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Sheraton Carlsbad Resort and Spa

Hotels.comUS$ 220*
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#18 of 36 Hotels in Carlsbad
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Carlsbad Resort and Spa
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1,218 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Carlsbad Resort and Spa
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Showing 1,188: English reviews
Southern California
Reviewed 2 June 2013

I bid on a 4-star hotel on Priceline for $100 and I was very satisfied. I gave it 5 stars for the extra and unexpected niceties that made our stay very comfortable and truly pleasant. The subtle differences made a huge impact. 1. Exceptional customer service. Reminded me of "Southern hospitality." Even my 10-year old son mentioned, "I love this...

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Helpful?
Thank Norie
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

LOVE THE REVIEW! “Less Expensive but Great Alternative to Legoland Hotel.” We are so glad that you and family had a great stay. It sounds like your son is our next travel writer. We wish you a great summer and hope to have back to enjoy the Resort again, Warm Regards, Megan Conner Hotel Manager

Los Angeles, California
Reviewed 31 May 2013

We had a very nice trip to this hotel in March 2013. The hotel staff were welcoming; the property still seems very new, attractive, well maintained. Nice food and sundry shop amenities on the property. Close to attractions, restaurants, etc. The only complaint I had--and it was a big one--was the temperature of the pool. I called in advance to...

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Helpful?
Thank wildbluewanderer
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to share your experience at the hotel. We do keep our pool heated unfortunately we found out too late that there was a problem with the heater in the pool that weekend. We have changed the way the temperature is monitored at the pool and we hope to refrain from having this issue happen...

LA
Reviewed 28 May 2013

Stayed here with my family over the memorial day holiday, amazing stay. First the location, very close to LEGOLAND and the Carlsbad outlet mall. About 3 miles from beach, great food and restaurants close by. Now the property, very clean, spacious and bright. The rooms are big and clean, close to 500 sq. ft. The biggest thing specially for me...

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Helpful?
Thank kkamalx
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thanking you for the AMAZING 5 Star review. I am so glad that you got to experience all that the resort had to offer. We run movies every Saturday in the summer just in case you want to make another getaway. Cheers, Megan Conner Hotel Manager

Los Angeles
Reviewed 28 May 2013

They have a large pool area for the kids. Rooms ok - small flatscreen - sad bathrooms. Breakfast at 20/20 was just ok. Major reason for staying here is the back entrance to Legoland which makes life easy - you can go in the morning then come back to the hotel midday and use the pool - then return to...

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Helpful?
1Thank EricLosAngeles
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to review our hotel. We hope that we have an Opportunity for you to come back and wow you. If you have a free moment I would love to receive additional information on how we could have made your stay 5 Stars. Sincerely, Megan Conner Hotel Manager

Singapore
Reviewed 27 May 2013

This is a very nice hotel - well maintained, clean and comfortable. The one thing that truly stood out were the staff of the hotel. From the front desk staff to the bell hops to the housekeeping staff. Everyone was very friendly and willing to help. Of special mention is Shelli, who made us feel right at home when we...

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Helpful?
Thank SW_Singapore
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the 5 STAR REVIEW and recognizing the staff. We have a wall that we share all of our reviews on. A special shout out to Shelli and Natasha, both ladies are amazing and we are glad they are on the Sheraton team. We look forward to your next visit. Warm Regards, Megan Conner Hotel Manager

Costa Mesa, California, United States
Reviewed 26 May 2013

Resort is very nice. Check in was very nice. They recognized that I was a Starwood member. Staff was very helpful. The pool area was beautiful, nicely heated, very clean and stocked with lots of towels for nice swim. The rooms were very nice. Luxury linens and very comfortable. Hotel is close to Legoland. We had a private entrance to...

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Helpful?
Thank Amanda D
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to share your experience and thank you for being a loyal Starwood member. We hope that your travels will bring you back soon. Have a great summer! All the Best Megan Conner Hotel Manager

Singapore, Singapore
Reviewed 24 May 2013

The hotel is beautiful and the bedsheets were soft and luxurious. Everything is very professional and well maintained. However I do feel that the reception needs to be a little more friendly. The were kind and all,but somehow lacked the warmth and passion. However the bellhop were friendly and helpful. They tried to assist us in any possible ways. All...

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Helpful?
Thank Smurf077
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to review the Sheraton Carlsbad. We are please to here that you had a great stay and enjoyed all the amenities. I have shared your comments with our team and we will continue to strive to be the best. Thank you again for you feedback. Warm Regards, Megan Conner Hotel Manager

Huntington Beach, California
Reviewed 24 May 2013

The hotel is within walking distance to LEGOLAND (discount tickets available at the concierge) and has a private entrance into the park. Guest self-parking is free. Complimentary shuttle within 5 mile radius. Free fitness center. Room was large and there was no perfume or cleaning odors. Very small balcony. Basic amenities, complimentary shampoo, conditioner, and lotion. No makeup mirror. No...

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Helpful?
Thank Amanda V
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for talking the time to share your experience with our followers. I am please to here that you and the family found the hotel comfortable. As we kick off the summer don’t forget we begin our Dive in Movies at the Pool Memorial weekend. We hope to have you and the family back for a week. Sincerely, Megan...

McDonough, Georgia
Reviewed 21 May 2013

We just returned from a 5-night stay here, where we had a wonderful experience. The staff were friendly, attentive, knowledgeable about the area, helpful, and polite. The rooms were clean and well-appointed. The pool area is beautiful, with a nice amount of seating, ample towels, and a Jacuzzi. There are also other things to do at the pool, such as...

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Helpful?
Thank Susan D
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the 5 STAR review! It looks like you and the family had a wonderful vacation. Thank you for choosing us and taking the time to share with us. I am delighted to hear that our staff took great care of you. We look forward to the next visit. Cheer, Megan Conner Hotel Manager

Glasgow, United Kingdom
Reviewed 20 May 2013

I love this hotel. Its big though! The staff are friendly, always smiling and happy to help. Check In is easy, Checkout is automatic with a copy of your bill emailed to you - a quick check and you just drive away leaving your key in your room! Rooms are large, airy, have good facilities. Bathroom the same - and...

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Helpful?
1Thank Steadmang
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the 5 STAR REVIEW and for taking the time to point our friendly staff. These reviews mean all to our team. We strive to be the best and will continue to be a leader in the industry. We are pleased that you continue to choose the Sheraton Carlsbad as your place to stay while in Carlsbad. We...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Region: United States > California > Carlsbad
Price Range: ₹ 13,275 - ₹ 22,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#5 Business Hotel in Carlsbad
#5 Spa Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Carlsbad Resort and Spa staff and other travellers.
16 questions
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Portland, Oregon
over a year ago
San Rafael, California
over a year ago
USA

See all questions (16)

Questions? Get answers from Sheraton Carlsbad Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They will not accommodate any requests, so its pointless”
AlyonaS_12, 25 Apr 2017 | Read review
“Coastal View Rooms (bldg nearest lobby) have best view of 4th of July fireworks and hotel grounds.”
iryns2015, 22 Apr 2017 | Read review
“ask for ocean view”
  • patio off the 1st floor
Kelsdog, 19 Apr 2017 | Read review
“Oceanside, may be just a glance at the ocean not a full view. Back side is Valley view”
GreshamJim, 12 Mar 2017 | Read review
“Facing pool”
ted40, 29 Nov 2016 | Read review
5 of 5
Hotels.com
US$ 220* /night
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TripAdvisorUS$ 218
HotelQuicklyUS$ 282
TravelocityUS$ 220
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Prices are for 1 room, 2 adults
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