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LA Crystal Hotel

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LA Crystal Hotel
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95 Reviews from our TripAdvisor Community

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There are newer reviews for LA Crystal Hotel
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Showing 78: English reviews
Ede, The Netherlands
Reviewed 9 July 2016 via mobile

Totally mislead by what was posted on Expedia. Looked like a nice hotel, fancy rooms and fair prices. When we arrived today the first thing we noticed was the name on the hotel, it now had in capitals "Casino & hotel" written (not on Expedia's picture). Everything in the hotel is Chinese. Not that I want to discriminate but if...

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Helpful?
6Thank Henri D
William C, Manager at LA Crystal Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your feedback is very important to us. Please accept our sincerely apologies for the inconvenience you may have experienced during your stay. At LA Crystal Hotel, our staff members take their roles in our industry very seriously and try, every day, to provide that quality...

Reviewed 2 July 2016 via mobile

Disgusting Hotel dry buggers in the walls, dirty carpet looks like haven't been cleaned in decades. My a/c went out and no maintenance on site they sent the security to check my ac. When I reserved my rooms they said I would get LUXURY rooms with king beds and they are actually full size. OVERALL TERRIBLE SERVICE WILL NOT BE...

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3Thank Osvaldo A
Reviewed 30 June 2016 via mobile

The service is not as good as expected. I needed an extra pillow because their beds have only one pillow and the front desk lady said they had no extra pillows. Really how lazy can you be. There are two beds, two pillows and three of us.

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Helpful?
3Thank Elias0000
William C, Manager at LA Crystal Hotel, responded to this review

Dear Elias, Thank you for taking the time to write your review of our property, your feedback is very important to us. Please accept our sincerely apologies for the inconvenience you may have experienced during your stay. At LA Crystal Hotel, our staff members take their roles in our industry very seriously and try, every day, to provide that quality...

Buenos Aires, Argentina
Reviewed 14 June 2016

Horrible hotel. Old, smelly, unclean. Housekeeping and "restaurant" (breakfast) Chinese staff that won´t speak english. Breakfast very poorfor not Chinese travellers. If you don´t ask them to, they won´t clean up your room. The room for families is so uggly I cannot tell! the kids bed is only for little kids, no more than 8 years old. Very Old. Carpets...

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Helpful?
3Thank CynthiaGV
William C, Manager at LA Crystal Hotel, responded to this review

Dear Cynthia, Thank you for taking the time to write your review of our property, your comments are very much valued. Please accept our sincerely apologies for the inconvenience you may have experienced during your stay. At LA Crystal Hotel, our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer...

Downey, California
Reviewed 14 June 2016 via mobile

I was here on business , It was a great location & The staff was great as well as security! Front desk Joanna was very accomodating and I got a great pool view I will stay here again in the future and recommend lobby area was nice and the free breakfast in the morning is a plus

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Helpful?
2Thank bgdoll
William C, Manager at LA Crystal Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our hotel, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests...

Reviewed 12 June 2016 via mobile

Good points : Nice and clean big rooms Good breakfast Good location Near to train station We were for LA 5 day trip and stayed here and like the hotel. This has casino at lobby level. Also nice swimming pool is available This is nice for short stay only downside is many of staff don't know English well

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Helpful?
Thank Mandar I
William C, Manager at LA Crystal Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our hotel, your comments are very much valued. We really appreciate your feedback. We have multilingual staff who can speak different languages. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect....

Reviewed 4 June 2016 via mobile

It's a very decent hotel. Hotel is a dated but it is clean. The carpet was worn but again it looked pretty clean. The staff was fantastic. Close to a lot of shopping. Check in is horrible. You have to park on the casin lot, check in, then move your car to the hotel parking lot (you are given a...

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Helpful?
1Thank Franklin1982
William C, Manager at LA Crystal Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our hotel, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests...

Sacramento, California
Reviewed 22 May 2016 via mobile

I was staying the hotel for visiting my friend. They have good prices for the rooms including free wifi, free parking and free breakfast. And the customer service is so good. The front desk always being very friendly to me. Very good location, close to 91, 710 & 110 freeways and Shopping center just behind the hotel building. Also the...

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Helpful?
Thank ClenYang
William C, Manager at LA Crystal Hotel, responded to this review

Dear Yang, Thank you for taking the time to write your review of our hotel, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests...

Birmingham, United Kingdom
Reviewed 22 May 2016

Great room at affordable price! Shopping center and the highways are very accessible to the hotel. Free Wi-Fi is provided with acceptable speed. Breakfast is enough to fill up your morning appetite. Pool is better than expected. Overall, the price is worth the hotel. 😁

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1Thank Rebeccagzj
William C, Manager at LA Crystal Hotel, responded to this review

Dear Rebecca, Thank you for taking the time to write your review of our hotel, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests...

Istanbul, Turkey
Reviewed 29 March 2016

Location is not attractive at all. A casino for Chinese tourists only. Spacious rooms but little maintained. A deposit of $100 is unacceptable. There is a free parking, but it is said to be not safe !

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2Thank Turgay P
William C, Manager at LA Crystal Hotel, responded to this review

Dear Turgay, Thank you for your comments, we really appreciate your feedback. Please accept our sincerely apologies for the inconvenience you may have experienced during your stay. We will be working on the areas that you mentioned to improve our customer service. Thank you again, and we look forward to seeing you on your next trip to LA Crystal Hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
Free WIFI, out door pool and parking 1 Amazing rooms We feature 227 rooms from standard rooms to business, luxury and family to luxury suits. 2 Valuable Hotel Free WIFI, complimentary breakfast for Business and above room types, expanse parking lots. 3 Fitness room and pool We have a great fitness room to feel healthy and a lovely pool to relax in the great California sun. 4 Local shops The local shopping center is a brisk walk from the hotel were you can spend your free time. 5 Transpiration We have easy access to the free way and blue line train so from us you can take the train to down town for the night life in LA. 6 None smoking hotel. ... more   less 

Additional Information about LA Crystal Hotel

Address: 123 E. Artesia Blvd., Compton, CA 90220 (Formerly Crystal Park Hotel and Casino)
Region: United States > California > Compton
Price Range: ₹ 4,575 - ₹ 6,863 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — LA Crystal Hotel 2.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crystal Park Hotel Compton
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Questions & Answers

Here's what travellers have asked, with answers from LA Crystal Hotel staff and other travellers.
7 questions
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over a year ago

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Questions? Get answers from LA Crystal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family room was great.”
 of 5 bubbles alexzarate3, 28 Jan 2017 | Read review
“This is a 2-star hotel despite the photographs to the contrary. Don't expect hot water in the bathroom; it is luke-warm at best.”
 of 5 bubbles WTOLawyer, 13 Jan 2017 | Read review
“Book a room through a travel site. Additionally, there is an up-front $100 deposit no matter how you book.”
 of 5 bubbles 987enriquel, 22 Aug 2016 | Read review
“Newly remodeled business rooms on 9th floor and luxury rooms on 4th floor.”
 of 5 bubbles Rebeccagzj, 22 May 2016 | Read review
“Get suite by pool as 1”
 of 5 bubbles caronf354, 21 Sep 2015 | Read review
5 of 5