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4/2/2018 5/2/2018
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    Best Western Diamond Bar Hotel & Suites

    259 Gentle Springs Ln, Diamond Bar, CA 91765-1614
    +1 855-607-6520
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    4/2/2018 5/2/2018
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    US$ 121
    US$ 121
    US$ 121
    Overview
    • Excellent25%
    • Very good30%
    • Average16%
    • Poor8%
    • Terrible21%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Diamond Bar Hotel & Suites
    Special Offer: BOOK DIRECT & SAVE
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (232)
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    1 - 5 of 225 reviews

    Reviewed 4 days ago

    Locked in a rate for a baseball tournament and the front desk states that for every additional people would be charged $10 a person. I had an 11 year old and 4 year old. Front desk rude. Do not go here. They only care about...More

    Thank doyadomari
    Hotel's Favourite
    Reviewed 6 November 2017

    Although the hotel is near the freeway, we heard no noise that bothered us at all. The room was big, and the bed was very comfortable. We would return to this hotel if in the area. The breakfast was very nice, and it is a...More

    Review collected in partnership with Best Western
    Thank WaltGlobal
    Response from Guest_Relations_2018, Guest Relations Manager at Best Western Diamond Bar Hotel & SuitesResponded 13 November 2017

    WaltGlobal, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to...More

    Reviewed 1 week ago

    Very beautiful setting, rooms are quiet. We did have problems with the heater in our room and never could find ice in the machines. Breakfast was adequate. A good place to stay if you are taking the family to theme parks.More

    Review collected in partnership with Best Western
    Thank Marilyn H
    Response from Brandy C, Guest Relations Manager at Best Western Diamond Bar Hotel & SuitesResponded 1 week ago

    We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast and room. Know that your voice is very important to us and we will continue to reach for ways to improve guest experience...More

    Reviewed 2 weeks ago

    First, staff is amazing. Very kind and helpful, but somethings they just can't really handle due to poor overall property management. Rooms are DATED. HVAC doesn't work at all. Muggy, nasty, uncomfortable the night we stayed (we left to another hotel). TV's don't work and...More

    Review collected in partnership with Best Western
    Thank Samuel L
    Response from Brandy C, Guest Relations Manager at Best Western Diamond Bar Hotel & SuitesResponded 1 week ago

    Thank you for taking the time to share your comments regarding our staff and bed. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.

    Reviewed 2 weeks ago

    很爛!我不會推蔫這個飯店· 很吵 不止靠高速公路的房間很吵, 你可以聽見左右房間及樓上房間走路的聲音,也可以聽到房間外面人説話聽很清楚。 老闆及員工態度不是很好, 跟櫃台要求換面紙盒或毛巾會給臉色看. 早餐供應只到9點 到8點半時很多食物都沒了 連牛奶都沒有了 他們都不願意補貨 都沒有東西吃。 吃早餐時還有一位員工站在,旁邊鑑視著你拿東西吃 如果你拿太多 還會被員工罵 owner’s attitude very bad. room was so noisy you can hear upstairs and rooms next to you walking and you can hear outside people talkingMore

    Thank William C
    Response from Tina M, Guest Relations Manager at Best Western Diamond Bar Hotel & SuitesResponded 2 weeks ago

    Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. I do hope you'll return so that we can surpass your expectations of service...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 92 - US$ 137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, getaroom.com, Cancelon and TripOnline SA so you can book your Best Western Diamond Bar Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Diamond Bar
    • Also Known As
    • Best Western Diamond Bar Hotel Diamond Bar
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Don't waste your time here"
    Read review
    "The front of the hotel is further away from the freeway."
    Read review
    "Choose a room not facing the highway. Lot of road noice on the highway side."
    Read review
    "Get a room on the side awy from the freeway."
    Read review
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