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DoubleTree by Hilton Hotel San Francisco Airport North

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DoubleTree by Hilton Hotel San Francisco Airport North
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642 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel San Francisco Airport North
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Showing 608: English reviews
Coral Springs, Florida
Reviewed 11 March 2016

Stayed here for work. It is currently undergoing some renovations of the restaurant but overall the hotel was new and clean. My room was on the Hilton honors floor and it was updated and comfortable. The staff were all very polite and professional. The only issue is that maps don't always give you the right exit and you wind up...

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Helpful?
Thank Mojomajoel
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Mojomajoel, Thank you for your response here on TripAdvisor regarding our hotel. We are happy to hear that your stay was comfortable. We hope you will join us in the future to see the completion of our restaurant and bar areas. I apologize for the maps issue. There is only one way to access our hotel from Hwy. 101....

las Vegas, United States
Reviewed 9 March 2016

This hotel excels in every area, bar none. My husband and I stayed twice in the course of a few weeks and the experience was one of the best we have ever had. The room was lovely, service at the front desk was excellent and the breakfast was great. Closeness to SFO made the stay very convenient. Great hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karen C
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Karen C, We thank you very much for the wonderful response about our DoubleTree San Francisco Airport North location. Our consistent, great customer service is what we are most proud of with this excellent team. Please feel free to contact us directly if you need help with future reservations. Sincerely, Erik Mendoza Asst. General Manager

Irvine, United States
Reviewed 8 March 2016

Every time I stay in a Double Tree Hotel, I know that the room will be clean and comfortable, and that the staff are going to be very friendly and helpful. I always look for a Double Tree when I travel. Thank you for another trouble-free trip!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Minda I
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Minda I, We appreciate your great response here on TripAdvisor regarding your stay at our DoubleTree San Francisco Airport North location. We are very thankful for your loyalty and trust in our brand. We look forward to your next stay when traveling through the San Francisco Bay Area in the future. Sincerely, Erik Mendoza Asst. General Manager

Sydney, Australia
Reviewed 8 March 2016

The hotel staff were always helpful and friendly and all of the guest's needs are catered for. The rooms are comfortable and very clean, with nice views over the bay. Location wise it is very good. Even though it is a fair distance from the city, with the combination of airport shuttle service and train it is pretty easy access,...

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Helpful?
Thank Fiona S
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Fiona S, It was a great pleasure having you here at our DoubleTree San Francisco Airport North location. We thank you for the kind words and hope you will be visiting us again during your next trip back to the states. Please let me know if I may help with any future reservations. Sincerely, Erik Mendoza Asst. Manager

Belmont, Michigan
Reviewed 5 March 2016

It was a long 10 days of travel to visit relatives from Alaska and Washington. We made it through the Red Woods and Napa Valley to be some of the last travelers across the Old Bay Bridge. Getting to the Double Tree was a relieve. I asked my husband to dress for dinner and wearily he replied - it will...

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Helpful?
Thank BoatLadyDi
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear BoatLadyDi, We are very glad to hear that you had a great stay at our DoubleTree San Francisco Airport North location. I will pass on to our restaurant and chef your satisfaction with their services. We hope that you will join us again in the near future when passing through San Francisco. Sincerely, Erik Mendoza Asst. General Manager

Bangkok, Thailand
Reviewed 26 February 2016

I chose this hotel before my long flight back home. They provide free wifi, free parking, free airport shuttle to/from the airport (however be very careful as there are two Double Tree by Hilton, one is in Burlingame and one in Brisbane. We did not know and had to pay $35 for the cab to take us back from Burlingame...

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Helpful?
Thank sabai-sabai1965
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear sabai-sabai1965, We appreciate your feedback regarding your stay here at our location. I assure you that the team member reaction you experienced is not what we train or expect from our front desk agents. We are here to give the utmost excellent customer service for each an every guest. I apologize for any inconvenience and very happy that Samantha...

San Antonio, United States
Reviewed 25 February 2016

Awesome experiences at the Double Tree Hotel and I would recommend this hotel to anyone interested in a great place to stay while in San Francisco near the Airport and most traveling for business or a personal trip.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Reginald L
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Reginald L, We thank you for the kind words about our DoubleTree San Francisco Airport North location. It was a pleasure having you here and we hope your future travels will bring you back to our hotel. Please let us know if we may be able to help with reservations. Sincerely, Erik Mendoza Asst. General Manager

Dallas, Texas
Reviewed 22 February 2016

This hotel is just north of the SFO airport, and provides ample free parking. My visit had both positive and negative aspects. Negatives: * paper-wrapped glasses in room were dirty - one had jelly drops, another had grime stains * defective thermostat made controlling room temperature impossible Positives * room service was excellent; grilled salmon with maple soy glaze was...

