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Crowne Plaza Costa Mesa Orange County

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Traveller (123)
Room & Suite (65)
Dining (15)
Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“front desk”(138 reviews)
“orange county”(61 reviews)
“holiday inn”(22 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (718)
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141 - 145 of 704 reviews
Reviewed 11 April 2016 via mobile

We stayed for a one night getaway about a week ago. Aldo at the FD was very nice and was able to get us a nice upgraded room. We appreciated that and would have loved the room if it didn't have a giant white stain...More

Thank callmecali310
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 14 April 2016

Dear callmecali310, Your vital feedback and patronage is greatly appreciated. We are very sorry to hear of the challenging time you faced while staying with us. Please feel free to contact me with any further questions and/or concerns. Warm regards, Aldo Casanova Guest Service Manager...More

Reviewed 10 April 2016 via mobile

Check in is in quick and they have luggage carts. Standard rooms here are on the smaller side but well appointed, I thought the aroma therapy kit was a nice touch. Rooms don't have fridges but they make up for this with an ice delivery...More

Thank HotelGuruGirl
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 14 April 2016

Dear HotelGuruGirl, Thank you so much for your recent visit to the Crowne Plaza Costa Mesa. Your kind remarks regarding staff and food are greatly appreciated. We look forward to welcoming you back to our hotel when in the area. Warm regards, Aldo Casanova Guest...More

Reviewed 10 April 2016

We had one night here as we had an early morning flight. The hotel is ideally located for John Wayne Airport and the shuttle buses leave every half hour from the hotel, but be aware you must book as they do fill up. Checkin was...More

Thank Binman62
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 14 April 2016

Dear Binman62, Thank you so much for the recent visit and the vital feedback. We are glad you had a pleasant experience with the friendly check in staff. We do apologize the hotel did not meet your expectations with the structure of the building and...More

Reviewed 7 April 2016 via mobile

Unfortunately, I have experienced a horrible welcoming from one of your workers , a reception worker named Aldo I would like you to take a minute and hear what happened , as I am EXTREMELY upset with his behavior . First off , I booked...More

1  Thank avi_ed1212
Response from Kelli h, Front Office Manager at Crowne Plaza Costa Mesa Orange CountyResponded 20 April 2016

Dear avi_ed1212, Thank you for taking the time to review your stay. We are both embarrassed and extremely sorry for the lack of empathy and that you felt blown off by our staff. We pride ourselves on excellent guest service and the friendless of the...More

Reviewed 4 April 2016

Our family was in town for a funeral. There were 9 staying in the hotel as guests and an additional 7 who joined us for several meals. The front desk was attentive to all of our various needs, including guests who were elderly and disabled....More

Thank Margaret L
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 7 April 2016

Dear Margaret L, We are very grateful for your recent visit to the Crowne Plaza in Costa Mesa. Thank you for the feedback regarding the attentive staff and I am glad we were able to make your stay comfortable given the circumstances of your visit....More

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Most Booked Properties in Costa Mesa, CA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$ 118 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 118 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (65)
Dining (15)
Pool & Beach (12)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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annepaulsen42
25 May 2017|
AnswerShow all 3 answers
Response from Stephanie D | Reviewed this property |
It depends on your booking. I paid $10 extra for breakfast for 2 and internet to be included. The breakfast buffet is awesome!
0
Votes
Ivbp68
14 September 2016|
AnswerShow all 4 answers
Response from Ivbp68 | Reviewed this property |
Greetings, When we stayed there the parking was included. I suggest you to call the hotel. Phone: (714) 557-3000
1
Vote
Verock A
14 September 2016|
AnswerShow all 4 answers
Response from Ivbp68 | Reviewed this property |
Greetings, Their check in is at 3:00PM and check out at 12:00PM.
1
Vote
Room Tips
"Ask for ANY room where the carpet has been replaced!"
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"Facing the parking lot is not too noisy and you can keep an eye on your car."
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"Just avoid it altogether. Stay elsewhere"
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"All rooms are nice, but as always, streets are noisy. If you can get a non-street room, it will be even..."
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