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About
#6 of 32 hotels in Paro
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The Gangtey Palace is the only palace in Bhutan converted into a hotel. Natural spring water flowing through all pipes of the hotel. Traditional hot stone bath and massage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Non-smoking hotel
Laundry service
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
23Restaurantswithin 1 km
4Attractionswithin 1 km
391Reviews14Q+A100Room tips
Reviews
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+1
We stayed here for 2 nights and had a pleasant stay. The room we had was spacious enough. It was dated but charming. We liked its traditional decoration. The room was kept warm with a space heater. A small heater was also available in the bathroom which was a plus. The water pressure of the shower was good. There was plenty hot water but the water temperature was a bit difficult to adjust. Dogs barking could be heard at night but it was acceptable. The hotel ground was nice. The view of the Rinpung Dzong and Ta Dzong was fantastic. There was an outdoor area where one could enjoy the view across the valley. Unfortunately, it was a bit cold for us to sit outside when we were there. The staff was friendly and helpful. They arranged an early breakfast for us on the day of our hike to the Tiger’s Nest. The food was the usual fare but freshly cooked. Also, ask the staff to show you the small temple on the top floor of the central building which was worth a look.…
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Date of stay: January 2020
Location
Cleanliness
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2 Helpful votes
Helpful
+1
Nice small place if you are in Paro. The service and staff very accommodating. If you are traveling in fall / winter months having a warm water bottle bag as part of your supplies will go a long way .make sure you take your shower early so you have enough water otherwise you may need to wait. PS. Bring your night slippers wth you .
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Date of stay: February 2020Trip type: Travelled with friends
Helpful
We stayed here as a group. It was our first accomodation during a 18-day trip, and the only one in a historic building, so here we got the whole package of typical bhutanese interiors, we otherwise only experienced in homestays: wooden flooring and a labyrinth of steep and somewhat uneven staircases (you have to get used to that anyway, the same goes for temples), small rooms with the typical trefoil window motifs, the room was cozy, and warm enough, thanks to working electrical heaters, and it's great to take a shower looking across the Paro valley, with full view on the Paro dzong. The buffet was standard fare, but the dining room has a spectacular view on the valley, the WiFi is a bit wonky. I agree with another reviewer, the walls are not sound-proof, so I could hear the neighbour's snoring, but I get it, the building is old, and soundproofing the rooms would take away their charm.…
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Date of stay: November 2019
Value
Rooms
Service
1 Helpful vote
Helpful
I selected the Gangtey Palace Hotel in Paro for two nights of our four-night stay in Bhutan. We may have been fortunate enough to get one of the really cool rooms on the second floor of the main building overlooking the city. The hotel is a pretty phenomenal heritage property with a long history. It’s been well maintained and provided comfortable accommodations (if not a bit funky at times). Views from the restaurant were very nice both day and night. There was a shortcut path that can get you from the hotel into downtown in probably less than a 15-minute walk. While there are many hotels to choose from, I think this unique property is certainly deserving of your stay given that you are not just going to another mainstream city for a visit.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Helpful
+1
This hotel is in historical gouvernor's palace from the 19th century - made of woods and has amazing view to the town and its fortress. The kitchen and everything is great, except the walls are papir thin so one hears clearly every word or noise from the next room. But the staff moved me to no-neighbours room, apologising in cannot be wormed imideately but in 30 minutes! Everywhere in Bhutan staff is unbelievably polite.
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Date of stay: January 2020Trip type: Travelled solo
1 Helpful vote
Helpful
The Governor's room (suite) was spacious with the best view of the Paro fort and watch tower. Good service and a nice (decently tasty) spread of buffet food. The property is great to just relax and enjoy the natural beauty. Good for couple of days.
