Got in late and went to bed. I woke up during the night and felt something at my feet. It ended up being an Apple IPad. So you would think if the sheets were changed then it should of been found. My wife and I...More
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We really enjoyed our stay here. Nice rooms, very friendly staff and room servu e food was fantastic. Only bummer is i booked because of the spa, but it was closed during my stay, reopening the day after i left. Tbey are pet friendly, but...More
Thanks for your kind feedback...so sorry on the rare coincidence with the spa closed...that almost never happens.
Since its not too far from me why not become a member at the golf course. The course is beautiful but HUUUUUGE !!! So get the earliest tee time and take a couple extra balls for Mulligans. Hahaha. Oh yeah out of courtesy if you're...More
Thanks for the feedback and compliments!
This place really surprised me. It's high up on the hill above City of Industry and West Covina. The hotel is nice, but not over the top. The rooms are very spacious and comfortable. The grounds are huge with two golf courses, pool and driving...More
Thank you for staying with us Dawn and for your kind feedback. We are actually working on the audio aspect of the plumbing this year.
I just completed a two day stay at the Pacific Palms "resort". This is the fifth stay at the hotel over the past decade and it certainly shows a downward spiral from the first time. First, the good: great golf course, well-maintained and a decent...More
I understand you have spoken with 2our of our sr. leaders now. Thank you for the time to help keep working on getting better with our processes, etc.
"Ask for a room overlooking the pool. We looked at the top of the lobby and the helipad and I have to say it..."
"I have stayed on both sides of the hotel, either the golf view or the city view is nice. I have had a view..."