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    Pacific Palms Resort

    1 Industry Hills Pkwy, City of Industry, CA 91744-5160
    Hotel website
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    1/10/2017 2/10/2017
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    US$ 161US$ 259
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    Traveller (80)
    Room & Suite (47)
    Dining (13)
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    Overview
    • Excellent26%
    • Very good35%
    • Average20%
    • Poor8%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Pacific Palms Resort
    Special Price: 20% off room rate
    Hotel packages
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    Hilton Anaheim
    4,357 reviews
    #47 of 118 hotels in Anaheim
     
    Anaheim Marriott
    2,044 reviews
    #29 of 118 hotels in Anaheim
     
    SpringHill Suites at Anaheim Resort/Convention Center
    363 reviews
    #23 of 118 hotels in Anaheim
     
    Extended Stay America - Los Angeles - La Mirada
    129 reviews
    #2 of 3 hotels in La Mirada
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Reviews (317)
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    1 - 5 of 297 reviews

    Reviewed yesterday

    Our company (top 100 mortgage banker company in America) has been utilizing Pacific Palms Resort and Convention Center in City of Industry for our annual 2-day corporate event since 2006. Every year the staff surpasses our expectations and always provides our company with excellent service...More

    Thank delre2017
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded today

    Thank you so much for your business and kind feedback!

    Reviewed 1 week ago

    We booked through expedia and got a great deal, found out later that they will price match by callng their front desk- I reccommend that! The bell staff was friendly and efficient. This place is huge, got lost a few times. I think he was...More

    Thank Danielle A
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

    Thank you for your kind feedback and we will certainly share you praise with Jon as well.

    Reviewed 2 weeks ago via mobile

    The rooms are decent nothing extravagant. Towels are old and rough. They are pet friendly. The air conditioner is loud; like a car engine running all night. The thermostat doesn't regulate properly. The property is well maintained and a beautiful view.

    Thank Fannie W
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

    Thank you for staying with us and sorry on your frustration. We actually are in the process of a project to reduce a/c noise and improve control.

    Reviewed 4 weeks ago via mobile

    Got in late and went to bed. I woke up during the night and felt something at my feet. It ended up being an Apple IPad. So you would think if the sheets were changed then it should of been found. My wife and I...More

    Thank charles h
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 4 weeks ago

    So sorry and Thank you for letting us know...that is quite shocking and we will immediately check into it further. What you described should never happen.

    Reviewed 14 August 2017 via mobile

    We really enjoyed our stay here. Nice rooms, very friendly staff and room servu e food was fantastic. Only bummer is i booked because of the spa, but it was closed during my stay, reopening the day after i left. Tbey are pet friendly, but...More

    Thank DAWNC1
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 15 August 2017

    Thanks for your kind feedback...so sorry on the rare coincidence with the spa closed...that almost never happens.

    Hilton Anaheim
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    Extended Stay America - Los Angeles - La Mirada
    129 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Outdoor pool
    • Heated pool
    Details
    • Price range
    • US$ 163 - US$ 257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 292
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Orbitz, Booking.com, Ctrip TA, Cheap Tickets, Priceline, Cancelon, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Pacific Palms Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • City of Industry
    • Also Known As
    • Pacific Palms Hotel City Of Industry ,
    • Pacific Palms City Of Industry
    Add Photo Photos
    Traveller (80)
    Room & Suite (47)
    Dining (13)
    Pool & Beach (9)
    Hotel & Grounds (51)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    2momstravel
    12 April 2017|
    AnswerShow all 4 answers
    Response from Mark P | Property representative |
    Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
    0
    Votes
    Rottman
    24 September 2016|
    AnswerShow all 5 answers
    Response from Ayresfam | Reviewed this property |
    In my honest opinion I wouldn't leave my kids with anyone on their staff.
    0
    Votes
    Room Tips
    "Pacific Palms Resort and Convention Center sits on a world class golf course. Any room offers wonderful..."
    Read review
    "Ask for a room overlooking the pool. We looked at the top of the lobby and the helipad and I have to say it..."
    Read review
    "Ask for mountain view!!!"
    Read review
    "I have stayed on both sides of the hotel, either the golf view or the city view is nice. I have had a view..."
    Read review
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