 November 2016

I have stayed at the HIE hotel on Stockton Blvd & Hwy 99 before, and this time tried this West Elk Grove location. It is smaller with less frills than the Hwy 99 location, but beat them in two areas. A) They are less expensive. B) You can cancel with no penalty by 6PM on the day of arrival. (Their...

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Helpful?
Thank Rob K
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. Your feedback is very important to us and we can assure you...

St. George, Utah
Reviewed 30 October 2016

Typical HIE, clean, organized & provides adequate breakfast in the morning. Beds are comfortable - rooms are clean. Staff is professional. This was a great stop for business, as it was next to the Eye-5 without the eye-5 noise. Easy on and off. I was there for a convention in Sacramento and avoided the high cost & congestion of down-town,...

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Thank bestsales123
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sophie Ramzan Customer Services...

Olympia, Washington
Reviewed 14 October 2016

I did make my reservation through TripAdvisor and they linked me through Getaroom.com, I would not use Getaroom.com again. We came to Elk Grove as my husband had an interview, we wanted to cancel one night and go somewhere else when he didn't get the job. The hotel would have cancelled the last night, Getaroom would not, unless I wanted...

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Helpful?
Thank Foodie T
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sophie Ramzan...

Reviewed 2 August 2016 via mobile

Upon checking in the front desk was complaining about Corp coming and things that had to be done or hidden...very unprofessional. When we got to room it was really small and sofa bed was really small about the size of a cot. Pool also small and no pool towels. When I went to get towels I as told they don't...

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Thank Ardww
IHGService, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Dear Ardww, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for falling short of your expectations regarding the room accommodations and for not delivering an exemplary service on your recent stay. We appreciate your...

Vista, California
Reviewed 25 May 2016

Just stayed here over the weekend. This isn't a bad hotel for what we paid. It is close the I-5 and just off Elk Grove Blvd. This seems like a newer hotel but if you look closely you will see signs that it was probably just remodeled. The room isn't bad, clean and pretty comfortable. The bathroom was clean. One...

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Thank Phil_and_Sandy_2008
Salt Lake City, Utah
Reviewed 18 May 2016

This hotel has easy access to Freeway 5, is close to shopping and dining. The staff is friendly, and offers a clean and quiet night's rest. The continental breakfast offers cereals, breads, scrambled eggs & hard boiled eggs, juices, milk, some fresh fruit and yogurts. The rooms are clean, with some stained areas of carpet. For the size of this...

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Helpful?
Thank Golfer4status
Holiday Inn E, General Manager at Holiday Inn Express Elk Grove, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Jagjit Singh General Manager Holiday Inn Express (Elk Grove)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The new Holiday Inn Express and Suites in Elk Grove is the newest and most modern hotel in the Sacramento area. Our beautiful 100% non smoking hotel is conveniently located off, I-5 and within variety of shopping and popular dining options. Guest will enjoy our central location to San Francisco Bay area, Napa Valley/Sonoma, Lake Tahoe/ Reno, Redding and the Central Valley. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring our signature cinnamon rolls served daily, outdoor pool and whirlpool, enhanced bath experience, business center, fitness area, meeting space that can accommodate up to 40 people, wired and wireless high-speed Internet access. Our location places you a short distance from Sacramento International Airport, Downtown Sacramento, Old Town Sacramento, Sacramento Convention Center, State Capitol Building, Sacramento Zoo, Arco Arena, Sacramento River, Elk Grove Regional Park, Old Town Elk Grove, Raley Field, Grand Island Mansion, Wineries, Cosumnes River College, Cal Expo, Harvest Festival, Memorial Auditorium and Esquire IMAX Theater. We are confident that your stay in Elk Grove will be a pleasant experience, so Stay Smart! ... more   less 

Additional Information about Holiday Inn Express Elk Grove

Address: 2460 Maritime Drive, Elk Grove, CA 95758
Region: United States > California > Elk Grove
Price Range: ₹ 8,680 - ₹ 12,825 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Elk Grove 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Elk Grove Hotel Elk Grove
Hotel Style:
#4 Family Hotel in Elk Grove
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Elk Grove staff and other travellers.
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Questions? Get answers from Holiday Inn Express Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Roomy & quiet”
bestsales123, 29 Oct 2016 | Read review
“A room on the north end facing east would be the quietest of rooms”
Golfer4status, 17 May 2016 | Read review
“Great Hotel to spend weekend with families.”
rayh939, 23 Nov 2015 | Read review
“If you are travelling from the North to South, this hotel is a best stop over.”
V5993SEjackl, 12 Aug 2015 | Read review
“stay away from ice machines”
missy34Oregon, 17 Nov 2014 | Read review
5 of 5