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Portofino Inn Burbank

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#13 of 20 Hotels in Burbank
Certificate of Excellence
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1 room 2 adults 0 children
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Portofino Inn Burbank
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173 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Springboro, OH
Reviewed 1 week ago via mobile

We had booked 3 nights here due to the location (great to use Lyft or Uber to go to Universal Studios Hollywood) and the higher reviews it was given on this site. We got there kind of late, so we may have been given "leftovers." We booked a king room. It was at the front on the ground floor, so...

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Helpful?
Thank cathykicks13
Reviewed 2 weeks ago

Our room had 3 major problems: 1. Toilet tank took about 30 minutes to refill, 2. the TV was stuck on the Weather Channel, 3. there was high pitched noise most of the night. Also this location is not very nice, sort of run down part of Burbank. In my opinion, no way this is a 4 star hotel! And...

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Thank Richard V
Edmonds, Washington
Reviewed 3 weeks ago

You can find worse and you can find better but if you need a basic, affordable, relatively quiet, comfortable place for a night or a few days while you explore the Burbank area this will work. Downtown Burbank is about a ten minute walk across the Freeway - definitely worth walking and not driving - so lots of shops and...

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1Thank celticgypsy
Farnborough, United Kingdom
Reviewed 3 weeks ago via mobile

Very average hotel in the heart of Burbank. Rooms are spacious. Very convenient for places like universal, Warner bros, Chinese theatre etc. Friendly staff and an ok breakfast on offer with the price of the room. Couple of downers include the appalling shower, more like a trickle, the lack of quality bath towels (very tiny!). Also, a rather noisy place...

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1Thank Scott S
East WA
Reviewed 4 weeks ago

I've stayed a few times. It remains a solid, good value choice for overnight stays; I've used them right after nighttime arrival into Burbank airport, or the night prior to departure from Burbank airport - to which they are just a couple miles away. Their units have refrigerators and microwaves. The housecleaning is mildly variable; my last stay had a...

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Helpful?
Thank EaglesHonour
Patel M, Manager at Portofino Inn Burbank, responded to this review

Thank you for taking the time to share your experience with out future guests. We do value your feedback and business. We also would like to thank you for being a valued returning customer. Remember that when booking a stay with us, it is always best to book directly for the best prices since directly we have more flexibility and...

Burbank, California
Reviewed 17 December 2016

This a great motel, the ppl are super nice & helpful, I was in a bad situation & they were very patient & compassionate!!! The grounds are very clean & well kept up, the rooms are as well & it's safe as there is sum1 in the office 24/7 & they have cameras everywhere with a screen in office viewing...

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Helpful?
Thank 1newplc
Patel M, Manager at Portofino Inn Burbank, responded to this review

Thank you for sharing your experience with our future guests and i' am glad we turned things around for you and made you feel save. We have cameras in most areas of the location, not because it is a bad area but simply because all of our guests safety is our number one priority, same as you did, we want...

Reviewed 18 November 2016 via mobile

I found this hotel on Groupon a few days before visiting Disneyland. (Which, I think I ended up paying more). We were allowed to park in the garage before checking in, but we had to get a permit. We checked in after 9pm without any problems. The room was nice and clean with a decent sized balcony. Everything else was...

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Helpful?
Thank Kelly V
connecticut
Reviewed 8 November 2016

What's the deal. If you prepay for your room does that give the management the right to give you the worse room they have? No refunds or cancellation. We were given a room in the corner of the property next to an alley. The bathroom door had a foot sized hole on both sides. The full length mirror was propped...

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Helpful?
Thank carribbeanmic
Patel M, Manager at Portofino Inn Burbank, responded to this review

Thank you for sharing your experience with our future guests, we regret that your experience in the first room was not what you expected. I do recall the situation and it did take a few minutes to come up with a different room for you but we eventually made it happen, it was the least that we could have done...

San Francisco, California
Reviewed 12 October 2016

The room was clean .Towels were clean but old ,shower has a low pressure. They have security camera which make us feel safe. Although W.Olive Ave is a busy street,it was quiet at night.Front desk personnel are nice. Breakfast is ok,it would have been better if there are variety of fruit. Overall we had a excellent experience. It was close...

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Helpful?
Thank Rochelle P
Patel M, Manager at Portofino Inn Burbank, responded to this review

Thank for choosing Portofino Inn during your 2016 visit to Burbank, we are pleased to see you enjoyed your stay and we can only hope we lived up to your expectations. In most times of the year fruit is available along with all other continental breakfast items, sorry during your visit there was none at the time, we will make...

Reviewed 10 October 2016 via mobile

Very clean room a little pricy but very comfortable I would recommend it to all family and friends last minute booked only one to have rooms available at 9 pm will stay there next visit to California.

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1Thank Oscar G

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Portofino Inn is a 50 room Hotel/Motel that is located in the heart of Burbank, we are only a few minutes away from the Disney studios, Warner Brother Studios, short drive from Griffith Observatory, Hollywood sign, Magic Mountain, Down town Los Angeles, Hollywood, Universal Studios and only 9 minutes away from Bob Hope Air Port... Portofino Inn offers King, Double Queen, (Smoking and non-smoking) Queen Handy-cap as well as a King non-smoking with a Jacuzzi. We are family oriented as well as great for business travelers, stay from one night and extend your stay as long as needed. Portofino Inn - Burbank is under NEW MANAGEMENT as of Jan. 2015. Please give us the pleasure to meet your hospitality needs and allow us the opportunity to earn/keep your business. We pride ourselves in the level of customer service we provide to each and every one of our customers. Every customer is our most important customer. Alfredo, Manager ... more   less 

Additional Information about Portofino Inn Burbank

Address: 924 West Olive Avenue, Burbank, CA 95106
Region: United States > California > Burbank
Price Range: ₹ 8,235 - ₹ 12,810 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Portofino Inn Burbank 2*
Number of rooms: 50
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Also Known As:
Portofino Inn Burbank Hotel Burbank
Portofino Hotel Burbank
Hotel Style:
#2 Best Value Hotel in Burbank
#7 Romantic Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Inn Burbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“inspect the room before unpacking, and speak up if there are problems”
 of 5 bubbles richardv24, 7 Mar 2017 | Read review
“Most rooms front the courtyard/park lot- a few do not, but have cramped exterior corridors. Noise was never excessive from the park lot.”
 of 5 bubbles EaglesHonour, 20 Feb 2017 | Read review
“Ask for Top (Second) floor, on end away from street.”
  • MICROWAVE AND FRIDGE
  • STAINS ON LAMP
  • PATCH JOBS EVERYWHERE
  • STAINS ON CHAIR
  • OLD MICROWAVE FROM THE 1980s?
  • EVERYTHING LOOKS GOOD AT A DISTANCE, BUT UP CLOSE, IT IS DIRTY
  • CHIPPED PAINT ABOVE HEADBOARD. WRINKLED BED SPREAD
  • AC LOOKS FAIRLY NEW; NOT TOO LOUD; WORKED WELL
 of 5 bubbles BudgetTraveler91411, 3 Oct 2016 | Read review
“Have a lot of luggage? Choose main floor rooms as second storey is stair access only.”
 of 5 bubbles AndreGK, 22 Jun 2016 | Read review
“If you need an elevator to a 2nd floor, ask if there is one: I didn't see one.”
 of 5 bubbles EaglesHonour, 4 Jun 2016 | Read review
5 of 5