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DoubleTree by Hilton Hotel Los Angeles - Commerce

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5757 Telegraph Road, Commerce, CA 90040
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (111)
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A note from DoubleTree by Hilton Hotel Los Angeles - Commerce
Updated 10/12/21

About

#1 of 7 hotels in Commerce
Location
Cleanliness
Service
Value
-The DoubleTree Los Angeles/Commerce is situated 10 minutes south of Downtown Los Angeles off I-5 between Disneyland resort and Universal Studios. -The hotel offers contemporary Southern California accommodations in the perfect location for business, vacation, shopping, or special occasions. -Our recently renovated hotel is close to the Staples Center and the L.A. Convention center. The property is less than 30 minutes from either Burbank or Los Angeles International Airports. -Guest room features include contemporary and warm Sweet Dreams by DoubleTree Sleep Experience Plush Top Mattress as well as luxurious linens with down comforters. -Rooms have jumbo pillows with a spacious workspace, and WiFi. -Every guest room is equipped with two dual-line speakerphones with voicemail. Also included, is a coffee maker with complimentary coffee, as well as a tea iron, ironing board, hair dryer, and alarm clock.
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Property amenities
Free parking
Paid wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Hot bath
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Telephone
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
67Somewhat walkable
Grade: 67 out of 100
29Restaurantswithin 1 km
2Attractionswithin 1 km
1302Reviews14Q+A99Room tips
Traveller rating
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tanfamily3 wrote a review Jun 2022
Singapore, Singapore2 contributions
FANTASTIC location for Shopping Queen!! But service is way below Hilton Group. The follow up after service is also kinda disappointing. I doubt this is the kinda Hilton standard seriously. One of our worst stay under Doubletree ~ Hilton Honors group.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wmoraga wrote a review Jun 2022
Fresno, California1 contribution
Great hotel, great staff and excellent location. Breakfast was incredible, perfect omelets for me and great buffet for my family. Close to citadel outlets, and in the middle of LA, you have instant access to highways and in very good hotel
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jhb2018 wrote a review Jun 2022
5 contributions
The rooms are disgusting the elevator is old dirty and slow and the bed is uncomfortable. And their attention to detail and cleanliness is subpar. With taxes I paid over $300 for one night and I could not have been more disappointed with the state of the hotel and rooms. Nothing has been done to this hotel above the entrance. I am shocked that Hilton doesn’t demand an upgrade to keep it in their network (the only reason I chose the hotel).
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laura Q wrote a review Apr 2022
Henderson, Nevada5 contributions
Very clean hotel. It’s right next to the Citadel outlets and the Commerce casino. Good location for us as we were also visiting family. The beds were very comfortable and no issues throughout the stay. The service was friendly and fast. I will definitely return
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SAS wrote a review Mar 2022
Escondido, California5 contributions1 helpful vote
Excellent customer service and typical accommodations. Not recommended for travelers who expect a refrigerator and microwave in their room. For those looking for a well-appointed onsite gym, this hotel delivers.
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Date of stay: March 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Arsen A wrote a review Jan 2022
Moscow, Russia1 contribution1 helpful vote
Its either this hotel or Expedia, are not able to execute very simple transaction. They just don’t care about your issue. I have asked to change my booking and exclude breakfasts, first they sent me to Expedia and then stoped responding. 🚫🚫🚫🚫🚫
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded 14 Jan 2022
Good evening I sincerely apologize about the experience you had with us during your visit, I deeply regret the lack of service and professionalism the 3rd party provided. We hope to see you again in the near future so we can provide a much more enjoyable experience. If you have anymore questions comments or concerns don't hesitate we always appreciate feed back as it allows us to improve in areas!
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ramsgirl2021 wrote a review Dec 2021
Bakersfield, California1 contribution1 helpful vote
Tub was dingy the light over it flashed and would turn off . Bathroom sink leaked water on bottom . No trash bags in the garbage cans . Take. Pillows the ones provided are old and uncomfortable. Carpet is dirty . This by far is the dirtiest hotel by Hilton we’ve stayed at
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Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded 14 Jan 2022
We sincerely apologize about the experience you had with us during your stay, I sincerely apologize and truly regret the quality of your room. Please allow us to be at your service if there is anything we can do for you. Thank you again for your time and patience and we look forward to be at your service.
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Yinhe C wrote a review Nov 2021
2 contributions1 helpful vote
Only unexpected is there is no housekeeping in the 3 nights we stayed and we have to call to get towels, coffee and shampoo. Other than that the bed is comfy, location is great, overall hotel looks nice.
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Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded 14 Jan 2022
Thank you for your feedback we truly appreciate you taking the time to write us!! We thank you as well for making Double tree Commerce your home away from home! we look forward to welcoming you back in the near future!!!
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brendalilian0824 wrote a review Nov 2021
1 contribution
I had noise complaints reported two nights and the issue was not resolved so I could not rest at all through the night. The bathroom vent was dirty and there was no air ventilator in the bathroom. Other than that, all average
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Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded 14 Jan 2022
I Just wanted to apologize first and foremost for this we always strive to keep our property clean for our guests and I understand how this can look bad and give a horrible impression. We hope to see you again in the near future so we can provide a much more enjoyable experience. If you have anymore questions comments or concerns don't hesitate we always appreciate feed back as it allows us to improve in areas!
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alissagray2021 wrote a review Nov 2021
Stockton, California1 contribution1 helpful vote
This is the 5th time I’ve stayed in the last few years. No room service in 4 days of being there. Beds were hard as a rock. Room walls so thin I could hear everything of my neighbors. I don’t care if we’re in a pandemic. It seems that is a easy excuse for let’s charge the same but do the absolute least. Basically a bed and somewhat safe place to sleep at night.
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Date of stay: November 2021
Value
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded 14 Jan 2022
We sincerely apologize about the experience you had with us during your stay, I sincerely apologize and truly regret the quality of your room. Items are limited in LA county Due to the pandemic for our guidelines. Thank you again for your time and patience and we look forward to be at your service.
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PRICE RANGE
$167 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree commerce, commerce doubletree
LOCATION
United StatesCaliforniaCommerce
NUMBER OF ROOMS
201
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Frequently Asked Questions about DoubleTree by Hilton Hotel Los Angeles - Commerce
Which popular attractions are close to DoubleTree by Hilton Hotel Los Angeles - Commerce?
Nearby attractions include Citadel Outlets (0.4 km) and Commerce Casino (0.7 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Los Angeles - Commerce?
Conveniently located restaurants include Ruby's Diner, Steven's Steak & Seafood House, and TerraNova Bar & Restaurant.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is DoubleTree by Hilton Hotel Los Angeles - Commerce located near the city centre?
Yes, it is 0.5 km away from the centre of Commerce.
Are any cleaning services offered at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Los Angeles - Commerce offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Los Angeles - Commerce?
The staff speaks multiple languages, including English and Spanish.