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Helpful?
Thank oceanpalace
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear oceanpalace, We appreciate your comments here on TripAdvisor regarding your stay. I hope we addressed the cleanliness and thermostat issue in a timely manner and hope that you will allow us a chance to Make It Right upon your next travels through the San Francisco Bay Area. I will pass on your accolades of the restaurant to the Chef...

Long Beach, California
Reviewed 21 February 2016

My son and I stayed here after a late flight into SFO. The hotel is very nice with warm cookies upon arrival - my son thinks that's the very best thing about this hotel! I always care the most about comfortable beds when staying in a hotel and the beds at this hotel are EXCELLENT! I usually stay at the...

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Helpful?
Thank Anitathetraveller
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Anitathetraveller, Thank you for your comments about our DoubleTree San Francisco Airport North location. It was great to hear that you had an excellent stay and you slept well in our comfortable DoubleTree beds. As for the buffet, this is a DoubleTree standard that we have to follow, but our a la carte menu is where we can showcase...

Reviewed 20 February 2016

My wife and I had an overnight stay before returning home to PA. The hotel was conveniently close to airport. The staff was extremely pleasant. The room was very clean; bed comfortable. My only complaint was that we never received our wake-up call. Fortunately I had set my cell phone as a back up. Otherwise we very well could have...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q3349PUstephenw
Erik M, Manager at DoubleTree by Hilton Hotel San Francisco Airport North, responded to this review

Dear Q3349PUstephenw, We appreciate you taking the time to comment on your stay at our DoubleTree San Francisco Airport North location. We are glad you enjoyed your stay and that you were able to get a comfortable night's sleep before your flight. I apologize for the mishap with the wake-up call. I will follow up with the front desk team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Feel welcome the moment you arrive at DoubleTree by Hilton Hotel San Francisco Airport North with a freshly baked chocolate chip cookie on arrival. Ideally located between downtown San Francisco and San Francisco Airport - just 2.5 miles away via our complimentary airport shuttle service - this modern San Francisco Airport hotel boasts stunning views of the San Francisco Bay. Guests enjoy easy access to attractions including Alcatraz, Chinatown, Muir Woods and the San Francisco Zoo. Watch the San Francisco Giants play a game of baseball at AT&T Park, or enjoy a crafted beer or wine tasting adventure, just minutes away. Business travelers at this hotel will appreciate our proximity to Moscone Convention Center and businesses including CA Technologies, Actelion Pharmaceuticals, Hitachi and Genentech. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Francisco Airport North

Address: 5000 Sierra Point Pkwy, Brisbane, CA 94005-1825 (Formerly Radisson Hotel San Francisco Airport Bay Front)
Region: United States > California > Brisbane
Price Range: ₹ 8,936 - ₹ 23,399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Francisco Airport North 3.5*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Agoda, Expedia, Cheap Tickets, Priceline, Travelocity and Jetsetter so you can book your DoubleTree by Hilton Hotel San Francisco Airport North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Hotel Brisbane
Radisson Brisbane
Brisbane Radisson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Francisco Airport North staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel San Francisco Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you have Hilton Honors membership they offer extra service and appointed floors and rooms.”
 of 5 bubbles williamlY1099UV, 7 Jan 2017 | Read review
“High floor on the end bayside is most quite. Otherwise, Freeway noise is easily heard. View from higher floors are all nice.”
 of 5 bubbles COmamma, 28 Dec 2016 | Read review
“ask for room over looking the bay if your a HHonors you will stay on the 5th or 6th floor.”
  • very nice view
  • at dusk
 of 5 bubbles teals121212, 20 Dec 2016 | Read review
“Check in through the Hilton mobile app to choose a room, use your phone as a digital key, and avoid the front desk.”
 of 5 bubbles salsalisa, 7 Dec 2016 | Read review
“Take a noise meter to check A/C.”
 of 5 bubbles theman4, 2 Dec 2016 | Read review
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