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My husband and I had a great weekend staying at this Crowne Plaza while attending a wedding in Orange County. The staff were all so very accommodating and helpful, especially Imelda who waited on us during breakfast and Eric who treated us like family in...More
Thank Stacy W
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 29 March 2016
Dear Stacy W,
Thank you for taking the time to leave your kind comments regarding our staff members. We appreciate you stopping to visit, we will be happy to welcome you back whenever you are in the area.
Guest Service Manager
When we recently scheduled a trip to Orange County on short notice, we were unable to book a room in any of our usual choices due to the major convention that was in town. After reviewing several on line choices of the remaining hotels with...More
Thank Russ ,
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 6 May 2016
Thank you for your recent visit to the Crowne Plaza in Costa Mesa. We are glad to hear the staff really made your stay. We are sorry to hear that your expectations were not met when it came to the accommodations.
This was our fourth visit to the Crowne Plaza in Costa Mesa. We have been impressed each visit with the friendliness of the staff from the front desk to the restaurant/bar. In addition, the rooms are always extremely clean and comfortable!! I get a great...More
We stayed at the Crowne Plaza Costa Mesa for 6 nights, and thoroughly enjoyed ourselves. We were especially welcomed by our waitress, Imelda Rodriguez, who took wonderful care of us, most notably while taking food out to us by the pool. The only complaint we...More
Briefly, remodeled MOTEL property.
Friendly helpful front desk experience
Rooms are large but dark and cold. They are decorated in shades of black and grey.
Desk chair very ergonomic.
Room furniture stiff and uninviting even thought appeared to be upholstered leather.
Thank Stephen P
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 15 March 2016
Dear Stephan P,
Thank you very much for your recent visit. We are very happy you enjoyed the friendly front desk staff and furniture. I do apologize for the challenging time in restaurant.
We hope to welcome you back to the hotel when you are...More