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The staff were very attentive, breakfast was a great variety and quality, room was updated and very clean, hotel was quiet, amenities were all I needed. Will definitely stay there again.
A few staff members that were just outstanding were Javier, Imelda and Memo
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 3 October 2015
Dear Kristin C,
Thank you for your recent stay and kind comments regarding our staff. We hope to host you again soon. Please contact me with questions and/or comments before your next visit.
Guest Service Manager
This hotel had exceptional service. The people were super friendly and the rooms were exceptionally nice and clean. We had a great stay here. It was also nice that they had special service and attention for airline employees as we are certainly on the road...More
I stay here every other week for work (not by choice). Upon checking in last time they informed me that my credit card declined. Alarmed, I quickly opened my Citi app on my phone. Turns out there were multiple transactions being processed from the hotel...More
1 Thank Josh B
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 30 September 2015
Dear Josh B.,
Thank you very much for your recent stay at our property. We are very sorry for the challenges you faced during your stay. We are currently investigating into the situation.
Please feel free to contact our accounting department with any other questions/concerns...More
This hotel has been updated in the last couple of years. The staff is super friendly and nice. From check in to check out everyone treats you with a smile. The room was very nice and very clean.
The restaurant serves good food and there...More
After a long drive, we were received by the warmest welcome and most efficient check-in by Michael and Karen at the reception! The hotel lobby was as impressive as the room decor for this hotel level. Very comfortable beds and clean well-kept room. Exactly what...More