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BEST WESTERN Carmel's Town House Lodge

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#14 of 25 Hotels in Carmel
Certificate of Excellence
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BEST WESTERN Carmel's Town House Lodge
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591 Reviews from our TripAdvisor Community

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Showing 473: English reviews
La Mesa
Reviewed 1 week ago

This lodge is near to everywhere! It is a nice place and stay. It is a short distance walk to many places around Carmel. The staff is friendly and very helpful. The breakfast area needs a bigger space because too many people cram into a small room.

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Helpful?
Thank Vadja K
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for taking the time out of your schedule to complete the Survey on Trip Advisor and sharing your experience at Best Western Carmel's Townhouse lodge. We are delighted to hear that you had a wonderful stay with us! and giving us a 4 Star review It is a pleasure to know when guests finds a value...

Sliema, Malta
Reviewed 1 week ago

Carmel is a small town to be visit by foot. Lots of restaurants and historic houses,and a nice beach. All at walking distance,and what is precious is the parking that allows you to leave your car safely and walk all around. We stayed a quiet night and had a good sleep. The breakfast was good and friendly,room good size with...

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Helpful?
Thank coquelicotbretagne
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 4 Star rating. I am really glad you enjoyed our parking space as it becomes a challenge in Carmel, friendly services, room sizes and location. We appreciate the 4 Star review and I'm thrilled that your Carmel's Townhouse experience...

Reviewed 2 November 2016 via mobile

Good clean accommodation with a car park, Wifi, average breakfast in a quiet part of town within easy walking distance of the main shopping areas and restaurants. Helpful staff at check-in who allowed early access to the room.

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Helpful?
Thank Tom O
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Tom, Thank you for taking the time out of your schedule to complete a review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your...

Brighton, United Kingdom
Reviewed 28 October 2016

Excellent hotel in great location with really helpful staff. The lady at reception (who always seemed to be on duty!) was extremely helpful and friendly and nothing was too much trouble - thank you for all your help in making our stay so memorable. The rooms were spacious, very clean and very comfortable and when we decided to stay an...

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Helpful?
Thank Sooky65
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for staying with us and thank you very much for the five star review. We appreciate your wonderful comments about Shammi and the rest of the team and I'm so happy to hear that your Best Western Carmel's Townhouse Lodge experience was absolutely fabulous. We look forward to the luxury of serving you again when your travels return...

Cobham, United Kingdom
Reviewed 27 October 2016

dependable and comfortable Best Westons all the way from San Francisco to LA, along the West Coast HighwaY--we have enjoyed our visit to USA, A pity you cannot provide more likeable candidates for president and that the two ,involved have been so pathetic with regard to policy and concentrated on abuse. Perhaps a better attitude to gun contol/ banning ,...

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Helpful?
Thank cobra0193
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for staying with us and thank you very much for the four star review. We appreciate your wonderful comments about Best Western. Keeping the politics aside, we have to serve you again for your future visit in Carmel. Hopefully by that time political dust should be settled.

Fairfield, United States
Reviewed 25 October 2016

This is our 4th time to stay at this hotel. We love it. It is the perfect location in Carmel. It is in walking distance to the beach and all shopping. We park our car when we arrive and don't use it again until we check out. The staff is very friendly and helpful. The rooms that we have stayed...

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Helpful?
Thank Waymon S
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Waymon, Thank you for staying with us and thank you very much for the four star review. I am really glad that you enjoyed our location. We also appreciate your wonderful comments our staff and I'm so happy to hear that your Best Western Carmel's Townhouse Lodge experience was absolutely fabulous. We look forward to serving you in future...

Moneta, VA
Reviewed 18 October 2016

The size of this little community is reflected in the size of this Best Western. However, the breakfast room was so small and sparse it forced us to eat elsewhere. Very well located next to Monterey for food and 17-mile ocean drive. Ocean lookouts in Carmel outstanding. Neat town with quirkie houses - loved it.

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Helpful?
Thank jawsinva
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 4 Star rating. I am really glad you enjoyed our friendly services and location. We appreciate the 4 Star review and I'm thrilled that your Carmel's Townhouse experience was just fabulous! We hope to have the pleasure of serving...

Derby, United Kingdom
Reviewed 25 September 2016 via mobile

This hotel is centrally located, but our experience of it was quite average. The main reason for this was the noise. We needed to open the windows at night as it was warm and there was no air conditioning. However, in the mornings there were early noisy refuse collections. We were also perhaps unfortunate to be placed next door to...

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Helpful?
Thank henmanfan
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 3 Star review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...

Folsom, California
Reviewed 24 September 2016

Exceeded our expectations for a 2-star. We were in town for a wedding--same weekend as Monterey Jazz Festival. I'm a light sleeper, so room 220 was not the best fir: street noise, parking lot noise,, some sort of constant motor running noise, guests liked to party on sun deck next to our room and/or carry on long conversations on the...

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Helpful?
Thank C L
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest- Thank you for staying with us and for the 4 Star review. Very glad to hear that you enjoyed our breakfast and room decor. We appreciate all of the kind comments and will look forward to your next visit.

Minden, Germany
Reviewed 22 September 2016 via mobile

Large room, very clean, just shower was rather dribling than showering and way to low at only just about five feet high on the wall. Beds comfortable. Rather quiet location. Right in the middle of Carmel. Many Restaurants and Galleries nearby. Complimentary continental breakfast is okay. Friendly staff, good pool.

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Helpful?
Thank JMinden
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest...Thank you for staying with us and for taking the time to post your wonderful comments and giving us a 4 Star rating. I am really glad you enjoyed our large rooms, friendly services and location. We appreciate the 4 Star review and I'm thrilled that your Carmel's Townhouse experience was just fabulous! We hope to have the pleasure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 

Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Region: United States > California > Monterey County > Carmel
Price Range: ₹ 7,356 - ₹ 19,343 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carmel's Town House Lodge 2.5*
Number of rooms: 28
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western
Hotel Style:
#3 Business Hotel in Carmel
#16 Romantic Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Carmel's Town House Lodge staff and other travellers.
4 questions
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Fairhope, Alabama
over a year ago
Naples, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Carmel's Town House Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light sleepers will want a room far away from street corner. Definitely not room 220!”
 of 5 bubbles CL658, 24 Sep 2016 | Read review
“No elevator and it's quiet, so you may prefer ground floor”
 of 5 bubbles H9412VIsteves, 11 Aug 2016 | Read review
“We like second floor to avoid walkers above us. All rooms face central parking.”
 of 5 bubbles Kathy984, 31 Mar 2016 | Read review
“Maybe second level and probably making the reservation by phone.”
 of 5 bubbles 555lucd, 21 Mar 2016 | Read review
“we noticed that the rooms on the 2nd floor near the sunroom do not have a window out to the ocean. we recommend rooms 212, 210 and 214.”
 of 5 bubbles kellisima, 27 Nov 2015 | Read review
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