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BEST WESTERN Heritage Inn - Chico

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303 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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Gridley, California
Reviewed 3 days ago NEW

Don't let the outside apperence fool you, like it did me, at first! The room was amazing and provided the best comfort! I was very impressed with the inside of the hotel and rooms! The bed was comfy and the room was very clean.

Review collected in partnership with Best Western
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Helpful?
Thank white465
Glyndon, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 26 July 2016

I'd stayed at a more expensive hotel in the Chico in the past, but booked this Best Western on the basis of good reviews. The most notable thing I first noticed was the cleanliness of the room. It smelled fresh, the beds were beautifully made, and everything was spotless. The large t.v. was a plus, as was the microwave and...

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1Thank nick1941
About Hotel's Favourite Review
Cheryl W, Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Thank you for this charming review. When guests are searching for a hotel, there are no other words that can be stated more directly than "I cannot think of a single negative thing to say"! Our entire staff here at the Best Western Chico location try, without fail, to bestow upon each and every guest a positive and memorable experience,...

Sacramento, California
Reviewed 1 week ago

I have to say based on previous reviews I was nervous walking in to this place. The only reason I booked here is because family members were also staying. With that said, our stay wasn’t horrible. But yes they are remodeling and we had a newer room on the lower level. My family members did as well. Overall, the rooms...

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Helpful?
Thank papasandnic
Eureka
Reviewed 1 week ago via mobile

This hotel was just fine. I think it will be great once they finish the renovations. Nate was fantastic upon check in, he helped my son get hot water for his tea, was very helpful when my printed coupon card from my email was missing some info, we felt very welcomed! The rooms are clean, neat, and tidy. The breakfast...

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Helpful?
Thank makjms
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear makjms, Thank you for your review of your recent stay at the Best Western Heritage Inn Chico. I am very pleased to hear that Nate went above and beyond for you and your son during your stay here. We work really hard to ensure that every guest has an enjoyable stay. I am also happy to hear that you...

Tuscaloosa, Alabama
Reviewed 2 weeks ago

Stayed here for Christmas holidays to visit. Surprised to see how run down this place is. It offered breakfast but we passed on this as it smelled bad in the dinning room. Decided to eat out. Also surprised to find out that they have no exercise room. They will give you a voucher for a really nice place across town....

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Helpful?
Thank Brian D
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Brian, Thank you for your recent review of the Best Western Heritage Inn Chico. On behalf of the entire team we are sorry we did not meet your expectations. With our remodel we are getting a brand new breakfast room as well as a fitness room. We are anticipating completion end of April. I really hope you will give...

Delta, Canada
Reviewed 2 weeks ago

This hotel was terrible! Location to downtown was great. We pulled up at dusk and the place looked pretty clean on the outside. The lobby was OK. When we had moved into the room it all fell apart. It had been a smokers room at some point and they have tried to cover up the smell with some kind of...

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Thank Sandy C
Nevada City, California
Reviewed 2 weeks ago

On going construction a total bummer. Floor closed, lobby unavailable, noisy convention of teen age girls staying at same facility. Very noisy and no response to complaint at 1230 AM. I paid prime rate and received no sleep, poor breakfast and no offer for any compensation. No mention of construction or convention made at booking or check-in: look elsewhere.

Review collected in partnership with Best Western
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Thank I4319OOjohnh
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Valued Guest, Thank you for your recent review of the Best Western Heritage Inn Chico. On behalf of myself and my entire team I am sorry we did not meet your expectations. I have used your feedback to coach my team on how to better handle noise complaints in the late hours. The construction is close to being completed,...

Reviewed 3 weeks ago via mobile

Looks freshly polished, but I was disappointed to find my "new" room had an ancient and archaic room heater/cooler with only high and low controls. No room safe. On the plus side the room had a drinks sink, a mini fridge, and a microwave.

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Helpful?
Thank Carol B
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Carol, Thank you for your review of your recent stay at the Best Western Heritage Inn Chico. I am very happy to hear that you liked our mini fridge, microwave and wet bar sink that is in all of our King rooms. With the remodel new heater/air conditioning units are still to come. They have already been installed on...

Biggs, California
Reviewed 20 February 2017

Was very pleased with the size and comfort of this room. Everyone was very pleasant. We did not think however, that the breakfast was as good as it could be. Not set up on time and just all over the place. Awkward!

Review collected in partnership with Best Western
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Thank Steven M
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Valued Guest, Thank you for your review of the Best Western Heritage Inn Chico. I am very pleased to hear that the staff was pleasant and that the room met your needs. We work hard to make sure that every guest has a great stay. I am sorry to hear that breakfast did not meet your expectations. With our...

San Diego, United States
Reviewed 23 January 2017

I stay here every time I come to Chico to visit my child who attends Chico State. It is centrally located, quiet, clean and comfortable. I have always arrived late after a long drive and late check in is quick and easy. The breakfast is basic and good.

Review collected in partnership with Best Western
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Thank Q5374TAangelar
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Q5374Tangelar, Thank you so much for your kind words. The staff here at the Best Western Heritage Inn Chico work very hard to make sure that every guest has an awesome experience every time they are here. I will be sure to pass your words along. Thank you again for staying with us while in the Chico area. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel. Situated in northern California's Sacramento Valley, the BEST WESTERN Heritage Inn - Chico is in the middle of it all. Less than five miles from major local attractions, including historic downtown Chico, the Silver Dollar Speedway and Bidwell Park, and close to excellent golf courses and a pair of shopping centers offering a slew of shopping and dining options, tourists and business travelers alike will have no shortage of nearby sites to explore. Just a short drive further, guests can enjoy the famed Sonoma Wine Region, the Honey Run Covered Bridge, and peaceful Lake Oroville. ... more   less 

Additional Information about BEST WESTERN Heritage Inn - Chico

Address: 25 Heritage Lane, Chico, CA 95926
Region: United States > California > Chico
Price Range: ₹ 6,152 - ₹ 10,537 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn - Chico 2.5*
Number of rooms: 99
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Also Known As:
Best Western Heritage Hotel Chico
Best Western Chico
Chico Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn - Chico staff and other travellers.
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Questions? Get answers from BEST WESTERN Heritage Inn - Chico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need quite? get a room away from Cohasset Road or on the west side of the building.”
 of 5 bubbles BrianD139, 14 Mar 2017 | Read review
“All rooms are accessed via the main lobby.”
 of 5 bubbles Srprotect, 10 Dec 2016 | Read review
“Select a room at another hotel.”
 of 5 bubbles ronwao, 14 Nov 2016 | Read review
“Ask for an upgrade and they just ask what floor you'd like.”
 of 5 bubbles P3514CKjoshm, 27 Sep 2016 | Read review
“It is near a busy road but we were on the front side and weren't bothered by an road noise.”
 of 5 bubbles JanetF218, 16 Mar 2016 | Read review
5 of 5