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Courtyard Cypress Anaheim/Orange County

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Courtyard Cypress Anaheim\/Orange County
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340 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cypress Anaheim/Orange County
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Showing 332: English reviews
Reviewed 21 February 2016 via mobile

Nicole at the front desk went out of her way to help us transfer our reservation from a sister property so we could stay in our team hotel during a youth soccer trip. She was highly professional and helpful. The property is convenient for families and business travelers alike. We'll definitely stay here again.

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Helpful?
Thank Chris B
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for your comments in regards to our Front Desk Supervisor Nicole. We understand how important it is to keep a team together, especially in youth sports. I will pass this on to Nicole and her Management team. We hope to see you again soon at the Courtyard by Marriott Cypress.

Columbus, Ohio
Reviewed 7 February 2016

Great stay. The rate I paid was significantly cheaper than the government rate and it included breakfast. Both Sarah and Italia at the front desk were great to talk to and helpful. When I woke up at a bright and early eastern-time zone hour (before Starbucks was open), Italia made a great quad shot espresso to kick start my morning....

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Helpful?
Thank Jeremy C
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for commenting on your stay here at th the Courtyard by Marriott Cypress. We appreciate your business and always great to hear how our property works so well with our travelers needs. We hope to see you again soon and safe travels.

Reviewed 7 February 2016

This review is to commend Crystal for her excellent customer service. Even though I had already checked in, I quickly realized I probably should have gotten a room with a kitchen during my extended stay to accommodate my food needs. They didn't have any kitchen suites at that property, but Crystal very graciously and easily said that she would arrange...

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Helpful?
Thank Jacqueline C
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for taking the time to write a review and letting us know how Crystal took great care of you. We apologize that we were not the right fit for you. We do have microwaves and refrigerators in all of our rooms but not always condusive for the traveler looking for a full kitchen Your comments will be passed...

Thousand Oaks, CA
Reviewed 18 January 2016

Stayed here for 5 nights. The bistro staff especially Silvia is very polite and helpful. Even if you bring food in from out of the hotel they will provide utensils and plates. They have an ample menu for breakfast which is delicious and their tapas are tasty as well. The hotel is within walking distance of several restaurants. Fitness room...

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Helpful?
Thank eabarrdvm
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for your review of the Courtyard by Marriott Cypress. Sylvia has been with us for over 16 years and we are very proud of her. I will pass your comments on to our staff and hope to see you again here soon. Happy New Year!!!

Lake Havasu City, Arizona
Reviewed 15 January 2016

I travel for business and pleasure and I am in several hotels each month, I truly enjoyed my stay at this hotel. Staff was excellent and the service was great. Rooms being clean and modern were are plus. Its centrally located to several freeways so getting around Orange County was a breeze. I will definitely stay here the next time...

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Helpful?
Thank J.c. S
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for your review in regards to your stay at the Courtyard by Marriott Cypress. Your message will be passed on to our staff and we hope to see you here again soon.

Vernon Hills, Illinois
Reviewed 11 January 2016

I recently stayed there for business. Everything was wrong with this hotel. I had requested the top floor but they couldn't honor my request. The room was booked about 3 weeks in advance. The front desk clerk, Felix, was incompetent and rude. A coworker of mine checked in with him just prior to me. I noticed that he got a...

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Helpful?
Thank djmarkski
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for your review and we apologize for the issues you encountered. We will discuss this with Felix. Because these reviews are anonymous we are unable to check which room you were in and why your key may not have worked. We appreciate your business and hope you come back and give us another chance.

United States
Reviewed 6 January 2016

Very soft bed, very clean and very quiet. They have a 24hour convenience "nook" next to the check in where you can pick up juice, beer, water, snacks, prepared salad, etc. The staff was very nice and checking out was a breeze. Perfect place to sleep or make home base during a short visit

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Helpful?
Thank AkHasan
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for taking the time to write your comments on our Courtyard by Marriott Cypress. We hope to see you here again and have a Happy New Year!

Riverside, California
Reviewed 10 December 2015

Looks nice, friendly staff, clean rooms, etc. So why, in an industry trending towards more free food, does this place excel at no free food? Not even free coffee! Really. I wont be back. And this is not a convenient location to grab a quick bite next door. So, you either pay exorbitantly for your yogurt or you starve. I'm...

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3Thank Kauai-Biz-Traveler
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for your review and your kind words about our staff and property. The Marriott has many different brands offering different complimentary meals. The Courtyards have found the Bistro serving Breakfast and Dinner a huge success but we understand it is not what everyone is looking for. The Residence Inn, Springhill Suites, Town Place and Fairfield Inn's all offer...

Antigua
Reviewed 7 December 2015

We have family in the area and come up here often. This hotel is our go to, because of a few things. Location is great for us, price is right. Kids and I feel safe and secure. The food downstairs fits our needs. I like the place and our room is always very clean. We will return again and again,...

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Helpful?
Thank Mela25
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for your review in regards to your stay at the Courtyard by Marriott Cypress. It sounds as though we are truly a home away from home for your family. We appreciate your business and hope to see you all again soon. Safe Travels!

Denver, Colorado
Reviewed 6 December 2015

Everyone was very kind and helpful and made my business trip great. Sarah, Nam, Crystal, Nicole, Mary, and Sylvia. Made my stay great will definitely come back to this hotel if I am in the area again.

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Helpful?
Thank Jason H
SallyBrayton, Director of Sales at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for writing a review about our Courtyard by Marriott Cypress and recognizing our great staff! We are passing this message on to them and hope to see you soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Cypress Anaheim/Orange County

Address: 5865 Katella Ave, Cypress, CA 90630-5008
Region: United States > California > Orange County > Cypress
Price Range: ₹ 9,092 - ₹ 15,978 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cypress Anaheim/Orange County 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Courtyard By Marriott Cypress Anaheim/Orange County Hotel Cypress
Courtyard Cypress Anaheim/Orange County CA
Cypress Marriott
Cypress Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cypress Anaheim/Orange County staff and other travellers.
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Questions? Get answers from Courtyard Cypress Anaheim/Orange County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfort, 7th floor with view.”
 of 5 bubbles 143ritai, 25 Dec 2016 | Read review
“Great food at the Bistro with Starbucks coffee.”
 of 5 bubbles , 6 Oct 2016 | Read review
“East view might get a view of Disney fireworks”
 of 5 bubbles Northern_Traveler00, 14 Sep 2016 | Read review
“Elevators are fast, so it doesn't matter which floor you are on. Liked the King room as it came with a pullout sofa bed, too.”
 of 5 bubbles jeanieh377, 15 Aug 2016 | Read review
“Call ahead before you're stay might get lucky and get and early check in”
 of 5 bubbles tiana7393, 5 Jul 2016 | Read review
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