We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 9 hotels in Campbell

DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza

899 reviews
Save
Traveller (84)
Room & Suite (49)
Dining (14)
Overview
  • Excellent44%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
“san jose”(77 reviews)
“double tree”(30 reviews)
“trader joes”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 279.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Campbell hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b1bfbc1601f74f998ce73d5cec023354", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":666603,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35113302],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":279,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b1bfbc1601f74f998ce73d5cec023354","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":297,"lowestMetaPrice":279,"additionalPartner":false,"highestMetaPriceDisplay":297,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":297,"lowestMetaPrice":279,"highestMetaPriceDisplay":297,"hotelName":"DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIxYmZiYzE2MDFmNzRmOTk4Y2U3M2Q1Y2VjMDIzMzU0IiwiQUlLIjoiYTE3ZTBlNmMzNDc3NGFlNmExZmY1NDZkZGRkOTJlNGEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$ 279", "hasDates": true, "hacComplete": false, "contentIdMappings": {"35113302":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (899)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
There are newer reviews for DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
See the most recent reviews
Filter reviews
881 results
Traveller rating
369
284
131
68
29
Traveller type
Time of year
LanguageEnglish
More languages
369
284
131
68
29
Show reviews that mention
All reviewssan josedouble treetrader joeswarm cookieswhole foodswithin walking distancerestaurants and shoppingdvd playerlos gatossilicon valleybreakfast staffjacuzzi tublocation is greatfirst floorbusiness triprooms are nicecontinental breakfast
FilterEnglish
Updating list...
191 - 195 of 881 reviews
Reviewed 17 August 2016

Management staff is excellent and super hospitable! They made my wedding weekend great! Little problems with the room but all was resolved and overall a very pleasant stay. The junior suite has a great balcony, awesome bathroom/jacuzi and very spacious living room area.

Review collected in partnership with DoubleTree by Hilton
Thank Dellalyn R
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 22 August 2016

Dellalyn, Thank you for choosing our hotel for your special weekend! Congratulations on your wedding, we wish you all the best! Dale Johnson General Manager

Reviewed 15 August 2016

I stayed here with my family of 4 in August 2016. The outside of the hotel and the hall ways are older looking, but the rooms have been redone and are great. Nice beds, flat screen, small fridge, A/C, and free wifi that works well....More

Thank S_Robbie014
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 15 August 2016

S_Robbie014, Thank you for the review! I am glad that you had a great stay! I am glad that you mentioned our breakfast buffet in our newly renovated restaurant! While it is not a complimentary breakfast, we do offer several breakfast options for guests of...More

Reviewed 10 August 2016

We use to stay here every visit to the area as our children live nearby. We changed from the Double Tree over a year ago because we were disappointed in there service. They went through a remodel and we thought we would give them another...More

Thank Rodney A
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 22 August 2016

Rodney, Thank you for sharing your experience. I am sorry to hear that we lost you has a customer due to poor service, but appreciate a second chance. I am glad to see that our training program has worked, and that you had better service...More

Reviewed 10 August 2016

Hotel is dated and needs renovating. Sink was clogged. Water still in ice bucket on arrival. Very noisy room near elevators. Also had restaurant outside window causing late night noise as workers talked loudly. Not worth the price paid.More

Review collected in partnership with DoubleTree by Hilton
Thank Conal T
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 22 August 2016

Conal, Thank you for your review! I am sorry to hear that our neighbors were making noise. While we love being a part of the Pruneyard Shopping Center and all the great options it gives our guests, sometimes the can get a little noisy. If...More

Reviewed 8 August 2016

the water temperature for the shower is only warm. Cannot take hot shower. Problem for the AC unit in the room, the thermometer will no stay consistent so temperature in the room sometimes get too cold or too hot!More

Review collected in partnership with DoubleTree by Hilton
Thank 1williec
Response from DTHotel, General Manager at DoubleTree by Hilton Hotel Campbell - Pruneyard PlazaResponded 12 August 2016

1williec, Thanks for sharing your experience! Sounds like our engineering team needs to make a stop in this room to make some adjustments. If you could share the room number from your stay, we will get a work order in and make sure future guests...More

View more reviews
PreviousNext
13738394041177
About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 165 - US$ 419 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 165 - US$ 419 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (84)
Room & Suite (49)
Dining (14)
Pool & Beach (9)
Hotel & Grounds (91)
Bathroom (12)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Maci W
9 August 2015|
AnswerShow all 6 answers
Response from Maricela P | Property representative |
Hello Miss Maci W. Thank you for the note and reaching out! The information about "free breakfast" is incorrect. We sincerely apologize for the error. We are very surprised that this was showing on the site. This has been... More
0
Votes
ron0913
23 January 2015|
AnswerShow all 3 answers
Response from Maricela P | Property representative |
Dear Ron0913, Thank you for your inquiry. The old continental was indeed a bit weak. Our new Doubletree continental breakfast includes fresh baked muffins, croissants, cinnamon rolls and other assorted pastries. We have... More
0
Votes
Room Tips
"second floor above the check in has always been my favorite."
Read review
"Stay somewhere else!!"
Read review
"No comment."
Read review
"Level 3 rooms excellent. The rooms are large."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite