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Extended Stay America - Los Angeles - Burbank Airport

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Air Conditioning
Family Rooms
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Location
Full view
48Car recommended
Grade: 48 out of 100
56Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
238Reviews
69Photos
4Q+A
56Room tips
Traveller rating
  • 45
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  • 55
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This was a last minute trip with friends, so I booked. Its seemed nice because it was near stores and near universal. It's a big room with a kitchen looked clean. But apparently it wasnt!!! I saw 2 cockroaches on the wall behind the table and some crawling out the kitchen stove,
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank Airport
Responded 5 weeks ago
Thank you for sharing your experience. We are truly sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Once more, we apologize and hope you and your friends will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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+3
I stayed the night in Burbank at the Extended Stay America. It's a nice hotel nothing fancy but very clean. The room has a fridge and microwave and plenty of charging stations so no problem there. The hotel is close the airport so don't hesitate to stay here.
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank Airport
Responded 29 Oct 2018
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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The Empire Center has almost everything a short term visitor would need -- liquor and sundries at the nearby BevMo even groceries at walkable (but drive) WalMart.

I like that the area is safe to walk in at night -- a great relief when so much of Los Angeles is filled with homel
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank Airport
Responded 14 Oct 2018
Rich, thanks for sharing details of your visit to our hotel. We are glad you had a pleasant time with us and that our convenient location contributed significantly to your experience. That said, we apologize as we couldn't meet your expectations for a perfect stay and your feedback is discussed with the housekeeping team for review and action. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
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BAD internet, no cups for water in lobby, TV with problems, LOUD TRAIN...needs a lot of improvements. Was not impressed at all with the service. Arrived late and took lot effort to wake attendant up. Please improve!
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank Airport
Responded 17 Aug 2018
Jonathan, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
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This has to be one of the worst hotels I have ever stayed. To begin, it took over an hour to check-in, despite having reservations. There was one female (who appeared relatively new to the position) assigned to the front desk. During this wait, the manager came out of his offic
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank Airport
Responded 3 Aug 2018
Sam, thank you for taking the time to share your feedback. We are extremely sorry for the difficulties you experienced while staying here. Various in-room amenities along with the kitchenware are available at the front desk and delivered to your room on request. Please accept our apologies if we did not communicate this to you at check-in. Your comments have been discussed with our front desk team to be more diligent going forward. Also, with regards to our grab-and-go breakfast, our Brand Leaders are made aware of our guest's desires regarding breakfast choices. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining
Mystery hair
Graffiti. Lots and lots of graffiti
Graffiti. Lots and lots of graffiti
Long brown hairs stuck to the shower. This room was obviously not cleaned.
state of the dryer
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1234568
Guest can go in anytime at the hotel?
I would try to not go to this hotel anytime. It is a steaming dump.
1 vote
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Do you offer a shuttle from/to the Burbank Airport?
No they do not
0 votes
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Does this hotel provide in-room Iron Box and Iron Board?
Yes they do
0 votes
How close is Extended stay to Warner Brothers Studios ?
Warner Bros Studios is about 3.5 miles from our hotel and 7-10 minutes driving distance.
0 votes
"Check the room before you accept it, and don't bother with the large suite."
"full kitchen"
"240 (2nd floor near stairs) was perfect for dogs"
"Stay someplace else, or if here, away from train tracks."
"Book a second hotel in case they don't have a room."
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PRICE RANGE
US$ 133 - US$ 192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stayamerica los angeles-burbank airport hotel burbankextended stay america burbank
LOCATION
United StatesCaliforniaBurbank
NUMBER OF ROOMS
140
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