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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,553 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,462: English reviews
Washington Dc, District Of Columbia
Reviewed 11 January 2016

We have stayed at this hotel several times and most recent for as many as ten says during the Thanksgiving week. Overall the hotel is very nice and the service is descent. The breakfast is offered within the rate; however, if you are a regular traveler and end up staying over the weekend, the items switch out as well as...

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Helpful?
2Thank R S
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing comments about our property after your stay with us this holiday season. All of our guest reviews are an important tool for our hotel as we continue to improve all of our guest experiences. I can assure you we offer the same quality service every day of the week. However, we will take your feedback into...

Ontario CA, United States
Reviewed 11 January 2016

Stayed at this hotel and asked about shuttle service to the airport specifically asking if they had service @ 3:30 AM as I had a VETY early flight. Person at the desk told me that shuttle service started at 4:00 AM. I asked about a ride @ 3:30 and she told me not to worry as there would be someone...

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Helpful?
1Thank Charles S
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your experience at our hotel. We are very sorry to hear that our level of service was very low because of the incorrect information given to you by our staff. I will be sure to share your comments with our front desk team so that we can learn from this and ensure...

Castro Valley, California
Reviewed 10 January 2016

I generally stay at the North Embassy Suites but was at the South Embassy Suites for a business meeting. This is a decent hotel. Good space for breakfast and manager's reception. The restaurant is okay but with a very limited menu. The furniture in the living room space needs updating. The couch in my room had seen much better days.Shuttle...

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Helpful?
Thank wardgarner
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your experience at our hotel. Thank you for the positive comments as well as the constructive feedback that you provided. We will take your feedback under consideration as we constantly strive to improve on our guest experience. Please feel free to contact me if there is anything I can be of service...

Reviewed 10 January 2016 via mobile

This property is so old, the HVAC is controlled for all the rooms by the maintenance guy. No thermostat in your own room. We had to have a BOX FAN in our room due to unusually warm day, but no A/C. When we took a shower, the water ran through the walls and out into the living area. Coming back...

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Helpful?
Thank TexasMorgans
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the condition of the room you were in. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying...

Matthews, North Carolina
Reviewed 9 January 2016

Four of us stayed in two suites (one handicapped) at Embassy Suites South on 12/30/15 and 1/3/2016 before flights in and out of LAX. The shuttle service to and from LAX was efficient on both occasions. They are located less than 2 miles from most car rental locations. The staff were friendly and helpful, calling for cabs and for questions...

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Helpful?
Thank JosephAIII
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you very much for writing such kind words about our property. It is great to read that our hotel staff was friendly and accommodation on several occasions. I will also be sure to pass along you compliments about the cleanliness of your suite to our executive housekeeper. His team takes great pride in the work that they do and...

Berryville, Virginia
Reviewed 8 January 2016

Great lunch, pricey but worth it. breakfast was awful. Large pool and hot tub with updated precor gym. Great internet speed. Shuttle to LAX was on time and driver was helpful. bad part was no air in the room, even a fan to move air. bedroom door was open to the patio but people out front were smoking so we...

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Helpful?
Thank Ron M
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us. Please accept my sincerest apologies for your less than satisfactory experience with our breakfast and the air in your room. Our management team will review your comments and we will work together to improve these issues going forward. Again, thank you very much for...

Lindale, Texas
Reviewed 8 January 2016

This hotel has the best staff ever (especially Jose the shuttle driver!). Breakfast is far above what most hotels in the same tier provide and the evening reception is nice for a relaxing cocktail or glass of wine on the house. Room was clean and very well appointed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Patti M
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful review of our property! It is always great to read when our team members are recognized by our guests in a review. Jose is a great asset to our team and has been a part of our Embassy family for several years now. He always goes above and beyond to ensure our guests...

Amman, Jordan
Reviewed 7 January 2016

Great for plane watchers -- you'll be able to see and hear plenty of them if you're on the north side or either end of the hotel. While it seems to be in pretty good shape, there were persistent problems with power that affected everything from the front-desk computers (slowing the check-in and check-out process for guests) to wi-fi and...

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Helpful?
Thank 425JR58
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your overall experience with us. Unfortunately the power outage was out of our control and our management team was working in the background to remedy the situation. We will take...

Tampa, United States
Reviewed 5 January 2016

The room was nice, lobby was very beautiful - We would return only if we were needing to catch a flight out of LAX- Location is not far from LAX but not in a freat location with all the other hotels. Long lines for breakfast and evening receptions. Super simple food- we skipped both breakfast and the evening reception after...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rachel C
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

I would first like to thank you for taking the time out of your busy day to write a review of our property. I am very glad to hear that you found our rooms to be nice and our lobby to be very beautiful. We have recently remodeled the entire hotel and we take pride in how beautiful everything turned...

Davenport, Iowa
Reviewed 5 January 2016 via mobile

My wife and I recently stayed at this hotel for the Rose Bowl. The staff was very friendly, the breakfast was made to order and FREE! It was clean and really close to LAX but not noisy at all! I never heard a jet. Would definitely stay again on our next visit due to its location and other amenities.

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Helpful?
Thank KSAEG
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for staying at our hotel during your recent trip to Los Angeles for the Rose Bowl. Our hotel is not only a great place to stay for business travel but is also a great place to stay when our guests are on a vacation. Our staff is always working together to meet all of our guests...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Region: United States > California > El Segundo
Price Range: ₹ 11,585 - ₹ 22,778 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Travelocity, Booking.com and Priceline so you can book your Embassy Suites by Hilton Hotel Los Angeles International Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
28 questions
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California
over a year ago
Kihei, Hawaii
9 months ago
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4 months ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on Room at back of hotel”
 of 5 bubbles desert85, 18 Mar 2017 | Read review
“Top floor corner away from elevators was very quiet.”
 of 5 bubbles kenpthomas, 12 Mar 2017 | Read review
“Great choice for families needing to be close to airport and space.”
 of 5 bubbles 16qianab, 7 Mar 2017 | Read review
“Pick high floors”
 of 5 bubbles fivesheds, 5 Mar 2017 | Read review
“Rooms away from the freeway are quieter.”
 of 5 bubbles 522JanetL, 1 Mar 2017 | Read review
5 of 5