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Desert Hot Springs Spa Hotel

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391 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Las Vegas, United States
Reviewed 3 days ago NEW

Very, very, nice, had a great time, Would go again, & again. The spar temp. was regulateredly very nice, the water was just right, not to hot or cold,The food was EXCELLENT, the bar service was great, the room temp, was control very nicely, noise level was low in the room, getting to the Hotel was very easy, the staff...

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Helpful?
Thank Howard K
Pendleton, Indiana
Reviewed 4 days ago NEW

The only positive thing I can say is the person at registration was welcoming. The hotel is in desperate need of updating and not just for appearance sake but safety. The spa next door was a joke. Even though we had reservations for 4 only 2 of us could have the massages. We found a hotel 2 miles away, booked...

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Helpful?
Thank Connie B
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. We apologize for the inconvenience. Our Spa Director, Kim Hartz, would like to welcome you back for complimentary massages. Please call her at 760-251-2069 for details. See you soon! Sincerely, Guest Relations Rep.

Hewitt, New Jersey
Reviewed 4 days ago NEW

The Hotel is old and needs to be updated ! The rooms are out dated,the carpet was old and dirty.For the money they are asking for this place I will go somewhere else next year. We do a family meeting every year in Desert Hots Springs.The staff wasn't that helpful.

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Helpful?
Thank krishunter2016
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. Desert Hot Springs Spa Hotel is a unique and historic hotel. We hope to have another opportunity to serve you. Please consider our sister-resort, Miracle Springs, for your annual family gathering. The upscale property is located next door and offers 10,000 square feet of affordable meeting space. The phone number is 760-251-6000. Sincerely, Guest Relations...

San Diego, California
Reviewed 5 days ago NEW

We stay here for the pools, but the ice maker has been broken for 3 years and we find trash and clothes under the bed that is not ours as well as trash in the bathroom cabinets. The carpet is filthy and the place is in need of repair. The staff is nice and the diner is pretty good.

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Helpful?
Thank hollic657
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

We are delighted to read that you have become a regular at our historical spa, which offers some of the best mineral pools in Desert Hot Springs! We value your patronage and want to continue serving you. Your comments have been forwarded to senior management for immediate review. See you soon! Sincerely, Guest Relations Rep.

Bakersfield, California
Reviewed 5 days ago NEW

Nicole welcomed us like family Very friendly, also Erika is a great waitress with an awesome sense of humor. All in all everyone was very nice but those 2 girls need a raise or at least a hug, thanks to all the staff

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Helpful?
Thank rh7771
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your positive review. We're delighted to read that you loved the atmosphere and great service! Nicole and Erika will appreciate receiving your stamp of approval. Sincerely, Guest Relations Rep. :)

Los Angeles, California
Reviewed 5 days ago NEW

This is a terrible place to stay. Not only are carpets dirty and stained, but so are the curtains! They were constantly out of towels, and people who were there longer said that was how it always was. The service is abominable! Wow! It's horrible, the people are unfriendly, harried and totally un-spa-like. The pools are ok - at least...

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Helpful?
Thank jmoss_574139
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your feedback. Desert Hot Springs Spa Hotel is proudly owned and managed by a family whose goal is to offer guests a beautiful, full-service experience. Your comments will help in the continuous effort to improve staff, facilities, and services. Sincerely, Guest Relations Rep.

Denver, Colorado
Reviewed 31 October 2016

The Monday night cook Michael was great the grilled tuna was cooked to perfection and my wife's steak was perfectly cooked as well overall great customer service. our server Stacie was a bit moody and unattenive.

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Helpful?
Thank jamesfunk186
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. We are delighted to read that your seafood was grilled to perfection and your wife enjoyed her sizzling steak! :) Looking forward to providing excellent service with a smile next time you visit. Sincerely, Guest Relations Rep.

United Kingdom
Reviewed 18 October 2016

We had been traveling for 7 hours & were desperate for a place to stay on Saturday night, every where was booked up or extortionate prices due to a huge concert in Palm Springs. Well we only stayed here because we were desperate! Place was built in the 50's & hasn't been updated since! It wasn't very clean, couldn't have...

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Helpful?
1Thank Elena B
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. It is unfortunate that you did not have the opportunity to spend time getting acquainted with all our historic resort has to offer, including the natural hot mineral springs. Your comments will help us in our continuous efforts to improve our facilities. Sincerely, Guest Relations Rep.

mentone
Reviewed 7 October 2016

The restaurant is affordable no need to go anywhere else to eat...the food is amazing. ..The staff is very helpful and goes out of their way way to assist each patron with a smile ..great customer service. ...

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Helpful?
Thank esa11111111
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. We are delighted to read that your dining experience was memorable. Looking forward to serving you again soon. Sincerely, Guest Relations Rep.

Reviewed 2 October 2016

Reserved a room with a king bed, got two queens. Dingy, old, outdated room. TV didn't work. Coffee pot literally boils the coffee if you leave it on after it's done brewing. Noisy as hell. After a late night enjoying the pools, a rude and insistent knocking very early in the morning woke me up. Apparently I wasn't allowed more...

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Helpful?
1Thank Wendell H
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

We apologize for the inconvenience and regret that you did not experience the superior guest service that we are known for. Your comments have been forwarded to the appropriate managers for immediate review. Sincerely, Guest Relations Rep.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
The Desert Hot Springs Spa Hotel is famous for its natural hot mineral water! So come for the day and use our eight natural hot mineral pools. A classic example of retro 60s architecture, the Desert Hot Springs Spa Hotel features fifty comfortable rooms wrapped around a large courtyard with towering palms and eight shimmering natural hot mineral spring pools open 24 hours. Spa-goers and sun worshipers come from far and wide to partake in the restful and relaxing atmosphere.Spas are nice, but natural mineral spring spas are paradise! We offer the desert’s most extensive and affordable spa therapies and beauty treatments in a fun, casual setting.You’ll also enjoy indoor and outdoor dining at the Sunshine Café, or sip your favorite beverage in the Sports Lounge or poolside while you sun and soak.And the Desert Hot Springs Spa is pet friendly! We also offer room service and wireless Internet for your convenience. ... more   less 

Additional Information about Desert Hot Springs Spa Hotel

Address: 10805 Palm Dr, Desert Hot Springs, CA 92240-2598
Region: United States > California > California Desert > Desert Hot Springs
Price Range: ₹ 4,860 - ₹ 13,971 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Desert Hot Springs Spa Hotel 2*
Number of rooms: 50
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Also Known As:
Desert Hot Springs Hotel Desert Hot Springs
Hotel Style:
#16 Spa Hotel in Desert Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Desert Hot Springs Spa Hotel staff and other travellers.
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Questions? Get answers from Desert Hot Springs Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“$10.00, even though we didn't use the maid services, we left the tip anyway.”
 of 5 bubbles howardk2015, 8 Dec 2016 | Read review
“we preferred the 2nd. floor balconies are big.”
 of 5 bubbles 155karinm, 29 Sep 2016 | Read review
“get a middle room in the wing by the office for a little peace and quiet, kids are all over the big pool being loud”
 of 5 bubbles VeronicasMan, 14 Sep 2016 | Read review
“Do not stay in rooms 124,125 or 126. You have no patio and your "front" door opens into a very unpleasant area.”
 of 5 bubbles TheresaZ799, 29 Jul 2016 | Read review
“Don't stay here.”
 of 5 bubbles davidfD3682JF, 23 Jul 2016 | Read review
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