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Quality Inn and Suites Capitola By the Sea

Traveller (18)
Room & Suite (24)
Pool & Beach (6)

About

Location
Cleanliness
Service
Value
Nestled between the endless beaches of Capitola, CA and the lush Santa Cruz Mountains, the Quality Inn(R) & Suites Capitola By the Sea is surrounded by famous wineries, golf courses and state parks. This Capitola, CA hotel is only minutes away from popular attractions like Pleasure Point, Seacliff State Beach, Capitola Village, Wharf and Beach, Mystery Spot and Monterey Bay Aquarium.
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
42Restaurantswithin 1 km
3Attractionswithin 1 km
130Reviews
49Photos
1Q+A
27Room tips
Traveller rating
  • 19
  • 41
  • 40
  • 14
  • 16
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Popular mentions
Low Quality should be the name of this hotel. Old and musty, smelly and uncomfortable. The bathroom was marginally clean. The beds and pillows were OK. The only thing it has going for it is its location, not too noisy and close to a Peets coffee. Other than than and if you need
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Response from qualityinncapitola, Hotel Manager at Quality Inn and Suites Capitola By the Sea
Responded 4 Dec 2018
Hello Guest, Thank you for the stay. We regret the all-around​ mess as per your observations. Guest satisfaction is one of our primary responsibilities and there has been a serious breach. We shall check and take corrective steps to avoid such things in future, Shall appreciate your understanding. Sincerely, Hotel Manager.
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The Quality Inn is up on a hill by itself, thus it is VERY quiet. The facility either is new or simply feels it. It is beautifully maintained. But the biggest kudos go to the staff, who were extremely helpful and friendly. I can't commend them highly enough.
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Response from qualityinncapitola, Hotel Manager at Quality Inn and Suites Capitola By the Sea
Responded 20 Nov 2018
Hello Guest, Greetings from the Quality Inn & Suites Capitola. We are really delighted to see your feedback. For any hotel, cleanliness and dedicated and honest hospitality win the guests hearts. Our hotel staff has just done the right thing but promptly and your appreciation has been shared with​ them. It is our privilege to have guests like you. Sincerely, Hotel Manager.
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Hotel is located near a business park, very close to Hwy 1. (You can hear the freeway noise in your room). Pros: free parking Cons: rooms are dated, pool is very small, breakfast options are small, location of the hotel, size of TV, noise from the hallways.
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Response from qualityinncapitola, Webmaster at Quality Inn and Suites Capitola By the Sea
Responded 3 Aug 2018
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong.Please note that we have noted all your observations seriously and have taken remedial steps to see that things have been fixed. Again, we apologize and look forward to hearing back from you in the near future. Sincerely Hotel Manager
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We recently stayed at the Quality Inn in Capitola. The hotel is older but it looks like they are doing some improvements to update it. The beds were comfortable and our room was clean. My biggest complaint is that the walls are paper thin. We had some neighbors that were very
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Stayed one night on our way through. Nice staff, grounds looked good...but the room was dated. The Tub was fiberglass with permanent stains. The walls were thin enough to join the conversation in the next room. Bed was comfortable.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Bedroom
Not the best view
Patio - good for storing a bike, not much more
TV was terrible - no excuse for this in 2013
shower head
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"ask for one with no other guests nearby"
"Away from the freeway"
"Do not stay here"
"No elevator or jacuzzi"
"Pool side can get noisy with the open and closing of the gate. Second floor has a little cleaner/ nicer rooms."
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PRICE RANGE
US$ 107 - US$ 225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the capitola hotel capitola
LOCATION
United StatesCaliforniaCapitola
NUMBER OF ROOMS
55
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