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Portofino Inn Burbank

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Traveller (33)
Room & Suite (44)
Storyboard
Overview
  • Excellent34%
  • Very good38%
  • Average15%
  • Poor4%
  • Terrible9%
Travellers talk about
“room was clean”(15 reviews)
“free wifi”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Concierge
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Portofino Inn Burbank
Special Offer: CALL US DIRECTLY TO SAVE
Offers from Portofino Inn Burbank
Special Offer: CALL US DIRECTLY TO SAVE
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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181 results
Traveller rating
65
60
29
9
18
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Time of year
LanguageEnglish
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65
60
29
9
18
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All reviewsroom was cleanshort driving distancefree wifiuniversal studioshotel is beautifulpastriescontinental breakfastcheck in was easywarner brosrental carmotelmicrowaveparkingcarpetmattressesclerk
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1 - 5 of 181 reviews
Reviewed 2 weeks ago via mobile

This motel is in an unsafe area of the town. If you do stay here, lock yourself in your room and don’t go out after dark. It appears that the owners have tried to upgrade the rooms but they still appear dirty. Mattresses are well...More

Thank 7pointstar
Response from Patel M, Manager at Portofino Inn BurbankResponded 2 weeks ago

Hello, Sorry that you were not pleased with the area and the accommodations, everyone here works very hard to make sure each one of our guests enjoys their stay. That being said, the are of Burbank is a very safe area regardless of where you...More

Hotel's Favourite
Reviewed 26 September 2017 via mobile

Loved this hotel, parking was not a problem. It's in a great location. Many things nearby, and the view from the hotel is beautiful. Rooms were clean, and a peaceful place. Overall I loved it, nothing to complain.

Thank Apostolic_ivan
Reviewed 3 weeks ago

I've stayed here several times before but this time was horrible. Unfortunately while the hotel itself is pretty nice, decent breakfast, not bad and the WiFi totally fine my experience was ruined by bed bugs in the room. I woke up early the next morning...More

Thank Karen Z
Response from Patel M, Manager at Portofino Inn BurbankResponded 3 weeks ago

Hello Karen, Bed bugs are not welcomed at Portofino Inn, wa have a very strick protocol for situations such as this one, when reported or found by our staff/guests that a room potentially has them, the room is closed off until it is treated thoroughly...More

Reviewed 4 weeks ago via mobile

Quite surprised at how updated this place was. New everything, inside the rooms. Air con worked amazing. TV was new flatscreen. New bed. New bathroom. Roomy, yet cozy. Check in was quick and friendly. Did not check out the breakfast. Outside is definitely dated. Area...More

Thank CosmicTami
Response from Patel M, Manager at Portofino Inn BurbankResponded 3 weeks ago

Hello Tami, Thank you for taking the time to share you experience with our future guests. We welcome and appreciate your feedback. We are very pleased to see you enjoyed your stay and look forward to having you back as our guest. The hotel interior...More

Reviewed 16 July 2018 via mobile

Started of by them assigning us the wrong type of room. When we asked them to correct it, they had us go to a room that had not been cleaned yet (heaps of sheets and towels everywhere.) We finally got to the correct room type....More

Thank Holly R
Response from Patel M, Manager at Portofino Inn BurbankResponded 5 weeks ago

Hello Holly, We apologize for the inconvenience you encountered upon checking in. Of course this is not our standard when someone checks in to give them a room that has not been cleaned. Unfortunately i don't recall the situation, but i do apologize if that...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$ 129 - US$ 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 129 - US$ 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (33)
Room & Suite (44)
Dining (4)
Questions & Answers
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Tkd05
12 September 2016|
AnswerShow all 3 answers
Response from Mister_E503 | Reviewed this property |
How was your stay?
1
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1_aussie
15 July 2016|
AnswerShow all 3 answers
Response from sleeplessinseattle66 | Reviewed this property |
I don't recall they did, but I encourage you to contact the office directly to confirm.
1
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Room Tips
"look at the room first before you pay"
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"inspect the room before unpacking, and speak up if there are problems"
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"Most rooms front the courtyard/park lot- a few do not, but have cramped exterior corridors. Noise was never..."
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"Ask for Top (Second) floor, on end away from street."
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