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DoubleTree by Hilton San Francisco Airport

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DoubleTree by Hilton San Francisco Airport
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1,388 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton San Francisco Airport
See the most recent reviews
Showing 1,302: English reviews
Level Contributor
7 reviews
4 hotel reviews
Reviewed 1 week ago

Great hotel with free airport shuttle. Room was clean, quiet and loved the bed. Check in was very quick, really appreciated after a long flight. Very spacious lobby with nice bar. Cookies are always a nice treat, too!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donnette O
Denver, Colorado
Level Contributor
48 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

I stayed one night at this hotel and it was a good stay. It is a smaller Doubletree and it does not have a business lounge, but does have HHonors floors. The rooms were very clean and it seems to be a newer hotel. The front desk people were very nice and they made the check in and out process... More 

Helpful?
Thank Rob B
Monaca, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I reported that my electric was not working on several of my outlets , three separate times and it was never fixed. I was told twice that they would send someone right up but again, they never came up. It took extremely too long to get a drinks especially at the bar. When sitting at a table, drinks and food... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank R6188PSrebeccam
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton San Francisco Airport, responded to this review

Dear R6188PSrebeccam, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with our maintenance and bar staffs. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues and hope that the next time you’re in the area... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The room was clean service was nice, but this hotel is seriously out of date. It looks like you stepped into the 70s. The room needs to be more tech friendly there is not enough outlets and they are far away from the bed. When I think of doubletree I don't think of it being so outdated as this one... More 

Helpful?
1 Thank krazykay2584
Aberdeen, United Kingdom
Level Contributor
110 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 weeks ago

The hotel is easy to get to from SFO - just jump on the shuttle bus. I was checked in and got the usual warm cookie. No real interaction from the staff on the front desk. The room was big and the bed was comfy - just what I wanted after a long haul flight. The wifi was patchy at... More 

Helpful?
Thank Stewart C
Haddon Township
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Hotel is just ok. Wifi is horrible which makes it hard to work. Breakfast was bad although they had good service. Housekeeping starts way too early in the morning! The rooms are just ok but tiny TV's for the room size.

Helpful?
1 Thank Phil B
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton San Francisco Airport, responded to this review

Dear Phil B, Thank you for your feedback about the speed of our wireless internet service at our hotel. We’re very sorry that it wasn’t working well during your stay. We’re currently updating the wireless system and hope to have a faster internet experience soon. As well, we’re sorry the food quality didn’t meet your expectations. At our property, we... More 

Reno, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

We stayed at this hotel 3 nights on a recent SF trip. We were in town for an Oakland Raiders game. The hotel staff was great. The 15 minute shuttle to the airport was awesome. We went back/forth several times as we caught the BART transit from the airport to downtown and other locations. My only complaint was a saggy... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lovevacations123
Oak Hills
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

The room was stander business room. The floor was carpet and had stains everywhere.You can see the stains. The coffee maker was very small and you get 2 small cups of coffee. The bathroom had 3 bath towels and 2 wash towels

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank DDSAL
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton San Francisco Airport, responded to this review

Dear DDSAL, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms... More 

Vienna, United States
1 review
Reviewed 2 weeks ago

Great hotel, close to SFO with a nice bar which is perfect after a long cross country flight. Hotel has been renovated in the last year, lobby and rooms look great. The bar is right in the center of the lobby, very open and the staff is very friendly. Chicken sandwich at the bar with a Racer5 IPA hit the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank M8688WNchriso
cmtk767
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

The hotel is ok but too expensive for what it offers/does not offer. No decent gym, parking is not included and a lot of small things, such as very dirty windows, inconsistent wifi, etc. that are just unusual for the hotel in this category and price level. I booked through Priceline with a discount but still it was a bit... More 

Helpful?
Thank cmtk767

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about DoubleTree by Hilton San Francisco Airport

Address: 835 Airport Blvd., Burlingame, CA 94010-9949
Region: United States > California > Burlingame
Price Range: ₹ 7,159 - ₹ 21,819 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Francisco Airport 3.5*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Priceline, Booking.com, Travelocity, Odigeo and Jetsetter so you can book your DoubleTree by Hilton San Francisco Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Burlingame
Doubletree San Francisco Airport
Doubletree Burlingame
Burlingame Doubletree
Hotel Style:
#6 Romantic Hotel in Burlingame
#6 Business Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Francisco Airport staff and other travellers.
22 questions
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Questions? Get answers from DoubleTree by Hilton San Francisco Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms facing the bay if possible. (I think they are all king-size bed rooms.)”
 of 5 bubbles stevenlH4525CM, 28 Nov 2016 | Read review
“Our room facing airport was noisy, we could hear airplanes taking off and landing”
 of 5 bubbles cmtk767, 12 Nov 2016 | Read review
“Our room was in the wing closest to the Bay. It was never noisy.”
 of 5 bubbles DOuglasW_11, 1 Nov 2016 | Read review
“Ice Machines are only on even floors.”
 of 5 bubbles RobertD931, 13 Oct 2016 | Read review
“Request Bay view room”
 of 5 bubbles Janesays_11, 24 Sep 2016 | Read review
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