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Crowne Plaza Concord

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Traveller (64)
Room & Suite (46)
Dining (11)
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Overview
  • Excellent22%
  • Very good38%
  • Average21%
  • Poor11%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (418)
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11 - 15 of 403 reviews
Reviewed 30 January 2018

We were pleasantly surprised with our stay at the Crowne Plaza. The room was spacious, good lighting, clean, bathroom was large. Everything worked as expected. There was a small refrigerator, a microwave and a coffee machine in the room. We asked for a quiet room--we...More

1  Thank FarmerRK
Reviewed 5 January 2018

As many people have said there are a number of issues with this hotel, not up to the normal standards of a Crowne Plaza. I've given it a 4 rather than a 3 simply due to the quality of the service we received during our...More

1  Thank spc1
Reviewed 24 December 2017

I have stayed here twice now for business trips and have to say that I am not that fond of the property. The rooms are clean and just fine, everything works BUT Its a very long property and invariably I get a room at the...More

Thank moscols
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 7 January 2018

Dear moscols, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our rooms to be clean. On the other hand, we would like to apologize for not living up to your...More

Reviewed 14 December 2017

We stayed here one night in early December for a business trip/leisure get away. Check in was quick and pleasant. The staff was welcoming. The rooms and hallways are dingy and it appears they need a makeover. I read previous reviews stating that they were...More

Thank Beachtravel_10
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 1 January 2018

Hello Beachtravel_10, Thank you for spending the night with us and sharing your insights. I'm glad that our friendly front desk staff was able to check you in with ease. It makes me proud that you found one of our bartenders efficient. However, I regret...More

Reviewed 13 December 2017 via mobile

I am staying at this hotel tonight. The only advice I can give is: do not stay here. This hotel charges a premium and delivers roadside motel quality. The first room I checked into had no heat. The second room does have heat. Both rooms...More

Thank Marmarmos
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 29 December 2017

Lovely day Marmarmos, I hope your night turned out to be a lot better than you have predicted. I still want to thank you for choosing to stay with us. Nonetheless, I'm sorry you were disheartened with the condition of your room. In Crowne Plaza...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$ 122 - US$ 252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 122 - US$ 252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (46)
Dining (11)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Questions & Answers
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JinMom
28 December 2017|
Answer
Response from Rosalie P | Reviewed this property |
Yes it is and i think upon request not sure but yes i know it is and it is beautiful specially in the evening.. I hope this helps you..
0
Votes
Gina-and-Tim
4 February 2017|
AnswerShow all 8 answers
Response from Robert L | Reviewed this property |
In all of my visits, there was a microwave and a refrigerator in my room.
1
Vote
loveshastamtns
21 November 2016|
AnswerShow all 3 answers
Response from Marcia C | Reviewed this property |
I was on the 3rd floor and the bathrooms were small. I'm 5'2 140 lbs. I'm not a huge person and I found them small
0
Votes
Room Tips
"Choose an outside if you want fresh air or an inside room for a pleasant view. Don't a room near a..."
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"Quiet room: facing the courtyard. Room #517 away from the pool was quiet."
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"request room away from the air strip."
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"If you want quietest possible, choose floor 3 on the street side, off-street is airport side...."
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