We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfreeway sideparking lot sidefront deskthe newly renovated roomsbed frameundergoing renovationsjunior suitethe check in processthe rooms were nicewould stay here againpool and hot tublos angelessoundproofingdraincloset
Booked a 2-queen-bed room for an overnight stay for a gathering I was attending nearby with my mom and sis. Got a phone call couple days prior that they didn't have the room for me because my default choice was one-king, they could only upgrade...More
Response from IHGService, Guest Relations Manager at Holiday Inn Select Diamond BarResponded 2 weeks ago
I appreciate that you stayed with us and provided feedback. I am truly sorry to see that you were less than impressed with this stay due to the outdated condition of the hotel and sub-par amenities and facilities in your room.
Despite being under renovation this place was awesome. The customer service was superior and breakfast was delicious. The rooms were nice and clean and up to date. I will stay here again if I need to come back to this area.
I have stay here a few times and each time has been very pleasant. The remodeled rooms feel high end for the price and are very comfortable/clean. The new beds that IHG is using are amazing. Without a doubt the best bed at a hotel...More
My initial review of the hotel was prior to my visit to the hotel; however, my rating still stands (and wish it could be even less), due to the fact that the actual experience during my stay at the hotel was even worse than my...More
Response from IHGService, Guest Relations Manager at Holiday Inn Select Diamond BarResponded 30 November 2017
Thank you for taking the time to write a review about your stay with us. We regret to hear about the level of service you received from our staff and the issues you had surrounding the charge. Reviews like yours are very valuable...More
I stay here at least 40 nights a year for my regular visits to my home office and the staff is always friendly and helpful. They renovation is still a few months from being complete but so far upgrades to beds and bathroom have been...More
1 Thank Robertb75040
Response from Hotel M, Front Office Manager at Holiday Inn Select Diamond BarResponded 19 October 2017
Thank you for taking time to review your recent stay at the Holiday Inn Diamond Bar. We are honored that you allow us to accommodate you so many times throughout the year! Guests such as yourself are the most important part of the Holiday Inn...More