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Extended Stay America - Los Angeles - LAX Airport - El Segundo

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Traveller (21)
Room & Suite (38)
Dining (5)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Laundry Service
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
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Location
Full view
77Somewhat walkable
Grade: 77 out of 100
63Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
116Reviews
52Photos
6Q+A
18Room tips
Traveller rating
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The room was average, and the lady working the desk was very cool. Travelocity screwed up the reservation and we got a queen instead of king and it was the wrong location. But not a big deal. Long term parking is reasonable compared to the other places.
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Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo
Responded 8 Oct 2018
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. However, we are sorry for the inconvenience you had due to the third party booking reservation. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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...Modern, well maintained facility serving the economy end of the intermediate stay market. Parking is available for an additional charge. Airport shuttle is NOT provided. Basic "grab and go" continental breakfast provided each morning. Internet is free. Overall better than a M
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Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo
Responded 22 Aug 2018
Thank you for taking the time to review your stay. We’re glad to know you liked our well-kept property and that overall you had a nice experience with us. However, we’re sorry for not meeting some of your expectations. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
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Don't stay here. The staff will not go out of their way to help you.

We booked this hotel for our last night in LA because of its proximity to the airport. First, despite being advertised as having Free Parking on Trip Advisor, there is a $15 charge per night to park. (We got th
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Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo
Responded 7 Aug 2018
Jerry, thanks for choosing us. We offer our sincere apologies for the reservation issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
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This is basically a motel 6 with a kitchen that keeps adding extra charges. There is a charge for parking with no security, charge for pets when there is nothing of any value in the room, including carpeting. The final straw is charging early check in fee for 30 minute early ch
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Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo
Responded 26 Jun 2018
Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
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As a TripAdvisor reviewer, I should have known to pay more attention to reviews. I made the mistake of assuming that LAX-area hotels set up for longer stays were pretty much on the same level, and found that this is not the case!

Our first clue was upon arrival at this property.
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Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo
Responded 25 Jun 2018
Thank you for being our guest. Although you are happy with the service provided by our staff, we are sorry for not living up to your expectations. It is never our intention to disappoint you, so we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
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Dirty Microwave
Bath tube
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1234568
any free wifi? check in time and check out time?
Free Wi-Fi
0 votes
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Will I be able to take public transit to get to the Forum theater on 3900 W Manchester?
I am sorry I don't know.
0 votes
How easy is it to get to the Forum via public transit?
Yes
0 votes
I stayed at an extended stay that did not except my debit card. Do you except debit cards for deposit charge and pet charge?
Hello- As long as it is a Visa or Mastercard Debit, We do accept.
1 vote
do they have kitchens?
Yes, We have fully equipped kitchens at our property.
0 votes
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12
"Stay somewhere else!"
"I don't understand the question."
"Go somewhere else"
"You have to ask for pots, pans, and dishes. They don't leave them in the room for you."
"Request a room in the last building facing the supermarket. You can quickly walk to the store and Starbucks within a few minutes."
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PRICE RANGE
US$ 124 - US$ 161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites el segundo
LOCATION
United StatesCaliforniaEl Segundo
NUMBER OF ROOMS
151
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