We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Los Angeles - Commerce Casino

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Los Angeles - Commerce Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

225 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Los Angeles - Commerce Casino
See the most recent reviews
Showing 186: English reviews
Los Angeles, California
Reviewed 4 January 2016 via mobile

I love this hotel the rooms are always very clean. If you like to gamble this is a great place for you to stay. This hotel has the outlets just a block away. Commerce casino is just down stairs. The staff is great. They have late checkouts, up to 2 pm sometimes.

 Report
Helpful?
Thank ada926
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Ada; Thank you for your recent review on TripAdvisor. We appreciate the positive feed back as we strive on maintaining our great customer service. We look forward your next stay with us.

Greendale, Wisconsin
Reviewed 2 January 2016 via mobile

Stayed as part of a package for New Year's. The casino was packed and offered few games. We went to the bar on New Years's Eve, and had the worst service- in fact, we left after 20 minutes of waiting for someone to recognize that we were at the table. The room was good, and the hotel staff s good,...

 Report
Helpful?
1Thank Jeremy R
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Jeremy; Thank you for your recent TripAdvisor review. We apologize for the bad experience you had as we strive daily to improve our customer service to ensure a great experience for all guests. We hope you give a second chance to make your next stay nothing but a wonderful one.

Reviewed 30 December 2015 via mobile

I had the privilege of staying at your lovely hotel the day after Christmas. Our King room had plenty of space and the comfort of your bed will rock you to sleep. Our room and bathroom were sparkling clean! Our check in & out process was quick, easy and pleasant. My family and I ate at the Bistro 123 for...

 Report
Helpful?
Thank Kimberly P
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Kimberly; Thank you for your recent review on TripAdvisor. We are glad you had pleasant stay and a great experience while staying with us. We look forward your next visit.

las vegas, nevada
Reviewed 10 December 2015 via mobile

We stayed overnight at this hotel. The rooms were spacious and clean. The lobby is fantastic! It is very modern and inviting. There is wifi in the lobby, a bar, a restaurant and good music. It is right next to the airport. There is a shuttle service to and from the airport that is free, however, if you have your...

 Report
Helpful?
Thank Stacythewitch
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Stacy; Thank you for submitting your recent review on TripAdvisor. We appreciate your positive feedback and hope to see you back soon!

Hull
Reviewed 20 November 2015

Stayed here for 2 nights because my travel company booked it for us, if your planning on doing any sightseeing and you dont have a car then forget it, its to far away from anywhere, you can only book a shuttle from this hotel as long as your not going further than 10 miles, so a shuttle back to LAX...

 Report
Helpful?
Thank HullCarl
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear HullCarl; Thank you for submitting your recent feed back on TripAdvisor. We appreciate the feed back from our guests as we strive to improve our levels of guest satisfaction.

Orlando, Florida
Reviewed 10 November 2015

Very pleasant stay. The rooms are very clean and decorated nicely. Very convenient executive lounge and business center. Helpful and friendly staff. The only con is probably the parking situation, the self parking is quite far from the hotel. Otherwise, highly recommended

 Report
Helpful?
Thank paula p
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Paula p; Thank you taking the time to rate us on TripAdvisor. Your feed back is well appreciated and will make sure it's shared with the hotel staff. We hope to see you back again soon!

Tijuana, Mexico
Reviewed 5 November 2015

The hotel has big and nice rooms, but for what they charge at night they could do much better. The restaurant has good food, their spa is way over priced and they are stingy with the complementary coffee/tea. For the area that the hotel is in the amenities are fine, but they need for their pricing to reflect the area...

 Report
Helpful?
Thank Jaime P
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Jaime P; I want to thank you for submitting your recent review on TripAdvisor. We are glad to hear that you enjoy our hotel and facilities. As we strive to improve service every day, I will bring up the mentioned issues to the Spa management team. We hope to see you back soon!

Melbourne, Australia
Reviewed 4 November 2015 via mobile

I booked and paid for this hotel because on the website they offer a late checkout. When I checked in I was advise the latest they could offer was 2.00pm which was unacceptable when I had an 11.00pm flight from LA to Australia. I asked for a later checkout - No I asked if there's was a shower I could...

 Report
Helpful?
Thank Wags1963
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Wags1963; Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I want to apologize for not being able to extend our late check out time after 2pm but this was due to high occupancy in our...

Legnano, Italy
Reviewed 28 October 2015 via mobile

Too much expensive for what they usually offer. Rooms big And cleaned very well,but whatever you want out of your reservation are many $$$ you have to pay. Staff were kindly and always ready to bring help. Aniway, too much stars for the service.

 Report
Helpful?
Thank Roberto C
Giovanni M, Front Office Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Roberto C; We want to thank you for taking the time to rate us on trip advisor. We hope to see you back again!

Palmdale, California
Reviewed 12 October 2015

Wow, what a change for the worst!!! No in-room dining menu! Some excuse that menus are on order. Room Services does not know what they can serve!!! The ninth floor lounge is a joke. Two women were saying the chicken wings were so spicy they burned their mouth---why not make them plain with dipping sauce like any normal multi-serve Clientele???...

 Report
Helpful?
Thank Daleisher
Giovanni M, Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Daleisher; As the Food and Beverage Director of the Crowne Plaza . I wanted to respond to your concern personally. I want to extend to you my sincerest apology for your inconvenience during your recent visit to the Club Lounge. I understand you felt your service was entirely inadequate. I would like you to know, providing outstanding customer service...

119 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (64)
Viewed
Bathroom (8)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (20)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (2)
Viewed
2:51
Videos (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (25)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Commerce
The Bicycle Hotel & Casino
#1 of 3 in Bell Gardens
17 reviews
Show Prices
Show Prices
Show Prices
Westside
Crowne Plaza Los Angeles International Airport Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more   less 

Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Address: 6121 East Telegraph Road, Commerce, CA 90040
Region: United States > California > Commerce
Price Range: ₹ 10,567 - ₹ 16,077 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Los Angeles - Commerce Casino 4*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Hotels.com, Priceline, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Los Angeles - Commerce Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Commerce
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles - Commerce Casino staff and other travellers.
2 questions
Ask a question
over a year ago

See all questions (2)

Questions? Get answers from Crowne Plaza Los Angeles - Commerce Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High away from the elevator and facing away from the freeway”
Swaggger007, 9 Feb 2017 | Read review
“Front desk will advise.”
P0niA, 14 Nov 2016 | Read review
“ask for higher floor rooms, will avoid noise from the casino going crowd!”
FazzyT, 28 Oct 2016 | Read review
“Upper Floors are best”
L8178CRwilliams, 15 Aug 2016 | Read review
“High floors offer a great view”
annabJ8222TL, 30 Jul 2016 | Read review
5 of 5