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Extended Stay America - Los Angeles - Burbank Airport

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Traveller (32)
Room & Suite (19)
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Overview
  • Excellent19%
  • Very good26%
  • Average17%
  • Poor15%
  • Terrible23%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
There are newer reviews for Extended Stay America - Los Angeles - Burbank Airport
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11 - 15 of 225 reviews
Reviewed 10 January 2018 via mobile

Pros- location because it’s close to target to buy food and some restaurants. Cons- they do not clean rooms daily. Overall I found staff to be nice and facilities to be clean. The breakfast is a JOKE though, not even pieces of fruit are offered...More

Thank Lisa B
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 11 January 2018

Lisa, thanks for evaluating your experience at our hotel. We are pleased to learn you were happy with our convenient location and had a comfortable stay with us. However, we are sorry you didn't like our housekeeping policy. Your feedback regarding our breakfast will be...More

Reviewed 31 December 2017

This was my fourth time staying in this hotel and each time it has gotten worse. Lobby was dirty and not very welcoming; rooms was very outdated; now you no longer leave kitchen supplies in the room. You are fixing up the outside but there...More

Review collected in partnership with Extended Stay
1  Thank Michele H
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 1 January 2018

Michele, we sincerely apologize for the issues you encountered while being here and letting you down with your expectations for an exceptional stay. Your observations regarding cleanliness and conditions of our rooms are appreciated and it has been shared with appropriate individuals in our organization...More

Reviewed 22 December 2017

Unfriendly Environment.Smoking free environment but people were still smoking in rooms. Key cards had problems. Had Long wait for overnights staffs to be out to give service. Unfriendly staffs. Dissapointing branch for Extended Stay America!More

Review collected in partnership with Extended Stay
1  Thank patty464
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 23 December 2017

Thank you for your feedback. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues....More

Reviewed 9 December 2017 via mobile

The place is okay but they lied about the free continental breakfast They had coffee and oatmeal packs but no milk or cream I got ripped off and the coffee was sour there were no pastries only granola bars What good is a kitchen without...More

1  Thank lsobel
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 10 December 2017

lsobel, thank you for being a guest at our hotel. We are sorry our breakfast choices weren’t up to your expectations and that you were unhappy with our hotel policy. Your concerns about our breakfast and the bedding will be shared with appropriate individuals in...More

Reviewed 5 December 2017

Myself and three other members of a creative team flew out to Los Angeles to shoot footage for an upcoming project. We were on the ground for less than 48 hours, and just needed somewhere to sleep and store our gear. This location worked perfectly....More

Thank joncwyatt
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 6 December 2017

Thank you for your review. We are pleased to know our location was ideal for your needs. However, we are sorry we missed meeting some of your expectations and regret the inconvenience it caused. Your comments show that we have room for improvement, and we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 135 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 135 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (19)
Dining (2)
Questions & Answers
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Arne P
8 June 2016|
AnswerShow all 2 answers
Response from Leif D | Reviewed this property |
I would try to not go to this hotel anytime. It is a steaming dump.
0
Votes
LTAYLORTempe_AZ
3 May 2016|
AnswerShow all 4 answers
Response from Paymon B | Reviewed this property |
No they do not
0
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dradia
23 October 2015|
Answer
Response from Anthony W | Reviewed this property |
Yes they do
0
Votes
Room Tips
"full kitchen"
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"240 (2nd floor near stairs) was perfect for dogs"
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"Stay someplace else, or if here, away from train tracks."
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"Book a second hotel in case they don't have a room."
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