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Best Western Chula Vista/Otay Valley Hotel

259 reviews
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Traveller (16)
Room & Suite (9)
Overview
  • Excellent27%
  • Very good37%
  • Average17%
  • Poor11%
  • Terrible8%
Travellers talk about
“circle k”(8 reviews)
“chilaquiles”(4 reviews)
“closest hotel”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Chula Vista/Otay Valley Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (259)Write a Review
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All reviewscircle kchilaquilesclosest hotelgas stationsmoking roomstay there againfreeway noiseclean roompool and hot tubwafflesfelt safemexican bordersan diegothe breakfast arearight next doorminute drivestayed nights
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1 - 5 of 237 reviews
Reviewed 3 weeks ago

Only stay here if you need easy access to the freeway. Also ask for a room on the side that faces away from the freeway. Very noisy if you are on the side closest to the freeway. The front desk offered a different room because...More

Review collected in partnership with Best Western
Thank cindy6304BU
Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 3 weeks ago

Dear Cindy, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We apologize for not having rooms on the other side of the freeway and...More

Hotel's Favourite
Reviewed 13 January 2018

We have stayed at this property several times. We find it very pleasant and efficient. The staff is friendly and helpful, the rooms are clean and spacious and the breakfast is good.Despite being close to the freeway, it's quiet. It's an excellent place to stay...More

Thank oveja
Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 15 January 2018

Dear Guest, We are delighted to read your comments. Every staff member at Best Western Chula Vista/ Otay Valley Hotel Thanks you for staying here. We hope to see you soon. Regards, Victor M. Carrera General Manager

Reviewed 4 January 2018

Daniel at check in was very helpful and accommodating. He exceeded my expectations to try and accommodate our mistakes during making our reservations. He gave us room 312... very quiet, closer to the elevator and comfy beds. We will stay here again and recommend to...More

Review collected in partnership with Best Western
Thank EMWahine
Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 11 January 2018

Dear Guest, We are glad you enjoyed your stay with us. We like our beds and keep them crisp and clean. Thank you for your comments we hope you visit us again when passing by, or to just come and enjoy the weather in beautiful...More

Reviewed 3 January 2018

This is, apparently, a hidden gem as an affordable and comfortable place to stay in the San Diego area. The hotel staff were, without exception, pleasant and helpful. The hotel, although an older building, is very well maintained with clean rooms and an outstanding breakfast....More

Review collected in partnership with Best Western
Thank SeaDog201
Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 11 January 2018

Dear Guest, Thank you for your rating. We are happy to learn your stay was pleasant. Our staff will be delighted to learn that they have made another guest happy and hopefully a return customer. I have to say our breakfast crew has been doing...More

Reviewed 22 December 2017

We stayed here because it was close to a friends house. We should have stayed else where. We stayed here one night and the next night at a best Western in Palm Springs. The difference was night and day though the price was similar. The...More

Review collected in partnership with Best Western
Thank Josefina B
Response from Bestwestern8555, Front Office Manager at Best Western Chula Vista/Otay Valley HotelResponded 23 December 2017

Dear Guest, We are very disheartened by your impressions of our hotel and truly apologize for the inconveniences you experienced during your stay. We are currently going through various soft renovations— from new AC units in Guest rooms to new décor. I was disappointed to...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$ 89 - US$ 144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 89 - US$ 144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (16)
Room & Suite (9)
Questions & Answers
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Adriana C
26 September 2016|
Answer
Response from JBA_2001 | Reviewed this property |
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12
Room Tips
"Rooms on the west side are probably quieter."
Read review
"Try to get a room on the backside (south) to avoid road noise."
Read review
"Not facing fwy."
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"Avoid room 138, the smoking room. Second floor rooms are more quiet."
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