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Sheraton Cerritos Hotel at Towne Center

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Sheraton Cerritos Hotel at Towne Center
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300 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Cerritos Hotel at Towne Center
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Showing 287: English reviews
San Luis Obispo, California
Reviewed 13 May 2014

I booked a room for a basketball tournament in the area online using the AAA rate. This was the rate description: Aaa Club Lounge Automobile Association (auto Club, Caa And Arc Europe) Members Are Eligible To Receive A Discounted Rate On Sheraton Club Rooms And Lounge, Including Complimentary Breakfast For Two, All Day Snacks, Afternoon Appetizers And Wi-fi. Proof Of...

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Helpful?
Thank 3kids2kauai
Los Angeles, California
Reviewed 9 May 2014

This is my (slightly modified) review from another well known review website: Pros: -Bfast is pretty decent. They say it's $17 a person but guests get it for free. I -free parking -free wifi (limited to 3 devices) -$5 "Starbucks" credit for forgoing housekeeping Cons: -my corporate rate was $200 a night. This is definitely not worth 200 a night....

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Thank Angbas81
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Dear Guest, Thank you for taking a moment to post your feedback here. I want to extend my apologies that your recent stay fell below your expectations. Thank you for bringing these issues to our attention. We will be purchasing a scale so we don’t run into this problem again. Also, we will make sure our engineering department is aware...

Reviewed 28 April 2014

Booked a room for my colleague coming for meeting in Cerritos, got an excellent rate for a 2 night stay. Tried to book another room for a second colleague coming in for one night only and the system showed no vacancy. However, when I tried booking two nights it showed availability! Called Sheraton and the agent tried several attempts using...

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Helpful?
Thank Timothy L
Kent G, General Manager at Sheraton Cerritos Hotel at Towne Center, responded to this review

Dear Guest, Thank you for your post and please accept my apology for the difficulty you had during the reservation process. At times the reservation system may require a multiple night stay over high demand dates. This may be why you were able to make the first reservation (for two nights) and not the second reservation (for one night only)....

Encinitas, California, United States
Reviewed 14 April 2014

Used this hotel for the proximity to our Son's university, very pleased. The hotel is beautiful, the rooms well appointed, the beds very comfortable, and the staff wonderful. Our only complaints are that the pillows are useless, the jacuzzi was about 80 degrees (cooler than the pool) and the elevators slow.

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1Thank Marti R
South Pole
Reviewed 13 April 2014

This is the most consistently high quality Sheraton in Southern California. They never disappoint! The restaurant is super convenient and is always easy in/easy out. They also know how to take care of their Starwood elite guests!

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1Thank Viking94708
Mesa, Arizona
Reviewed 13 April 2014

This hotel is a perfect location for visiting Orange County sites and the beaches. We had not stayed a Sheraton property recently, but I always have liked most of those where we had. In 2010, we were at this same property for 3 nights and it needed some work on the rooms and hallways. Lots of wear and tear. After...

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Thank Den2225
Philadelphia, Pennsylvania
Reviewed 19 March 2014

This Sheraton had just a fabulous location, with a mall and restaurants right across the street. Excellent staff, pool area and room. Looking out my window on the top floor, I could just see downtown L.A. and I love skylines! This is a great choice for a hotel in a fantastic area. Easy access to Anaheim or Long Beach. I...

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Thank WillfromPhilly
San Diego, California
Reviewed 2 February 2014

I stayed here for 2 nights on a business trip. Very peaceful and quiet property located in the middle of various business buildings and plazas. There are lots of immediate restaurants, markets, and stores in the neighborhood making this a relatively convenient location. I needed to commute northward to LA everyday. It took me about 30 minutes to get to...

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1Thank halo8
South Pole
Reviewed 13 January 2014

The property itself at the Sheraton Cerritos is lower "4 star", but it's the service that makes them a 5 STAR PROPERTY! I stayed here about 3 years ago and it was great. Well, I am happy to say that lightning strikes twice! I had requested an AM check in, due to my needing to spend some time in front...

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1Thank Viking94708
Fresno, CA
Reviewed 7 January 2014

This Sheraton appears designed primarily for business travelers, but it worked just fine for our family of four. It's in a nice location in Cerritos, with limited shopping/restaurant options just across the street, and not too far from the enormous Los Cerritos Mall. Also like the proximity to the 91 freeway. There's free parking, although it's a bit of a...

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Thank 56waldorf

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Cerritos Hotel in Orange County is near LAX and John Wayne Airport. Hotel guests frequent Knott's Berry Farm¨, Disneyland¨, and Hollywood. We have 12,700 sq ft of indoor/outdoor event space. ... more   less 

Additional Information about Sheraton Cerritos Hotel at Towne Center

Address: 12725 Center Court Drive, Cerritos, CA 90703
Region: United States > California > Cerritos
Price Range: ₹ 9,486 - ₹ 14,468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cerritos Hotel at Towne Center 3.5*
Number of rooms: 203
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Also Known As:
Sheraton Cerritos Hotel At Towne Cerritos
Cerritos Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Cerritos Hotel at Towne Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
 of 5 bubbles sasnks, 4 Oct 2016 | Read review
“Always look at a room before unpacking.”
 of 5 bubbles VideoAdventures, 7 Sep 2016 | Read review
“Our room overlooked the pool, which was good for a family.”
 of 5 bubbles SadEyeJoe, 21 Jul 2016 | Read review
“Rooms on higher floors have better view.”
 of 5 bubbles sanevoice, 11 Jul 2016 | Read review
“As a general rule, the higher the better.”
 of 5 bubbles MingW699, 1 Jul 2016 | Read review
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