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The Ritz-Carlton, Laguna Niguel

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1,784 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Laguna Niguel
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Showing 1,724: English reviews
Laguna Hills, California
Reviewed 15 October 2014

We had a business conference at the Ritz Carlton and for one day my view from the "office" was blue skies, surfers and crashing waves! We actually had to shut the doors of the conference room due to the sound of the waves crashing (oh the irony!). The staff was on point and they did a great job assisting with...

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Helpful?
Thank JBMBZ
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted to know you had a chance to enjoy a little r&r while working! We look forward to welcoming you back soon.

Miramar Beach, Florida
Reviewed 15 October 2014

Loved it. Spent 2 nights for a business meeting and couldn't have asked for anything more. Even their buffet food was excellent. The restaurant right in the Ritz was REALLY good....rooms pretty. the views fantastic. Five stars!

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Helpful?
Thank BlueEyedGirl
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you were able to enjoy some down time while being here for a conference. We hope you can join us again in the near future for a relaxing, leisure visit.

Dana Point, California
Reviewed 14 October 2014

The Ritz-Carlton is in the beautiful city of Dana Point, CA. It is miles away from Laguna Niguel. The name is confusing. The name was apparently assigned by the first manager, while he still lived in New York.

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Helpful?
Thank marty f
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

You are correct that the resort is located in Dana Point, CA. Many years ago, the resort was officially a tenant of Laguna Niguel prior to city zoning revisions. Thank you for choosing The Ritz-Carlton, Laguna Niguel for your luxury experience.

St. Louis
Reviewed 13 October 2014

My wife and I stayed at the Ritz in Laguna for one night on our trip up the coast. I used Marriott points for our room and we were upgraded to the Club level. However, there was some confusion at check-in as I had confirmed a King room, but the desk agent insisted I booked a room with two double...

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Helpful?
Thank STLTraveller89
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted to know that our team was able to resolve any questions or confusion regarding your room and bed types, and we are grateful you chose The Ritz-Carlton, Laguna Niguel as your luxury destination. We look forward to welcoming you back in the near future so we can provide you with another unique, memorable and personal experience.

Reviewed 13 October 2014 via mobile

Ritz Carlton's are supposed to be 5-star hotels, and the RC Laguna charges 5-star rates at $745/night for their Coastline view room which we booked. Having stayed at all the other local 5-star resorts (Montage, Pelican Hill, St.Regis), the Ritz was our least favorite. Would return only if none of the other 3 are available. The hotel is in dire...

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4Thank Dennis1000
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, we thank you for choosing The Ritz-Carlton, Laguna Niguel for your luxury needs. We enjoyed having you. Our highest mission is to always provide superior service and genuine care and comfort to all of our valuable guests. We sincerely apologize if your Ritz-Carlton experience was not a true Ritz-Carlton experience, and we...

SV
Reviewed 12 October 2014

I took my wife here for her 50th birthday and the location is spectacular. In addition, everyone is extremely nice and helpful, greets you at every turn and truly desires your stay to be special. So why not five stars then? Well, one reason was within their control and one is not. We stayed on the third floor in an...

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1Thank K M
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel for such a momentous occasion. It was a pleasure having you with us! We hope to celebrate more special moments with you in the future.

Wilmington, Delaware
Reviewed 9 October 2014

While we did not stay at the hotel, I rate it excellent for the incredible experience of a Pacific sunset on the patio cocktail lounge. Drinks and service were flawless as you would expect but the stunning view will never be forgotten.

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Thank rblancha
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We look forward to welcoming you back and hope you have the chance to stay with us overnight. We couldn't agree with you more that our surroundings are magnificent!

Laguna Niguel, California, United States
Reviewed 9 October 2014

I absolutely love coming here. My wife and I enjoy coming to lounge all day in the bar and then have dinner at EnoSteak. The service everywhere is simply the best. At EnoSteak we had Nikki and Alex as our servers and they both rocked the house, Ritz Style. If you want to have an excellent day, evening, etc. then...

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2Thank Calvenn S
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are so glad you continue to enjoy enoSTEAK's service and offerings! We look forward to your next visit.

New York City
Reviewed 8 October 2014

Tip: Wake up early and watch the surfers and see the sunrise. It will improve your perspective on life. Also close your eyes and just breathe in the air. Awesome. I spent Saturday night before a conference at the Dana Point property and then the rest of the week there. The conference was also at the property from Monday through...

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1Thank rdkflk
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you had the chance to breathe in the wonderful ocean air and relax. Thank you for extending your stay past your conference dates. We look forward to welcoming you back whether it be for business or leisure!.

Huntington Beach, California
Reviewed 8 October 2014

Our stay was exrtremely pleasant. We were on the club level which is always a big plus. Still don't love the size of the rooms. The staff was very attentive but not intrusive. It's hard to beat a Ritz Carlton.

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1Thank Mary B
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you as our guest and hope we created some wonderful memories for you!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: ₹ 42,259 - ₹ 72,117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 On the Beach Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are the best, of course, but there are plenty of other ways to see it.”
 of 5 bubbles 428ChrisC428, 7 Dec 2016 | Read review
“Book a room with an ocean view or you'll be kicking yourself (like I am).”
  • Not much to see here.Sigh.
  • Lots of marble.
 of 5 bubbles grenille, 6 Dec 2016 | Read review
“Don't stay on the first floor if you can avoid it”
 of 5 bubbles kele50, 29 Nov 2016 | Read review
“We like the club level rooms, but any ocean view should be very nice as well.”
 of 5 bubbles Z4952RWbruces, 25 Nov 2016 | Read review
“Ocean view rooms are spectacular. Garden view rooms have great views of greenery and sometimes the pool area.”
 of 5 bubbles 941sherryt, 20 Nov 2016 | Read review
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