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Best Western Heritage Inn

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Traveller (36)
Room & Suite (13)
Traveller (36)
Room & Suite (13)
Pool & Beach (5)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent25%
  • Very good32%
  • Average18%
  • Poor12%
  • Terrible13%
GreenLeaders Silver level
Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it’s the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you’re here for a golf getaway or you’re taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries.
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Property amenities
Free Parking
Pool
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Multilingual Staff
Outdoor pool
Meeting Rooms
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
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Offers & Announcements:SAVE 10% in Concord!
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Location
Full view
66Somewhat walkable
Grade: 66 out of 100
46Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews (414)
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398 results
Traveller rating
103
126
67
47
55
Traveller type
Time of year
LanguageEnglish
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103
126
67
47
55
Show reviews that mention
All reviews room was clean concord pavilion nice place to stay convenient location stayed one night hot tub free breakfast yogurt bw pets microwave lodging california
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1 - 5 of 398 reviews
Reviewed 2 days ago

Nice hotel. My boyfriend and I aren’t to picky. We didn’t spend much time in the room except to sleep. The breakfast was surprisingly good! His family also stayed there and they liked the stay as well.

Review collected in partnership with Best Western
Thank Juanita R
Hotel's Favourite
Reviewed 5 October 2018

It was nice and the neighborhood was decent. There are a few fast food options close by. I loved the whirlpool tub and the room was huge. The TV was big too. It was too cold for the pool, but it looked nice and clean....More

Review collected in partnership with Best Western
1  Thank R8301KXmichelled
Response from HeritageHG, General Manager at Best Western Heritage InnResponded 6 October 2018

Hi R8301KXmichelled , Thank you for taking the time to share your prestige opinion on Best Western Heritage Inn Concord] with other community members. We take pride in giving outstanding service to every guests and we're overjoyed to receive your compliments and appreciation. We hope...More

Reviewed 4 days ago

I've never written a review before but felt the need to share that several days after my stay in late Oct 2018 I had fraudulent charges on my credit card and had to close the account. Stay was satisfactory. Room seemed clean and unremarkable. Interaction...More

Thank Michael P
Reviewed 3 weeks ago

Stayed two nights end October. Chose it, as it was reasonably priced, it was in the area we needed to be in to visit friends, and I am a BW member. Motel is ok, room was ok ( though We had ants in the bathroom),...More

Thank Odyssey49057644715
Response from HeritageHG, Manager at Best Western Heritage InnResponded 2 weeks ago

Dear Odyssey49057644715. Thank you very much for leaving a feedback regarding you stay at the hotel. However, I am very much disappointed to hear that you had to go through such a situation where your credit card information was stolen as you claim. Let me...More

Reviewed 4 weeks ago via mobile

The hotel is nice but my Credit Card number was stolen and was tried to be used in Oakland California just days after we stayed here (my bank declined the charge as a fraud purchase). My card is only used when we travel and we...More

Thank Teresa L
Response from HeritageHG, Manager at Best Western Heritage InnResponded 2 weeks ago

Dear Teresa L I would like to thank you for leaving a review regarding your stay, However, I am extremely sorry to hear that your credit card information was stolen. We have done our due diligence and the law enforcement is looking into the matter....More

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Questions & Answers
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saramonique
25 May 2016|
AnswerShow all 2 answers
Response from ellyjellybelly | Reviewed this property |
I think it is 18, but I am not sure.
1
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Room Tips
"First floor looks better, but there is no elevator."
Odyssey49057644715
3 weeks ago
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"maybe the 2nd floor rooms would be quieter if no noisy pipes"
412juliew
27 Aug 2018
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"Ask for a room away from the stairs to get a quieter room."
travelcouple1970
20 Apr 2018
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"First floor by the pool"
johnhN6437UD
8 Nov 2017
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PRICE RANGE
US$ 110 - US$ 179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western heritage hotel concordbest western concordconcord best western
FORMERLY KNOWN AS
BEST WESTERN Heritage Inn
LOCATION
United StatesCaliforniaConcord
NUMBER OF ROOMS
121
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