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Courtyard Los Angeles LAX/El Segundo

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Courtyard Los Angeles LAX\/El Segundo
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568 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Los Angeles LAX/El Segundo
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Showing 503: English reviews
Tucson Arizona
Reviewed 25 May 2014

Since my review last year, we have been back three times. This just IS our favorite Courtyard ! We, again, stayed for four nights (5/8-5/12), and then, hated to leave. Always feel so at home here. The front desk staff is very nice, and Enzo has such a marvelous and welcome sense of humor. We enjoy the rooms facing the...

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Helpful?
3Thank NYU62
LAXCA, General Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear NYU62, We are so delighted that we are your favorite Couryard Marriott. We work everyday to deliver a great hotel experience. I am equally delighted to share your comments with Enzo. He is a great example of our Courtyard Service culture. We look forward to welcoming you "home" to the Courtyard when you return to Los Angeles. Sincerley, Ed

Reviewed 20 May 2014

Clean, quiet updated hotel for a good price. What else could you want? No noise from the airport nearby. We were upgraded to a suite thanks to my wife's Marriott gold status. Room was big. Would recommend this hotel to anyone staying near LAX.

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1Thank DenverTrvlr
LAXCA, General Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear DenverTrvlr, We are so glad that you had the opportunity to stay with us. We appreciate the recommendation of our hotel. We look forward to seeing you when your travels bring you back to Los Angeles. Regards, Ed

Reviewed 20 May 2014 via mobile

After a nightmare of a room we had booked we decided to look for a room and the Marriott was an eye catcher. Their employees found me a room even though it was sold out and where the nicest staff I have ever had the oleasure of meeting..rooms where beautiful and clean .

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1Thank ricks r
LAXCA, General Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear ricks r, Thank you for taking the time to provide feedback about our team. I appreciate the comments and I will pass along to our team. We work every day to provide a great guest experience. Sincerely, Ed

Toronto, Canada
Reviewed 18 May 2014

We were simply laying our heads down for 6 hrs. That was the purpose of our recent stay.  However, we would not return. It did not seem clean. In fact the sheets on one of the beds had stains on them and appeared used. Grabbing the shuttle from the airport was also a bit confusing as there are two Marriotts...

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Helpful?
Thank Lauren M
LAXCA, General Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear Lauren M, Thank you for the feedback you provided. I sincerely apologize for the experience you had while staying with us. I have addressed your concerns with our front desk and housekeeping teams regarding the feedback that you gave and I have taken the appropriate action with the teams. It is our goal here at the Courtyard, not only...

Ojai, California
Reviewed 18 May 2014

We stayed here to take advantage of the stay, park and fly program. The hotel was quite full and the agent did her best to find us the room we requested. The bed and the location we had requested was not available, but what we got was fine. The bed was comfortable (it was a CY innerspring instead of their...

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1Thank Bargainhuntress
LAXCA, General Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear Bargainhuntress, Thank you for your feedback. We recently replaced all of our mattresses and box springs and we are pleased that you liked them. I appreciate the feedback regarding our shuttle service. I have shared your comments with the team. We are continually striving to improve our service. Thank you again. Sincerely, Ed

Rio de Janeiro, RJ
Reviewed 17 May 2014

Como pontos positivos, destaco a proximidade do aeroporto, o conforto e a limpeza dos quartos, o preço razoável e a lanchonete que oferece excelentes refeições rápidas (sanduíches , saladas etc). Fizemos rápidos Check in e Check out. Passamos só uma noite no hotel e não tivemos do que reclamar. I can highlight as positive points the proximity of the airport,...

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Thank Anderson Masc P
Swift Current, Canada
Reviewed 14 May 2014

Very nice and clean place. Shuttle driver was nice and was helpful to the ladies that had difficulties. The ladies at the front were a little slow and concierge could be a little more aware of dining options in the area. They were very friendly though

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Thank BostonPizzaSC
LAXCA, General Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear BostonPizzaSC, Thank you for taking the time to share your experience at our hotel. We share your feedback with our team in an effort to continually improve our service and congratulate our team on a job well done. Thank you again. Sincerely, Ed

Carlsbad, California
Reviewed 7 May 2014

they claim they are a "different" courtyard, no breakfast that comes with the room, and rooms are dumpy...broken screen door. big benefit is parking there and shuttle to LAX and that is about it. only positive is that the staff tries hard to satisfy, recommended a nearby place to eat which was a good tip.

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Thank jim5906
LAXCA, General Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear jim6096, Thank you for the feedback you provided. I sincerely apologize for the unpleasant room experience you had while staying with us. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so...

Sao Paulo, SP
Reviewed 30 April 2014

First time in LAX, with my girlfriend, the hotel staff is very friendly, the room is large and very clean in all areas, good location if you have a car and 10 minute drive from the LAX Airport, the pool and hot thub is a good feature in the hotel.

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2Thank Gabrielfeb
Sacramento
Reviewed 29 April 2014 via mobile

Myself and my husband stayed for two nights, when calling to confirm reservations person verifying was rude as hell and hung up in my face. If you do not like the public you don't need to be working, Amy on the other hand was really nice and I appreciate her awesome customer service. The room was really nice and very...

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2Thank Brazil6969

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Los Angeles LAX/El Segundo in El Segundo, CA, is ideally located near Hermosa Beach and 10 minutes from Los Angeles International Airport (LAX). Our hotel in El Segundo provides complimentary shuttle service to and from LAX (4:30am - 11pm) as well as free wireless Internet throughout the hotel. Our state-of-the-art lobby features flexible, inviting work spaces and a GoBoard digital information center where users can check news, weather and airport conditions. The renovated lobby is also home to The Bistro - Eat. Drink. Connect., our on-site American restaurant serving healthy breakfast and dinner options as well as specialty Starbucks beverages and evening cocktails. Our LAX hotel is situated near a variety of Fortune 500 company offices, including Chevron, Mattel and Oracle, as well as a number of beautiful local beaches. During downtime, guests can relax in our outdoor swimming pool or stay in shape at our well-equipped fitness center. Book your stay at our Courtyard hotel in El Segundo, CA! ... more   less 

Additional Information about Courtyard Los Angeles LAX/El Segundo

Address: 2000 E Mariposa Ave, El Segundo, CA 90245-5027
Region: United States > California > El Segundo
Price Range: ₹ 8,836 - ₹ 17,542 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles LAX/El Segundo 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Lax/El Segundo Hotel El Segundo
Courtyard Los Angeles Lax
Courtyard El Segundo
El Segundo Marriott
El Segundo Courtyard
Hotel Style:
#5 Business Hotel in El Segundo
#5 Family Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles LAX/El Segundo staff and other travellers.
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Questions? Get answers from Courtyard Los Angeles LAX/El Segundo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can park near a doorway closest to your room.”
 of 5 bubbles PhoebeRR, 25 Jan 2017 | Read review
“Seemed like all rooms were good, we were on the 3rd floor and it was quite”
 of 5 bubbles AmanaSH, 14 Jan 2017 | Read review
“No distinction I recognized.”
 of 5 bubbles Sheplabs, 10 Jan 2017 | Read review
“Get one facing the pool if you like a quieter stay”
 of 5 bubbles Boeing767, 13 Nov 2016 | Read review
“Very nice place & a proper distance from LAX, just a little pricey.”
 of 5 bubbles 1Kenneth1, 28 Oct 2016 | Read review
5 of 5