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DoubleTree Suites by Hilton Doheny Beach - Dana Point

526 reviews
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Traveller (67)
Room & Suite (149)
Dining (18)
Overview
  • Excellent41%
  • Very good20%
  • Average17%
  • Poor14%
  • Terrible8%
Travellers talk about
“rooftop bar”(35 reviews)
“doheny beach”(45 reviews)
“double tree”(17 reviews)
Paid Wifi
Breakfast Available
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from DoubleTree Suites by Hilton Doheny Beach - Dana Point
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (526)Write a Review
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All reviewsrooftop bardoheny beachdouble treeocean viewcounter spacesliding doorsmall poolsitting areatop floorstate parkcontinental breakfastthe room was nicevalet staffself parkingnice propertynice staysouthern california
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241 - 245 of 522 reviews
Reviewed 29 November 2016

These rooms are inconveniently laid out with door to bathroom 2 feet from side of bed. Train runs through the room. Housekeeping was non-existent and when reported nothing is done. Parking overpriced and even as an Honors Member no complimentary breakfast. Parking overpriced.More

Review collected in partnership with DoubleTree by Hilton
1  Thank Dennis G
Response from Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana PointResponded 22 December 2016

I regret hearing that your stay was less than satisfactory. I can understand your frustration when calling for services that are not taken care of. Rest assured that I take your comments extremely seriously and will be addressing your concerns with the housekeeping team. As...More

Reviewed 29 November 2016 via mobile

Wow...worst Doubletree, no worst Hilton I've ever stayed in. Room was gross and missing TP and towels. No coffee available in the lobby and seeing that the room was so gross there was no way I was using the in room maker. Nice little crack...More

Thank ceasar73
Response from Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana PointResponded 22 December 2016

I apologize for the condition of your room and take your comments very seriously. I am sorry that we were unable to address them while you were here but understand that you were tired and didn't want to report them. You will, however, be happy...More

Reviewed 29 November 2016

It was a surprise to find out they charge for self parking. That being said, I won't go with this hotel again. Rooms were clean. Location is a little loud being at the intersection of two roads. Short trip to the beach.

Review collected in partnership with DoubleTree by Hilton
Thank 521anitaw
Response from Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana PointResponded 22 December 2016

Thank you for giving the hotel a 4 star review. We appreciate your business and look forward to seeing you again at our beach front location. Bill Reider General Manager DoubleTree Suites by Hilton Doheny Beach - Dana Point Bill.Reider@Hilton.com 310-420-0146

Reviewed 28 November 2016

Two friends and I just stayed in this hotel for the weekend for a bridal trip for my friend so she could try on wedding dresses. We drove for 6 hours from Arizona and we were anxious to unpack and relax for a bit in...More

Thank Valerie S
Response from Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana PointResponded 29 November 2016

Thank you for your candid review. Based on your experience I sincerely apologize. There is no excuse for you being placed in rooms that are not up to our standards and I will address these issues with the staff. The lack of empathy that you...More

Reviewed 28 November 2016

For the price this hotel was not worth it. The furniture in the living room needs updating. The bed was good, but that 1950's retro aqua blue wool couch was embarrassing. Also the breakfast was too expensive at $20 for mediocre food. Although the valet...More

Review collected in partnership with DoubleTree by Hilton
1  Thank BillDKilgore
Response from Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana PointResponded 22 December 2016

Your comments are appreciated and I apologize that you were not satisfied with your stay. The hotel completed a full renovation earlier this spring and part of the new design is the retro look. We strive to offer a breakfast menu that has value and...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 185 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 185 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (67)
Room & Suite (149)
Dining (18)
Pool & Beach (10)
Amenities (17)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
PlaytimewithMiss_T_e
27 October 2017|
AnswerShow all 3 answers
Response from C G | Reviewed this property |
Yes, you can shut the door. It is a bedroom and pull out in livingroom.
1
Vote
Dane H
27 June 2017|
AnswerShow all 4 answers
Response from Mauigal48 | Reviewed this property |
Our room was refreshed but had a lot of problems- AC not working, glass shower door broken and dirty. Our room looked onto a wall. We are HH Gold and very disappointed.
1
Vote
suki1724
24 May 2017|
AnswerShow all 2 answers
Response from AlikaAlex | Reviewed this property |
I believe the answer is no on both counts. There is no jacuzzi in the pool area and the pool itself felt pretty cold to me.
0
Votes
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123456
Room Tips
"Ask for ocean views on the 3rd and 4th floors"
Read review
"Room 456 has great views and a larger shared patio Room 416 is quiet and has amazing views with private patio"
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"Beach view rooms have a small balcony"
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"beautiful views no matter what! Gathering areas were fun!"
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