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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,912 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Laguna Niguel
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Showing 1,852: English reviews
Montreal, Canada
Reviewed 1 week ago via mobile

Very nice and elegant hotel with very good few restaurants, nice facilities, excellent Staff , big rooms and wonderful terrasse bar facing the ocean. Very good location withe a lot of sports activity in and around the hotel.

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Helpful?
Thank Ibra007
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We greatly appreciate your five-star review. We are proud knowing you enjoyed each aspect of your visit to Dana Point, from our selection of restaurants to our breathtaking views of the Pacific. We hope you will return for another perfect stay in the future.

Salt Lake Ciry, United States
Reviewed 1 week ago

This hotel is exceptional in all ways. I travel a lot and this is by far one of my favorite hotels. The service was impeccable, the design gorgeous and location can't be beat. 5 stars all the way around.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank bobbyf862
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It brings us great joy to know we rank among your favorite hotels. We are delighted your expectations were exceeded in each area of your luxury experience. Should your travels bring you back to Dana Point, we would be happy to accommodate you again.

Reviewed 1 week ago via mobile

The resort was very nice. I thought it would be fancier since it is a Ritz Carlton however what an awesome location. There was a weird smell in the hallway. It smelled like an animal peed and they were trying to mask the odor. Other than that I loved the resort and very much so the location.

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Helpful?
1Thank Scalfie1
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are grateful for your helpful review. While we are thrilled you enjoyed our beautiful Dana Point property, we are concerned by the areas that may have been less than perfect. We are pleased these minor aspects did not detract from the overall quality of your five-star experience. It would be our pleasure to welcome you back in the future.

Boston, Massachusetts
Reviewed 1 week ago via mobile

Everything you'd expect from a Ritz... And then some! I am not sure how the staff does it, but EVERYONE remembers your name! Champagne upon arrival- I wish every Ritz offered this! Lobby is gorgeous - filled with light and gorgeous flower arrangements (yellow when we arrived, red when we departed). Beautiful artwork and displays-- grab a seat by one...

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Helpful?
Thank BodhisattvaHand
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate the time you have taken to detail your experience in Dana Point. From the attentive care of our ladies and gentlemen to our unique welcome amenities, we are thrilled you were pleased with each aspect of your stay. Your description of falling asleep to the sound of the Pacific Ocean paints the perfect picture of the experience we...

Tampa
Reviewed 1 week ago

It was unfortunate but we did not feel that the staff actually anticipated or needs or attempted to find out anything about what we expected about our stay and therefore we actually ended up getting less than we expected.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank 884LTJ
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your honest feedback. It disappoints us to know you were less than satisfied with your luxury experience. We are proud to provide one-of-a-kind service to each of our guests, and we regret any areas in which your expectations were not met. If you would like to further discuss your experience, please do not hesitate to contact us...

Charlotte, North Carolina
Reviewed 1 week ago

I was really impressed on how your staff treated my sister and my niece after they arrived to meet me at my symposium. you r staff treated them like royalty and made their visit enjoyable. The location is beautiful!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 385fabienner
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking a moment to review your visit to Dana Point. We are thrilled your sister and niece felt so well taken care of by our courteous ladies and gentlemen. We hope to welcome all three of you back in the not so distant future.

Las Vegas, Nevada, United States
Reviewed 1 week ago

This hotel keeps getting better every time I visit. They have redone many areas of the hotel and now with the rooftop bars and restaurants looking out to amazing sunsets, this hotel is a cool relaxing weekend getaway. Rooms are clean, good sized & decorated tastefully with a seaside vibe. Bathrooms still are older white/black marble decor but large and...

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Helpful?
Thank Phyllis A
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate the time you have taken to share your lovely feedback. It has been a pleasure to welcome you for multiple luxury experiences in Dana Point. From our stunning views to our exceptional service, we are delighted your expectations were exceeded in so many areas. Should you find yourself looking for a getaway in the future, we would be...

Mtl
Reviewed 2 weeks ago

the hotel itself is beautiful, staff is alright. Rooms are VERY ordinary and you must know that the grounds are beautiful but beach are for surfer ( evidently) therefore, I was surprised to see that the amenities in the hotel are medium especially for a Ritz Cartlon estate. I've stayed at many hotels of that chain and it's the first...

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Helpful?
2Thank Marie-jisee
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking a moment to share your review. It is fantastic to hear you found our property in beautiful Dana Point to be to your liking. However, we are concerned by the areas in which you may have noticed shortcomings. We promise nothing but the best to each of our guests, and we are disappointed to hear you...

Visalia, California
Reviewed 2 weeks ago

Front dest help wasn't too friendly. The boy in front didn't want to help beyond the fact that saying my name wasn't on the reservation so he couldn't (more like wouldn't) assist me (our son reserved 2 rooms under his name--one for us & one for him). The room we stayed in was pretty shabby, it had a "fire pit"...

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1Thank AlohaSpirit808
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate the time you have taken to share your honest feedback. While we are pleased to hear you enjoyed our gorgeous views, we are disappointed knowing your expectations were not met in other areas of your visit. We regret if you feel you weren't treated with anything but the utmost care and respect. If you would like to further...

Dallas, United States
Reviewed 2 weeks ago

The Ritz Carlton Laguna Niguel is a beautiful hotel with helpful staff right on the beach near Dana Point. The common areas are spotless, tastefully designed with wide hallways, and a luxury feel from the atrium to the conference center. The fitness center has a fantastic view of the ocean with top level cardio equipment. I was able to manage...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank shiuyuehb
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking the time to detail your luxury experience. We are elated to hear you enjoyed a perfect visit to Dana Point. We promise comfort, convenience and exceptional service and are thrilled you experienced each of these important aspects during your stay with us. Should you wish to return, we would be honored to have you.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: ₹ 45,650 - ₹ 72,195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are terrific, and our room included a small balcony.”
 of 5 bubbles Cheer4OSU, 21 Feb 2017 | Read review
“Ocean view room was amazing and you could hear the waves!”
 of 5 bubbles M2K, 19 Feb 2017 | Read review
“Get an ocean view! Spectacular!”
 of 5 bubbles wheelie07042, 18 Feb 2017 | Read review
“Ocean front or ocean view - great sunsets”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
“Ocean view. Request a room with a fire-table (on bottom floor).”
 of 5 bubbles TripCaper, 6 Feb 2017 | Read review
5 of 5