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Staybridge Suites Corona South

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Wheelchair Access
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Banquet Room
Conference Facilities
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Hot Tub
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Charming
HOTEL CLASS
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Reviews & more
42Reviews
75Photos
1Q+A
8Room tips
Traveller rating
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Time of year
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  • English
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We were directed to this hotel by a travel booking company associated with a local soccer tournament. The room was spacious, and the facilities looked clean. Unfortunately, our stay was marred by poor service and planning.

We arrived around 4 pm Thanksgiving day, and found that
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Response from SandraS14198, Manager at Staybridge Suites Corona South
Responded 2 weeks ago
Dear sliyang, I would like to start by apologizing to you for not having the most basic amenities in your room. This is unacceptable and will be addressed with our staff. We will use your comments to coach our team in order to provide a better experience in the future. Unfortunately, the traveling company has their own set of policies they abide by that are not conducive with the hotel. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Sandra Salas Operations Manager
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The "Treats" are that it has the potential to be a great family hotel, a great location in a very safe and newly developing neighborhood, plenty of parking and the amenities offered are along the lines of a Best Western.

The "Tricks"? Not getting the runaround, getting your
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Response from SandraS14198, Manager at Staybridge Suites Corona South
Responded 6 Nov 2018
Dear lasato3, Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites CORONA SOUTH. I would like to start by apologizing to you for not meeting your expectations. I would also like to apologize if you felt as if you were given the run around in any way. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Sandra Salas Operations Manager
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Sarah, Alexia, and management are amazing!!!! We had a problem with our reservation and they were able to fix the problem and keep everyone calm & gave us options. We will be coming back here on our next trip.... THANK YOU :)
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Response from SandraS14198, Manager at Staybridge Suites Corona South
Responded 20 Oct 2018
Dear Lindseee12, I would like to Thank You for taking the time to provide your wonderful feedback. I will be sure to share your delightful words with our staff. We look forward to your next visit. Thank You for choosing Staybridge Suites Corona South. Sincerely, Sandra Salas Operations Manager
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I stayed here for the second time and Melissa at the front desk remembered me from staying here 4 months before. This is a very friendly and comfortable hotel. I love the full kitchen! The beds are very comfortable. It's very nice they offered hot dogs and cocktails at happy hour
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Response from Tharaldson, Guest Relations Manager at Staybridge Suites Corona South
Responded 12 Oct 2018
We are pleased to hear you enjoyed your stay and our staff made you feel right at home! Thank you for your review and recommendation. We look forward to welcoming you back again soon! Have a Great Day! Amy Trostle
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I checked in to The Staybridge Suites, Corona, CA on Sunday 9/16/18, room 206.
Monday 9/17/18 we were in Los Angeles all day. We returned to our room around 7 pm before going to dinner and housekeeping had not touched the room. Beds not done, soiled towels still in the bathroom
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Response from SandraS14198, Manager at Staybridge Suites Corona South
Responded 22 Sep 2018
Dear S6468LLrobertg, I would like to start by apologizing to you for not meeting your expectations when it comes to housekeeping service. I will definitely use your comments to address this matter with our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Sandra Salas Operations Manager
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Photo provided by managementStaybridge Suites Corona South
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Dirt from bathroom floor on first day of stay.
Staybridge Suites Corona South
Staybridge Suites Corona South
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Is this facility pet friendly?
No it's not sorry.
0 votes
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"Handicap room #203 is at the far end of one wing, a long walk to the elevator."
"Front view rooms are furthest away from highway and quietest"
"Grab a first-floor room if you can."
"Away from the elevator"
"If a family book a One Bedroom apartment."
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12
PRICE RANGE
US$ 99 - US$ 158 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaCorona
NUMBER OF ROOMS
104
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