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Four Seasons Hotel Silicon Valley at East Palo Alto

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Traveller (130)
Room & Suite (85)
Pool & Beach (45)
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Overview
  • Excellent70%
  • Very good18%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“business hotel”(42 reviews)
“office park”(18 reviews)
AMENITIES
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Offers from Four Seasons Hotel Silicon Valley at East Palo Alto
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Offers from Four Seasons Hotel Silicon Valley at East Palo Alto
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (664)
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Traveller rating
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430
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60
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9
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All reviewsbusiness hoteloffice parkstanford universityroom serviceoutstanding hotelself parkingbusiness tripluxury hotelrooms are spaciousperfect stayhotel restauranti highly recommend this hotelfitness centereasy accessshort drivegreat roomquattro
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1 - 5 of 639 reviews
Reviewed yesterday

The hotel feels like it needs to be updated and taken care of. The carpets/upholstery was stained. The doors in our bathroom were off the hinges and had broken door handles. The shower head spray nozzles had calcium deposits and only partly worked. The room...More

Review collected in partnership with Four Seasons
Thank Greg L
Reviewed 4 days ago

At $300-500 per night, I expect a lot more from the hotel. The room was nice, but there were some maintenance issues (including a heavily leaking tub faucet), the view is nonexistent (a roof, a busy highway, or an IKEA), and staff communication/service was spotty....More

Review collected in partnership with Four Seasons
Thank YZSC
Response from FourSeasonsPaloAlto, Director of Rooms at Four Seasons Hotel Silicon Valley at East Palo AltoResponded 3 days ago

Hello YZSC, Thank you very much for your feedback, I am very sorry that we were not able to meet your expectations during your most recent stay with us. Thank you very much for letting us know about the leaky tub faucet in your room,...More

Reviewed 1 week ago

Our family of 3 stayed here while visiting Stanford with our teenaged daughter. We had an insanely good deal booked but jumped at the chance for a suite upgrade at check-in. We ended up in the One-Bedroom Silicon Valley Suite which is very comfortable and...More

Thank Tracy S
Reviewed 1 week ago

This hotel is fantastic, food, service, conditions of rooms, very clean and beautiful. Staff goes out of way to make you feel welcome. Eating outside was delightful and very delicious. Night time bar was fun with digital DJ.

Review collected in partnership with Four Seasons
Thank kmuth
Reviewed 1 week ago

When staying at a four seasons you expect a nice upgraded room and for the room to be ready within the standards committed to at time of booking. That was not the case. I received an apology but no discount off of the room from...More

Review collected in partnership with Four Seasons
Thank billbI8557DC
Response from FourSeasonsPaloAlto, Director of Rooms at Four Seasons Hotel Silicon Valley at East Palo AltoResponded 6 days ago

Hi billbI8557DC, Thank you for taking the time to share your candid feedback about your recent stay with us. I'm disappointed the hear that your room was not ready upon check-in and sincerely apologize for the wait you experienced. I would like to assure you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 294 - US$ 1,033 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 294 - US$ 1,033 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (130)
Room & Suite (85)
Pool & Beach (45)
Dining (41)
Amenities (54)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Jennifer S
5 March 2017|
AnswerShow all 2 answers
Response from SusieH327 | Reviewed this property |
Yes there is a daily fee if you use the valet. There is also a self-park option nearby. Unsure the cost.
0
Votes
Barbara H
29 October 2014|
Answer
Response from Allison T | Property representative |
Please reach out to Reservations at 650-566-1200 and they would be happy to send you photos and give you pricing options given the dates you're inquiring about.
0
Votes
Room Tips
"Higher rooms offer better views."
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"Although there is a lot of traffic outside the soundproofing is good."
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"I would avoid rooms that overlook the freeway."
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"Higher floors offer great views."
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