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All reviewsthe breakfast areaupgraded to a suitewafflesfront deskfull bathroomsknotts berrybreakfast staffking bedhome away from homebusiness tripminute drivebeds were comfortablewaffle makerfree breakfastconvenient locationfree shuttlestayed here for nights
Management knows nothing about customer service, John Avilla (MOD) needs to be retrained with Marriott customer service. If you take the time to read the comments from other guests its very apparent, this hotel is about nickel and diming guests rather than upholding Marriott brand...More
2 Thank ljlbc1955
Response from EvelynW0211, Manager at Fairfield Inn & Suites Anaheim North/Buena ParkResponded 1 week ago
Initially walking in, it's a gorgeous hotel. We had no problem checking in. It wasn't until 1030pm that I started having issues (besides the fact that our bathroom door wouldn't stay shut). I was on the fourth floor and every 20 min or so for...More
3 Thank Abbie G
Response from EvelynW0211, General Manager at Fairfield Inn & Suites Anaheim North/Buena ParkResponded 2 weeks ago
Dear Valued Guest, Thank you for your recent stay at the Fairfield Inn & Suites Buena Park. I do apologize for any inconvenience you experienced during your stay. Our goal is to provide you with a great experience and we hope that you stay with...More
The room was fairly small and tight, and the bathroom was tiny. Water pressure and temp were good though. TV channel selection pretty limited for young children. Teens could not hook up gaming without max volume being on, so they didn't play. Pool and hot...More
4 Thank htwh
Response from EvelynW0211, Manager at Fairfield Inn & Suites Anaheim North/Buena ParkResponded 28 May 2018
Thank you for the feedback. We have addressed the issues with the appropriate associates. We are sorry that we fell short of your expectations and hope to serve you better during your future visits to our hotel.
I stayed at this hotel from May 11-14. The location is ok and the check-in experience wasn’t completely terrible, however everything else about the stay was not as I expected it would be.
It started off with my experience with the General manager, I walked...More
4 Thank Bobby M
Response from EvelynW0211, Manager at Fairfield Inn & Suites Anaheim North/Buena ParkResponded 18 May 2018
Thank you for sharing your experience at the Fairfield Inn & Suites Anaheim North/Buena Park. We appreciate your feedback and have notified the proper department head. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time...More
DONT STAY HERE
I'm from Canada. Forgot my running shoes at the hotel when I checked out on April 23rd, called the hotel when I realized on April 27th (Friday), they confirmed they had my shoes and I read the guy my credit card info...More
5 Thank Cody M
Response from EvelynW0211, Manager at Fairfield Inn & Suites Anaheim North/Buena ParkResponded 11 May 2018
Thank you for your recent stay at the Fairfield Inn & Suites Buena Park. I do apologize for the inconvenience you experienced and sincerely hope that we made it right. We did put forth every effort to get your shoes to you in...More