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Crowne Plaza San Francisco Airport

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Crowne Plaza San Francisco Airport
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664 Reviews from our TripAdvisor Community

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Showing 594: English reviews
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Kamloops, Canada
Reviewed 1 week ago via mobile

Nice & clean hotel. Friendly staff. Close to ocean. Right by a park. Quiet!! White noise only. Has a fridge. Bathrooms not updated but good shower. Lots of hot water!! Close to a Starbucks & great restaurants.

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Helpful?
Thank Rita C
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 1 week ago via mobile

A beautiful seaside hotel in close proximity to the SFO Airport, great rooms with good amenities like free water, snacks and a great breakfast! Nothing to complain really. I would recommend this hotel not only as a transit hotel but also for a longer stay. Spending the leisure along the bayside was really wonderful.

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Helpful?
Thank Satyajit B
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Phoenix, Arizona
Reviewed 4 weeks ago via mobile

Hotel lobby and halls are a bit musty but rooms are clean and nice, front desk is very good and the restaurant is good, Min at the bar is exceptional, great service and attitude, def will stay here again

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Helpful?
Thank david g
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for recognizing our bartender Min! We appreciate you taking the time to comment on your stay. Glad to hear it was a good one and that you will be back!

Ridgewood, New Jersey
Reviewed 22 February 2017

After a long day this hotel was a site for sore eyes. There is a restaurant in the hotel that served okay food, for being as expensive as it was I expected better quality to be honest. The room was fine, but while in the shower one of the lights in the bathroom vanity just fell out and smashed all...

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Helpful?
Thank 212Crystal
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We appreciate your comments on your stay at our hotel. We are very sorry for any inconvenience caused by the vanity light falling out. Our parking is managed by a third party and therefore a fee is charged. We regret this was a negative factor in your stay. Thank you for staying at our hotel.

Tustin, California, United States
Reviewed 21 February 2017

I have stayed with other Crowne Plaza hotel chain across the country and internationally but this surprisingly was not of my nice experience. The hotel is totally below the brand's standard and has nothing of high quality to offer to the guests. Hallways are not clear and not well maintained, rooms were outdated and food (breakfast buffet) quality was way...

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Helpful?
Thank Ahmadreza B
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We regret that your experience at our hotel did not meet your expectations. We have just completed renovations of our guest rooms and our public spaces are scheduled to begin in March. Thank you for your comments and we hope you will try us again after our renovations are complete.

Hastings, United Kingdom
Reviewed 21 February 2017 via mobile

In my opinion the Crowne Plaza San Francisco Airport is not up to the quality of the Crowne Plaza brand that I have experienced in the UK and other countries. The location is typical of an airport hotel. The decor is very 1960's. Our room on the executive floor is small by U.K. standards and tiny by American standards. Food...

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Helpful?
Thank MDG424
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for providing your opinion and comments on our hotel. Although we are unable to increase the room size, we have just completed the renovation of our guest rooms. Next up for renovation will be our public areas next month. We hope after the renovations are completed, there will be a more positive perception of our airport hotel. The...

Reviewed 19 February 2017 via mobile

I thought it's at least 4 star or above. Actually it might be only 2 or 3 stars. All the amenities are just too old to work well. Even though, the staff, not including the house keepers, host the customers with great hospitality and kindness.

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Helpful?
Thank Lin A
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We regret that your experience at our hotel was not satisfactory. However, it is good to hear that our staff served you well. Thank you!

Ofallon, United States
Reviewed 17 February 2017 via mobile

I am a Spire member and travel nearly every week. I have given this place the last try. Between the very tiny rooms, nearly plastic sheets on the bed, rock hard mattress (literally the stiffest spring set of any hotel I have ever stayed) and inoperable heating/cooling system, Next time I will be staying at a comparable Holiday Inn Express...

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Helpful?
Thank Gregory H
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the your unsatisfactory experience due to the room conditions. We understand that you do not intend to return to the hotel, but pleas know that these issues will be looked into. We value your comments. Should you change your mind, we...

Oakland, California
Reviewed 15 February 2017

I stayed here just one night in order to catch an early morning flight from SF airport. The hotel is located just a few minutes from the airport, although nearby roadside construction makes it a bit difficult to find your way off the highway and into the hotel entrance. The front desk staff were friendly and helpful. The guest room...

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Helpful?
Thank benz37
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will take note of the information you shard with us regarding window insulation. We hope you will visit us again.

Winona, Minnesota
Reviewed 1 February 2017

Booked this hotel on the way out of SFO. Checked in and got my family settled. They told me the first 15 minutes parking was free. I rushed to beat the clock and sure enough, had to pay $2 to take the rental back to the airport. If it was truly a luxury hotel, I could see the nickel and...

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Helpful?
Thank cking22001
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We are sorry to hear you rushed out to move your car out, but still ended up paying $2 for going past the 15 minutes. The parking is run by a third party and therefore they charge a fee. However, in a situation like yours, I am sure they would have waived the fee. We regret this happened and hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more   less 

Additional Information about Crowne Plaza San Francisco Airport

Address: 1177 Airport Blvd, Burlingame, CA 94010-1909
Region: United States > California > Burlingame
Price Range: ₹ 6,579 - ₹ 18,239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Francisco Airport 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Hotel Style:
#3 Green Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza San Francisco Airport staff and other travellers.
7 questions
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Questions? Get answers from Crowne Plaza San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is construction on the main road the hotel is on so be wary of this”
 of 5 bubbles 212Crystal, 21 Feb 2017 | Read review
“Make sure to get a room not facing 101 freeway if you are sensitive to background noise. Busy 101 freeway never sleeps 24/7.”
 of 5 bubbles AhmadrezaB, 21 Feb 2017 | Read review
“Requesting a room on the south (non-airport) side might reduce noise”
 of 5 bubbles benz37, 15 Feb 2017 | Read review
“High up and on the Bay side”
 of 5 bubbles Bronco37, 24 Jan 2017 | Read review
“Try the 10th floor as it is supposed to be the superior floor”
 of 5 bubbles brucerm2016, 20 Dec 2016 | Read review
5 of 5