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Extended Stay America - Orange County - Brea

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118 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orange County - Brea
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Showing 118: English reviews
Reviewed 30 July 2016

It is in a very good location close to the main highways and shops. The room are small but has everything you need and if you can't find something, yo could ask their friendly staff. The room and specially bathroom is not very clean but ok as a budget place for stay. Overall if you don't expect a nice hotel...

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Helpful?
Thank Arya G
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for taking the time to share your comments. We are glad that you were happy with our affordable rates, our location and friendly staff. We appreciate your observation regarding the cleanliness of our accommodations. Regardless of the length of stay, our goal is to provide a clean, comfortable suites, and we will bolster our efforts in the areas...

Moraga, California
Reviewed 23 June 2016

I stayed here one night for a business trip, and the rate was quite low. The rooms open on to an exterior hall/balcony and the place is best described as a motel. The rooms were small, bare bones and have seen much better days. Although not dirty, the room was kind of dingy. The sheets, towels, amenities were definitely of...

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Helpful?
1Thank SCL94556
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for staying with us while on business and for the constructive comments. Although you liked the attentive service you received from our Front Desk Team, we are very sorry you had several problems with your suite and for the inconvenience it caused. We take your feedback seriously, so thank you for letting us know your concerns. Our goal...

Eagle Mountain, Utah
Reviewed 2 June 2016

This hotel was one of the dirtiest places I have ever stayed. The carpet was stained, the room smelled awful, the towels had stains, there were hairballs on the towels, the floor and cabinets were falling apart. Our bed blanket had cigarette burns on it. You could not even walk on the carpet without shoes it was so gross. There...

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Helpful?
1Thank mhorne182
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

It is difficult to read when a guest of ours did not leave satisfied and happy with their stay. Your feedback provides us with details which we will share with our housekeeping and maintenance teams to be more detailed in their cleaning process as well as in the maintenance of items throughout the property. We are pleased to share your...

Anaheim, California
Reviewed 27 May 2016

I had a major flood in my condo, and have had to hotel it for the last few weeks while repairs are being done. After taking an already planned vacation to Hawaii, and staying in a Marriott hotel there, I made the mistake of choosing Extended Stay when I got home. Someone suggested we stay here (I can't remember who,...

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Helpful?
Thank alanrrt
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Alan, Thank you for your very candid comments regarding your recent stay. My team and I regret your overall guest experience was not pleasant, and we apologize for failing to meet your expectations for a clean, comfortable room and outstanding customer service. We certainly take your comments seriously and will work to improve all areas you brought to our attention....

Reviewed 27 May 2016

Check in was easy and room clean. Friendly staff. Recent property cosmetic improvements. Nearby, walking distance TOGO's sandwich and Baskin Robins ice cream and convenient hair salon. Thank you for making my stay here a pleasant one.

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Helpful?
Thank rectifior
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Orange County – Brea. It is so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service and location. Thank you for being our guest, and we look forward to your...

Los Angeles, California
Reviewed 23 May 2016

I have been met with nothing but courteous and very kind staff while my family and I have been staying here, and felt compelled to share my very positive experiences here. Every single person that they have had manning the front desk has been exceptionally polite and my room was ready and very clean upon our arrival. The light fixture...

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Helpful?
Thank Mark P
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for choosing Extended Stay America - Orange County - Brea for your accommodation needs. We love hearing wonderful comments such as yours about our team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. We will especially share your words with...

Reviewed 18 May 2016 via mobile

My wife and I have been here for 8 months now waiting on a condo to get built, during this time Jared the manager has been nothing but a fine gentleman always accommodating our needs, and always keeps a clean environment. Kyle and Chris r great!

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Thank Aaron D
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

It's so nice to read your wonderful remarks about the hospitality you received from our associates during your long term stay at Extended Stay America - Orange County - Brea. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your visit. Your comments have been shared with the...

Reviewed 18 May 2016 via mobile

My wife and i use wheelchirs and the staff is great and very helpfull. The room is very nice but could be a touch larger, it is a bit cramped for 2 wheelchairs.The restroom is large and very accessable.

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Helpful?
Thank SherryBoyce
00esa, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for posting your kind review of Extended Stay America - Orange County – Brea. We are glad you and your wife enjoyed your overall visit, and we appreciate your nice comments about our staff. We do have a variety of suite types available, and perhaps one of the larger suites will better meet your needs during your next...

Greenville, Texas
Reviewed 28 January 2016

Horrible, no cleaning musky smell, the only good thing is they do allow pets for a hefty price. We were here for work for six weeks and maybe we had three housekeeping cleanings. Two days before we were scheduled to leave I noticed a drip in the ceiling, I notified front staff immediately. The next evening as I was packing...

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Helpful?
Thank sexystephm
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for taking the time to write a review of your stay. The room conditions you described are truly regrettable. We are very sorry for your experience. To uphold our company’s high standards, I have used your comments as a training tool to coach our staff to make sure we are providing each guest with professional customer service. I...

Colorado Springs, Colorado
Reviewed 27 December 2015 via mobile

Jamie and Jared harass us daily! We stay at this location temporarily due to work location change from a different state, and my work schedule being a night-time shift, I get back in at really early hours, so I like to get some rest. Every morning at 10-11, I get phone calls, every 10 minutes, being harassed about paying by...

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Helpful?
Thank Scassi C
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry for the service issues you experienced. To prevent this from happening again, our staff has been instructed to verify the intended departure date with all guests upon check-in. I will also make sure that we are providing...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Orange County - Brea

Address: 3050 E Imperial Hwy, Brea, CA 92821-6717 (Formerly Homestead Brea)
Region: United States > California > Orange County > Brea
Price Range: ₹ 5,316 - ₹ 7,974 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Brea 2.5*
Number of rooms: 132
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Also Known As:
Homestead Brea Hotel Brea
Extended Stay America Brea
Homestead Hotel Brea
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Brea staff and other travellers.
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Questions? Get answers from Extended Stay America - Orange County - Brea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request it be cleaned before arrival”
148tracyf, 19 Apr 2017 | Read review
“cook in room will be ok.”
Harold-ang, 18 Feb 2017 | Read review
“Breakfast is pre-packaged (muffins / granola bars / oatmeal)”
gonzo628, 12 Sep 2016 | Read review
“I personally like the first floor.”
E5866ZXmarkp, 23 May 2016 | Read review
“Go somewhere else.”
sexystephm, 28 Jan 2016 | Read review
5 of 5