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: Governor's room (suite)
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Helpful
This is a review about how Ms Sonam Zangmo of Gagntey Palace misled us by confirming reservation for December 26-Dec 28, that was a conversation started in October 2019. Summary: Ms Sonam cancelled the reservation when we were 30 minutes away from Gangtey Palace after a 3 hour drive from Punakha. We were stranded in the evening in Paro, ran around to find hotel rooms, searched and called 14-15 hotels, as everything was booked out during Christmas. She made several excuses, not once did she apologise, rather she put the blame on us, and casually said that they gave the room to someone else. She seems to have no respect for people, no honesty in her dealings and probably is a discriminatory person who finds it easy to use her discretion to not keep her word. Attached are screenshots of the emails and confirmation voucher. This is a review about how Ms Sonam Zangmo of Gangtey Palace misled us by confirming reservation for December 26-Dec 28, that was a conversation started in October 2019. Here is summary of events: October 22, 2019 (screenshot attached) - Ms Sonam responds that rooms are available and sends tariff. I send my email confirmation for double deluxe room for two. Ms Sonam confirms the blocking of room. I ask for confirmation voucher that is necessary for immigration. October 23, 2019 (screenshot attached) - Ms Sonam sends confirmation voucher where it is mentioned that 100 percent advance is necessary. I call her to enquire, she says we can pay when we are there. The email screenshot is attached where she confirms that we can pay on arrival. December 23, 2019 (screenshot attached) - We realise we need to shift our travel by one day to get extension of permit. I call miss Sonam explaining my situaton that we will arrive one day late and that we understand that we will still pay for all the days we had originally booked for as this was last moment. Ms Sonam said it is not a problem and they will adjust the dates, the booking is still valid and asked me to send this over email which I did (screenshot attached) and she responded that they had adjusted the dates. Mind you, we never asked her to charge for one day less. We wanted to be honorable to our booking. December 26, 2019 - After getting the permit extension in Thimpu, we are on way to Paro. We call Ms Sonam who says everything is ready, but she is busy at a bank and she will call us later. 30 minutes away from Gangtey, around 3 pm - We call the hotel since Ms Sonam is away, hotel staff says that all rooms are full, there is no check in today and that someone with your exact name checked in yesterday, they ask us to call Ms. Sonam. We were shocked! So we call Ms Sonam, who says don't worry, your booking is confirmed, everything is ready, there is no issue and I will tell the hotel staff. 20 minutes away from Gangtey - Ms Sonam calls back suddenly and makes the following excuses 1. "Someone with your exact same name checked in" I asked if a person with exact same name checked in, did she not check the conformation voucher? I also asked that the other person with same name must have booked another room, so clearly there must be another room available. She said no. She then offered to book us for later dates but says cant do anything, we have no room now. 2. "You changing the dates was the problem" I asked her, then why did she confirm on phone and email that it was ok to change the date, when I called her on December 23 to inform, as soon as I learnt about the permit extension for which i had to extend a day in Punakha and go to paro via thimpu. Ms Sonam very casually put the blame on us, never once apologised or admitted to any wrong on her behalf. Late in the evening, it is getting cold and we are running around in Paro looking for any place to stay. After being refused by 14-15 hotels, i call Sonam, I ask her what should we do. She says finally that she will call back. 30 mins later as we still searched for hotels in Paro, she calls up to say that she has arranged a room for one night in Gangtey Palace. We say that we need it for two nights as per the earlier confirmation and conversation with her and she cuts the call again. She calls back says she has figured out something to give us the governor room for one day and deluxe double for next. By now we are so frustrated that we dont want our holiday to be scheduled around checking in and checking out of Gangtey. Also, notice that Ms Sonam never offered to help in the first place and conveniently put the blame on us. We finally after 1.5 hours of searching find Kichu Resort. In Bhutan, I stayed in Namgay Heritage in Thimpu, a remote homestay in Phobjika, Dhumra farm in Punakha and finally Le Meridien riverfront in Paro. Gangtey Palace was the only place that behaved in a shoddy, careless, casual, discriminatory manner and took away the experience we were hoping to end our vacation with. It is unfortunate to see a seemingly great place being represented by someone who behaves in unprofessional, inhuman and dishonest manner. …
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Date of stay: December 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Marlaree wrote a review Dec 2019
Washington DC, District of Columbia142 contributions52 helpful votes
Our room was quite comfortable and warm with the space heater and heater in bathroom. We had a brilliant view of Paro Dzong lit up at night. The views of the valley are stunning. Our electrical outlets worked, the bathroom (not shower, but shower had ‘normal’ shower head) looked a bit updated. Food is standard buffet for the area. The staff go out of their way to help. Make sure to visit the temple attached to the palace. This hotel is pure Bhutanese architecture and authenticity. Decent stay.
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Date of stay: December 2019
1 Helpful vote
Helpful
I had read complaints about the rooms/bathrooms not being warm enough but I had no issues. They had 2 space heaters in the room which provided plenty of warmth to the room and bathroom. The room was large with a queen bed and a twin bed. Plenty of hot water just make sure to turn on the geyser switch. The restaurant had a great view of the Dzong, especially lit up at night. The food was good.
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Date of stay: November 2019
Value
Cleanliness
Service
2 Helpful votes
Helpful
Authentic Palance, beautiful original architecture and decor. Gorgeous views of the valley, Paro and ancient fort Our room was very big with amazing Bhutanese furnishing and artwork. The bathroom and electrical outlets (not all of them worked) could use some updating. The staff was wonderful, the food was very good. I highly recommend this hotel and Bhutan!
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
PRICE RANGE
$106 - $106 (Based on Average Rates for a Standard Room)
LOCATION
BhutanParo DistrictParo
NUMBER OF ROOMS
19
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Claim Your Listing Frequently Asked Questions about Gangtey Palace Hotel
Which popular attractions are close to Gangtey Palace Hotel?
Nearby attractions include Rinpung Dzong (1.0 km), Paro River (0.9 km), and Dzongdrakha Temple (1.0 km).
What are some of the property amenities at Gangtey Palace Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Gangtey Palace Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Gangtey Palace Hotel?
Conveniently located restaurants include Mountain Cafe, Champaca Cafe, and Brioche Cafe.
Are there any historical sites close to Gangtey Palace Hotel?
Many travellers enjoy visiting Rinpung Dzong (1.0 km) and Paro Penlop Heritage Home Museum (0.9 km).
Does Gangtey Palace Hotel have any great views?
Yes, guests often enjoy the mountain view available here.