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Extended Stay America - Orange County - Cypress

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116 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Start your review of Extended Stay America - Orange County - Cypress
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Sacramento, Pennsylvania
Reviewed 2 weeks ago

The hotel is in a business park. It's right off a main road, so it has access to places. The place is clean. My room had 2 beds, a stove, a full sized refrigerator with freezer space, a sink, and a small dining area included with typical hotel things. Brenda and Jessica were good in asking if things are OK...

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Helpful?
Thank 198calvinn
00esa, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Thank you for your glowing review of Extended Stay America - Orange County - Cypress. It's wonderful to know you had an amazing stay and that you loved your well-appointed room and our convenient location. We are also thrilled to read that our associates Brenda and Jessica took such a great care of you. It was our pleasure hosting you...

Reviewed 2 weeks ago via mobile

Nice experience for a good price. Close to attractions like Disneyland, knotts and much more. Perfect location, close to everything you need to have a great time. My room was clean...I had a pleasant stay!

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Helpful?
Thank Nancy J
00esa, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Wow - Nancy, thank you so much for your glowing feedback at Extended Stay America - Orange County - Cypress. We are so happy to know our location was perfect for your trip and that you found us to be at a great value. It was a pleasure hosting you, and we hope you will come and see us again...

Reviewed 2 weeks ago

i'm staying in this hotel now. On Thursday must be 1(!) housekeeping, It's been three days, but my room is still not cleaned, i think, it's disrespectful for guests. In Reception I heard : sorry for that. But what's next?

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Helpful?
Thank Anatoliy I
00esa, General Manager at Extended Stay America - Orange County - Cypress, responded to this review

Thank you for being our guest. We apologize for your disappointment with our cleaning service and the inconvenience it caused. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. If we can do anything to make your stay...

Seattle, WA
Reviewed 20 February 2017

I needed a place to stay one night after a cruise at Long Beach. This hotel is off by itself in a business park. The hotel is clean, quiet, friendly staff. The upstairs hallway smelled of smoke but not in the rooms. The beds were comfortable, nice sized TV, huge kitchen which we didn't use except for the full sized...

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Helpful?
Thank liquidsunshine01
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

The team and I appreciate your remarks. We are glad that you enjoyed your room accommodations, the service from our staff, and your overall experience at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Huntington Beach, California
Reviewed 17 February 2017 via mobile

I came very late and front desk girl was so friendly and kind she quecked me in very quickly everything went well and she asked if i needed anything to let her know so my stay was conforming ad i will stay again

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Helpful?
Thank jacson L
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you received a warm welcome and great customer service from one of our staff members. She will be informed to keep up the good work assisting guests properly. Once more, thank you for posting your review. We look forward to having you visit with us...

Reviewed 4 January 2017

Even with confirming our reservation and request, we were placed on the 2nd floor AND the room couldn't have been further from the elevator. Very disappointed in the indifference of the staff and would never consider staying at this location in the future.

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Helpful?
Thank Marcia C
Reviewed 22 October 2016 via mobile

The staff was friendly, accommodating, always helpful, & went out of their way to make our stay pleasant. When issues arose, they were handled promptly and the staff never acted as though they were bothered by the added work. We also loved that you could count on them having your room stocked appropriately and plenty of breakfast for everyone. We...

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Helpful?
Thank Ashlan B
Phoenix, Arizona
Reviewed 19 October 2016 via mobile

Very dirty, spookie, and non smoking rooms smells like your sleeping in a wet ash tray. No wonder why its cheap. No way that reviews can be good or excellent. Like camping on a bed matt and its gross too. Staff was very nice. No way no stay or you will regret it. If you are on a budget just...

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1Thank k123-foodie
Doha, Qatar
Reviewed 7 October 2016 via mobile

Hotel is located in nice quiet neighborhood. Staff is efficient but short staffed. Rooms are neat and clean. Location is excellent if you are on family holiday as it is 15 minutes from many children's attractions including Disney World. Very nice restaurants in the neighborhood.. Stayed here for almost 3 weeks. Good experience..

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Helpful?
Thank Shehzad S
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see that you were provided with excellent customer service and accommodations. I'm also glad to read that our location was great for you and your family. Thank you for choosing Extended Stay Hotels. We hope to see you again...

Phoenix, Arizona
Reviewed 3 October 2016

Whenever in the area for business or pleasure, Extended Stay Cypress is always my first choice. I always appreciate the the professional staff which includes Eddie, Jazmin, Michelle and Roshan. Rooms are clean and comfortable in a modern atmosphere that is near to a wide variety of food establishments. I would definitely recommend!

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Helpful?
Thank 995drichardson
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

It is so rewarding to see you had an excellent stay at our hotel. I am proud to read that our hotel is always your first choice whenever you are in the area for business. Your positive comments about our staff's professionalism and the clean, comfortable accommodations provided is much appreciated. Thank you again for your review. It would be...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Orange County - Cypress

Address: 5990 Corporate Ave, Cypress, CA 90630-4647 (Formerly Homestead Cypress)
Region: United States > California > Orange County > Cypress
Price Range: ₹ 6,872 - ₹ 9,270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Cypress 2.5*
Number of rooms: 134
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Also Known As:
Homestead Cypress Hotel Cypress
Extended Stay America Cypress
Extended Stay America - Orange County - Cypress CA
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Cypress staff and other travellers.
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st. george, Utah
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a welcoming place and indifferent staff/minimal accomidation”
552marciac, 4 Jan 2017 | Read review
“we requested non-smoking room, which was supplied”
Chi_Zu_world, 21 Sep 2016 | Read review
“arrive early and take all kitchen utensils and accy's first...”
theashag, 5 Aug 2016 | Read review
“Do not stay at this hotel!”
UnnamedTraveler, 28 Jul 2016 | Read review
“Go somewhere else”
cathe1103, 27 Jan 2016 | Read review
5 of 5