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Hilton San Diego/Del Mar

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Hilton San Diego\/Del Mar
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1,218 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
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Reviewed 5 days ago NEWvia mobile

The room was filthy. There were beer bottles in the trash can, pubic hair on the toilet seat, hair in the sink. The front desk staff were extremely rude, and the manager argued with us when we went to discuss our dirty room. We ended up canceling, and driving to a different hotel. We wasted 2 hours here. Hilton says...

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Helpful?
Thank vacationingwithu
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

Good morning, Thank you for taking time to share your experience with us. I am happy to assist in making right what customer service could not. Please contact me directly through the hotel. Thanks again and I look forward to speaking with you soon.

Calgary, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

We stayed here in late October for one week after a crazy trip or disney and legoland and loved it! We loved that the hotel had a resort feel and was very comfortable. Location - Right across the street from the racetrack, close to the beach and great restaurants. In October, they even had a pumpkin patch next door, with...

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Helpful?
1Thank LGDJ
About Hotel's Favourite Review
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

LGDJ, We greatly appreciate you positive comments regarding the service here at the Hilton Del Mar. Our team dedicates itself in taking care of our guests and making them feel as at home as possible. I will pass along your compliments to the team members mentioned and I will speak with Housekeeping to see how we missed your room and...

Chesterfield, Missouri
Reviewed 5 days ago NEW

We had a lanai room on the first floor. Noise was not a big issue and we were close to the pool. We had several maintenance issues relating to our roombut the staff resolved once we brought to their attention. Staff was very nice and worked hard to meet our needs. I wish I had check this site to learn...

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Helpful?
Thank Tim W
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

Tim W, Thanks so much for your nice review. Glad to see you enjoyed your time and that our team was very responsive to your needs. coastalKITCHEN's refresh is now complete. Our wonderful courtyard is nearing completion as well and will be a space not to miss. Hope to see you soon.

Phoenix, Arizona
Reviewed 1 week ago NEW

This hotel will be nice when the construction is complete. The eggs were cold at the complimentary breakfast in the lounge otherwise the good was average. Great happy hour in the lounge! Spa was dirty with floating hairs and pool towels seemed to never be restocked. I could feel the coils on my mattress. Definitely a bed upgrade would be...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Angela G
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

Angela G, Thanks for staying and sharing! We really appreciate it. Glad you enjoyed your room and our club lounge happy hour. Our refresh of coastalKITCHEN is now completed. We are nearing completion of our wonderful courtyard. Its going to be great. Thanks again,

Montreal, Canada
Reviewed 1 week ago

Burned light on the vanity that the cleaners didn't notice/bother to get fixed for 2 weeks, broken hairdryer, broken faucet that you need to pull with force to turn on, bathroom smells like pee, room right on the parking lot and you can wake up when people's cars go on at 5am, you can clearly hear all your neighbours and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 6arah
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

6arah, Thank you for your feedback regarding your stay. I have all ready responded to your email regarding your experience with us separately and would like to discuss hoe we can make it right for your stay that clearly had some challenges. Thank you again for being our guest and providing us with some great feedback.

Sykesville
Reviewed 1 week ago

Booked here as it was the only decent spot within striking distance of the San Diego airport that i could get a government per diem rate. Transit to rental car return from here for a first flight out takes about 30 minutes. Check-in process was smooth. Like most Hilton's, they gouge you for parking, $20 if you park yourself, $26...

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Helpful?
Thank Eric A
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

Eric A, Thank you for staying with us while on government travel. My apologies for the trouble with the wifi connection. We understand the importance of being connected to get not only work done but to keep in touch with friends and family. in regards to parking, unfortunately in Southern California parking comes as a premium no matter where you...

Palm Desert, California, United States
Reviewed 1 week ago

This location is in fantastic location to the Del Mar Racing Track, although I wasn't there for the purpose of watching the horses. I needed a quick one night stay for a business trip. The property itself fulfilled my needs effectively. There were in the middle of a renovation, which is good because it needs it. The room was fine;...

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Helpful?
Thank Diana J
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

Diana J, Thanks for staying with us and providing some great detail into your stay. Yes we have a great location for business or leisure. Just depends on what you need to accomplish when in Del Mar. We will definitely follow up on the concerns you mentioned. Our service is typically spot on and follow through is excellent. Thanks for...

Santa Rosa, California
Reviewed 1 week ago

Super location in Del Mar with the added bonus of the car service and the charging station for our electric car. Will return again. All personnel very friendly and helpful especially the front desk and concierge.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank toma2o
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

toma2o, Thanks for the super review. I see you took advantage of our shuttle, vehicle charging station and Enterprise rental car service. Thanks for your nice comments on our team as well. See you soon.

Reviewed 1 week ago

The staff is amazing!!!!! Or i should say amazing is an understatement. From the GM Phil to the front of the line staff has been phenomenal. Justin the Hotel Manager, Karmina, the Director of Front Desk, Desmond, Shawn, Cheryl, Angela, Seojeong, Caitlyn, Alejandra, Leticia, Miguel, Stella, Carlos the Security Officer, Jennifer Fine, Perry, the valet and restaurant team Derik were...

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Helpful?
Thank Mystery W
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

Mystery W, Wow. We love this review. Its like its from a secret shopper and we scored a 100%. Thanks for staying with us Mystery W. We really appreciate your details and we're thrilled to see that just about everyone positively impacted your stay. Thanks for recognizing everyone. We hope to see you back again soon and get to meet...

Reviewed 1 week ago

Staff was wonderful and so helpful, especially Desmond at front desk, Jennifer the concierge and Whitney the van driver. We enjoyed our stay, except for the construction which should be finished soon.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 607gailg
Justin F, Manager at Hilton San Diego/Del Mar, responded to this review

607gailg, Thanks so much for your wonderful review. We love hearing that our team is making sure our guests feel our love. Sorry about the construction. coastalKITCHEN is just getting the final touches put on it this weekend and we should reopen first part of next week. Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Unwind in one of our 257 vibrant, yet sophisticated guest rooms, while taking advantage of our 17,000 sq. Ft. Of versatile indoor meeting and banquet space, outdoor heated swimming pool, first-rate fitness center and world-class local farm-and-sea cuisine at our very own coastalKITCHEN restaurant. ... more   less 

Additional Information about Hilton San Diego/Del Mar

Address: 15575 Jimmy Durante Blvd., Del Mar, CA 92014-1901
Region: United States > California > Del Mar
Price Range: ₹ 11,584 - ₹ 22,317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Diego/Del Mar 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Hilton San Diego/Del Mar Hotel Del Mar
Hilton Del Mar
Hotel Style:
#1 Family Hotel in Del Mar
#2 Business Hotel in Del Mar
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Diego/Del Mar staff and other travellers.
16 questions
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slc
over a year ago
Maui, Hawaii
4 months ago

See all questions (16)

Questions? Get answers from Hilton San Diego/Del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room that has a view into the inner court or you will be viewing the parking lot”
 of 5 bubbles timwZ9724NB, 23 Mar 2017 | Read review
“Great food at the bar!”
 of 5 bubbles alanmR8887GJ, 14 Mar 2017 | Read review
“if the construction is still on-going, perhaps you would like to have a room facing outward, not to the center of the hotel.”
 of 5 bubbles b91203014, 26 Feb 2017 | Read review
“Rooms with balconies are great”
 of 5 bubbles jonv677, 25 Feb 2017 | Read review
“ask for room that looks out to the pool.”
 of 5 bubbles doglover4410, 23 Feb 2017 | Read review
5 of 5