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Crowne Plaza Concord

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Traveller (64)
Room & Suite (46)
Dining (11)
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Overview
  • Excellent22%
  • Very good39%
  • Average21%
  • Poor11%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (417)
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All reviewstrader joe's across the streetwalnut creekputting greenindoor poolroom servicerestaurant staffbusiness tripfront desk stafffitness centerbeds were comfortableking bedan older hotelfree parkingbart stationsan franciscoatriumkoi
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111 - 115 of 402 reviews
Reviewed 2 August 2016

We stayed at the Crowne Plaza overnight so that we could attend a concert at the Concord Pavilion. The price was really reasonable, and the location is in close proximity to the Pavilion. Check in was easy. The lobby is gorgeous and includes a Koi...More

Thank Raggabug76
Response from Nell B, Manager at Crowne Plaza ConcordResponded 3 August 2016

Thank you for your recent review on the Crowne Plaza Concord. Reviewing commentary on our hotel from guests like you helps us serve you better. Upon reading your review with regards to the hallways, bathroom, fixtures, and flooring, among other notes, I was sorry to...More

Reviewed 31 July 2016 via mobile

We came in after the SF Giants game for a night. The location great. Staff on check in great. Room location great. Cleanliness I rate 8. Carpets could use some upgrading including elevator. Room air conditioner a little noisy. I thought bed was comfy although,...More

Thank teammom78
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 16 August 2016

Dear teammom78, Thank you for being our guest and for taking the time to share your comments. We are glad to hear that your overall stay was to your satisfaction. However, I would like to apologize for any inconvenience caused by the noise level from...More

Reviewed 22 July 2016

This is an older hotel. But the food and bar is well maintained. Parking is plentiful as long as the hotel doesn't have an event booked. easy on and off to the freeway. easy to get around for other local places in Concord. Comfortable beds...More

1  Thank Stacey M
Response from Nell B, Manager at Crowne Plaza ConcordResponded 23 July 2016

Dear valued guest; We appreciate your recent review on our hotel. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our...More

Reviewed 20 July 2016

This place was just ok, in my opinion. It seems extremely dated and in need of serious renovations. Carpets are old (and dirty), bathrooms, which are extremely small and awkward have broken tiles, shower drain didn't work properly and it took a long time to...More

Thank MOMof2SanJose_Ca
Response from Nell B, Manager at Crowne Plaza ConcordResponded 21 July 2016

Thank you for your recent review on Trip Advisor. We value you taking the time to let us and others know about your experience at the Crowne Plaza Concord Hotel. After reading your comments with regards to the room conditions you described with the A/C,...More

Reviewed 13 July 2016 via mobile

The beds were supper comfy. And the rooms were quite. But the beeakfast was horrible!! We went to spend a relaxing evening in the indoor hot tub. At first we thought the smell was coming from the trees or foliage around us. But no the...More

Thank Mari E
Response from Nell B, Manager at Crowne Plaza ConcordResponded 16 July 2016

Thank you for your recent review on Trip Advisor. We value you taking the time to let us and others know about your experience at the Crowne Plaza Concord Hotel. After reading your comments with regards to the breakfast and hot tub notes you described...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$ 123 - US$ 227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 123 - US$ 227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (46)
Dining (11)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Questions & Answers
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JinMom
28 December 2017|
Answer
Response from Rosalie P | Reviewed this property |
Yes it is and i think upon request not sure but yes i know it is and it is beautiful specially in the evening.. I hope this helps you..
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Gina-and-Tim
4 February 2017|
AnswerShow all 8 answers
Response from Robert L | Reviewed this property |
In all of my visits, there was a microwave and a refrigerator in my room.
1
Vote
loveshastamtns
21 November 2016|
AnswerShow all 3 answers
Response from Marcia C | Reviewed this property |
I was on the 3rd floor and the bathrooms were small. I'm 5'2 140 lbs. I'm not a huge person and I found them small
0
Votes
Room Tips
"Choose an outside if you want fresh air or an inside room for a pleasant view. Don't a room near a..."
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"Quiet room: facing the courtyard. Room #517 away from the pool was quiet."
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"request room away from the air strip."
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"If you want quietest possible, choose floor 3 on the street side, off-street is airport side...."
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