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Extended Stay America - Dublin - Hacienda Dr.

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Extended Stay America - Dublin - Hacienda Dr.
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78 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Dublin - Hacienda Dr.
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Showing 77: English reviews
Dublin, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2015

I have stayed at this particular hotel for over a 100 nights and while there is nothing special about this place it is surely the best bang for your buck in the area. Its nicely located and is within walking distance to many eateries and entertainment. I am not one to review but after seeing so much negative reviews about... More 

Helpful?
1 Thank David A
Wollongong, Australia
Level Contributor
179 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 18 October 2015

very good hotel, excellent location with lots of etxra's. staff were friendly and helpful. Car park is massive so you will always get a spot. beds were great and Wifi decent speeds. great for a few nights.

Helpful?
1 Thank AussieAceCo
Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to accommodate your needs with a home away from home experience! I’m glad you enjoyed our convenient location as well as our friendly customer service. Thank you again for sharing your experience with us. We would love to... More 

California
1 review
Reviewed 3 July 2015

We stayed at this Extended Stay America last year, then went to the one in Livermore, then we came back to this one. Now it has a new manager and the service has gone way downhill. When we were here last November, the light in the hood over the stove did not work. When we returned in March to the... More 

Helpful?
Thank Van R
Kissimmee, fl
Level Contributor
4 reviews
3 hotel reviews
Reviewed 20 May 2015

My Wife & I Stayed here last year. It's a nice clean hotel with friendly service - there are restaurants within walking distance and theater not too far. No frills or thrills, but it's a nice clean and friendly place - which was good enough for us.

Helpful?
Thank zzoooman
Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the cleanliness of our hotel and the friendliness of our staff. It is great to hear that we were able to provide you with a home away from home experience. Once more, thank you for posting your review. We look forward to having... More 

Chennai, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 March 2015

I had stayed here for 3 weeks during the month of December 2014 and it was a pretty ok place to stay. Few things that were advantageous for me 1. Indian restaurants and super market , right next door 2. Availability of a kitchen , which helped me cook for myself 3. Decent wifi connection 4. Proximity to BART 5.... More 

Helpful?
Thank Vikas1984
Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the convenience of our location and that we offer fully equipped kitchens in our rooms. It is also great to hear that our staff was prompt and attentive your needs. Please accept our apologies... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2015

Most gross hotel I have ever stayed in. Strong stench of body odor in lobby, hallways, and rooms. Last room in town. Shower did not work. Charged $200. Stayed in Hyatt down the street the next night for $100 and rooms were excellent and breakfast gourmet. GROSS!!!

Helpful?
2 Thank capenn63
Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding the cleanliness of our hotel is truly regrettable. We are very sorry for your experience. I discussed your comments with our staff, and we are making sure every room is clean for all of our guests. We continually work to improve our hotel, so... More 

El Cerrito, California
1 review
Reviewed 14 March 2015

The only positive to this hotel was the water pressure. Everything was old, chipped, or slightly wrong. I was stunned that there were no cups, silverware, or plates. What's the point of having a kitchenette if I can't use it? Are business travelers expected to carry their own silverware? The breakfast in the lobby was miniscule and crappy. This was... More 

Helpful?
Thank Margie W
Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to communicate our kitchen amenities during your check-in process. While we no longer keep dishes in guest rooms, these items are available upon request... More 

Reno, Nevada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 March 2015

We accidentally booked this hotel instead of the Hyatt down the street. My husband is here on business and they gave us the wrong address for booking. We decided to stay since it would be a hassle to change with possible charges. The first room we got was a non smoking room on the third floor. When we entered the... More 

Helpful?
3 Thank Jeanies527
Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am disappointed that our grab-and-go breakfast wasn't fully stocked as we do offer fruits and muffins Please accept my apology. I discussed your comments with the team, and we are going to make sure staff is constantly checking and restocking the grab-and-go breakfast items.... More 

1 review
Reviewed 25 February 2015

Was very pleased with my stay. Only had a slight problem connecting to free wifi with my phone but my family member had no problem with the tablet. Location was great. Only 8-10min to the outlets. Many stores and eating places close by.

Helpful?
Thank Bevie0916
Manager_11525, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with the location and service we provided during your stay. I apologize for the slight hiccup you experienced connecting to the internet with your phone. In the future, do not hesitate to bring this to the attention of the staff... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2014

When I first checked into the hotel, the first room assigned (Room 105) to me was dirty. There were towels and tissue everywhere and the beds were not made up. The second room assigned to me (a non smoking room) was ok. Except that, the room smelled like cigarette smoke, the kitchen appliances were dirty and not cleaned, the sheets... More 

Helpful?
1 Thank Leonard_morrison
Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you were checked into a dirty room, and that you experienced an unpleasant smoke odor. I am also sorry to read that our front desk staff provided you with such poor service. In response to your feedback, I am going... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Dublin - Hacienda Dr.

Address: 4500 Dublin Boulevard, Dublin, CA 94568
Region: United States > California > Dublin
Price Range: ₹ 6,498 - ₹ 9,917 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Dublin - Hacienda Dr. 2.5*
Number of rooms: 122
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Also Known As:
Extended Stay America Dublin
Dublin Extended Stay
Extended Stay Dublin
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Questions & Answers

Questions? Get answers from Extended Stay America - Dublin - Hacienda Dr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all alike.... can hear doors slamming all night long...”
 of 5 bubbles , 31 Oct 2016 | Read review
“Avoid Room 131, which I think is a fire hazard.”
 of 5 bubbles 877vanr, 3 Jul 2015 | Read review
“Non Smokers do NOT want any room on the third floor. The area is in an upscale neighborhood a block from great restaurants and shopping.”
 of 5 bubbles Jeanies527, 3 Mar 2015 | Read review
“make sure you get an original non-smoking room if that's what you want.”
 of 5 bubbles P6592QEpaulw, 2 Sep 2014 | Read review
“Don't stay here unless you are guaranteed a room on a high level away from the vending and laundry facilities”
 of 5 bubbles JLBabbitt, 11 Aug 2014 | Read review
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