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Residence Inn Los Angeles Burbank/Downtown

315 reviews
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Traveller (69)
Room & Suite (45)
Dining (6)
Overview
  • Excellent48%
  • Very good36%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“full kitchen”(19 reviews)
“bedroom suite”(11 reviews)
“black angus”(10 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Los Angeles Burbank/Downtown
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Reviews (315)Write a Review
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All reviewsfull kitchenbedroom suiteblack anguswithin walking distancefire pitfreeway noisesan fernando blvdcovered parkinguniversal studioslong stayunderground parkingthe hotel offersthe sofa bedliving areathe breakfast areavery nice hotelfront desk staff
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1 - 5 of 303 reviews
Reviewed 1 week ago via mobile

The last time we stayed here, it was above average but now it just has gone down significantly. Didn’t even get a thank you for being a Marriott member here, you’re like anybody else even as a Platinum guest. Reception’s attitude was not friendly at...More

Thank sdgirl2011
Response from michigan111, General Manager at Residence Inn Los Angeles Burbank/DowntownResponded 6 days ago

Dear sdgirl2001, I would like to take this opportunity to thank for the comments you posted about your recent stay with us. I take these comments seriously as it helps us understand the good things we do along with any challenges we may need to...More

A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

We discovered after we checked in after dinner that thermostats in all rooms at Residence Inn L.A./Burbank can not be set cooler than 68 degrees. If we had known rooms are warmer than we need to sleep comfortably due to asthma/allergies, we would never have...More

Thank A TripAdvisor Member
Response from michigan111, General Manager at Residence Inn Los Angeles Burbank/DowntownResponded 3 weeks ago

Dear Yesterday, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I apologize for the inconvenience you encountered with our A/C units. In regards to the settings on our A/C units. We have...More

Reviewed 27 November 2017

This was an especially nice high rise urban Residence Inn. I especially liked the nice design with a cheerful lobby and breakfast area that opens right into the underground parking lot ($16 per night).. Everyone was very friendly and welcoming. Standard RI amenities but everything...More

Thank cwujd1
Response from michigan111, General Manager at Residence Inn Los Angeles Burbank/DowntownResponded 29 November 2017

Dear cwujd1, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I am pleased you were happy with your accommodations and that you found my staff to be very friendly and welcoming. I...More

Reviewed 25 November 2017 via mobile

Housekeeping forgot to do my room for two of my first three nights. This hotel has a serious housekeeping problem. The night after I complained to management I found a strange large trash bag situated right in front of my door. The container was not...More

Thank presidentemeritus
Response from michigan111, General Manager at Residence Inn Los Angeles Burbank/DowntownResponded 26 November 2017

Dear presidentemeritus, Thank you for the comments you posted about your recent stay with us. I would like to take this opportunity to apologize for my housekeeping team not cleaning your room on two nights of your stay. This is not a common practice and...More

Reviewed 25 November 2017

Shared a larger suite, with 2 beds and baths, with friends and really enjoyed the larger space. The kitchen and large fridge was a plus, as was the big seating area to relax and watch tv. Sleep quality was good, but thought the quality of...More

Thank lws07
Response from michigan111, General Manager at Residence Inn Los Angeles Burbank/DowntownResponded 26 November 2017

Dear lws07, Thank you for the comments you posted about your recent stay with us. I am pleased you enjoyed the room you stayed in. We are due for some new fitness equipment next year. We are located in the heart of Downtown Burbank close...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Heated pool
Details
Price range
US$ 208 - US$ 393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Burbank
#6 Business Hotel in Burbank
#8 Romantic Hotel in Burbank
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 208 - US$ 393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Burbank
#6 Business Hotel in Burbank
#8 Romantic Hotel in Burbank
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (69)
Room & Suite (45)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (44)
Bathroom (8)
Business Centre & Event Rooms (4)
Questions & Answers
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petitamourette
24 October 2017|
Answer
Response from Becky K | Reviewed this property |
I believe the TV's only had basic local/cable channels. No Netflix. You would have to call the hotel directly to know for sure.
0
Votes
petitamourette
24 October 2017|
Answer
Response from michigan111 | Property representative |
Our TV's don't have Netflix
0
Votes
petitamourette
24 October 2017|
Answer
Response from michigan111 | Property representative |
Our TV's don't have Netflix.
0
Votes
Room Tips
"view courtyard"
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"King Suite"
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"If street noise bothers you, pick a room farther away from the freeway."
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"since the hotel is accessible to the freeway: the courtyard and mountain view rooms are quieter and worked..."
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