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DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

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Traveller (89)
Room & Suite (69)
Dining (20)
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Overview
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (919)
There are newer reviews for DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
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Reviewed 12 September 2016

From check in to when we left. Everything happened on time the staff was very attentive and friendly. Housekeeping did a very good job not only with the cleaning of the room but with anything else we asked them for.

Review collected in partnership with DoubleTree by Hilton
Thank carlosgK459FQ
Reviewed 11 September 2016

This hotel is a bit tricky to find, it is hidden toward the back of buildings, keep an eye on the marque to know when to turn. The staff was great...all smiles and very friendly. The hotel itself is old and in dire need of...More

Thank Marjie F
Reviewed 8 September 2016

I requested a quiet room. There was a party lasting until 10 p.m. with a loud band in the courtyard below my room. The carpet in the halls are dirty and faded. There are marks on the hallway walls. There was black mold between some...More

Review collected in partnership with DoubleTree by Hilton
Thank Arlene W
Response from John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 13 September 2016

Dear Arlene W, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues...More

Reviewed 7 September 2016

I'm a HH member, so I generally try and stay in the brand. Doubletree rarely disappoints, and this hotel is a gem in Campbell. Quick check-in (you can use the app, and they have digital keys). Staff is helpful. Centrally located, and excellent access to...More

Thank bksmrt
Reviewed 6 September 2016

The staff was very nice and really helpful. Quick check in and check out. Room service was quick. The food was excellent. Breakfast in the dinning room was very good. Staff extremely helpful. The whirlpool bath was a great way to end the day. Great...More

Review collected in partnership with DoubleTree by Hilton
Thank David K
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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 154 - US$ 520 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 154 - US$ 520 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (89)
Room & Suite (69)
Dining (20)
Pool & Beach (8)
Questions & Answers
Ask a question
Maci W
9 August 2015|
AnswerShow all 6 answers
Response from Maricela P | Property representative |
Hello Miss Maci W. Thank you for the note and reaching out! The information about "free breakfast" is incorrect. We sincerely apologize for the error. We are very surprised that this was showing on the site. This has been... More
0
Votes
ron0913
23 January 2015|
AnswerShow all 3 answers
Response from Maricela P | Property representative |
Dear Ron0913, Thank you for your inquiry. The old continental was indeed a bit weak. Our new Doubletree continental breakfast includes fresh baked muffins, croissants, cinnamon rolls and other assorted pastries. We have... More
0
Votes
Room Tips
"second floor above the check in has always been my favorite."
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"Stay somewhere else!!"
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"No comment."
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"Level 3 rooms excellent. The rooms are large."
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