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Traveller (78)
Room & Suite (82)
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Overview
  • Excellent36%
  • Very good20%
  • Average3%
  • Poor6%
  • Terrible35%
Travellers talk about
“blue spruce”(2 reviews)
“fenced yard”(5 reviews)
“small family”(2 reviews)
AMENITIES
Free Internet
Free Parking
Multilingual Staff
Self-Serve Laundry
Air Conditioning
Pool
3 Star Hotel
All hotel details
Additional information
Offers from Big Bear Cool Cabins
Special Deal: 1 Free Bike/Kayak Rental
Offers from Big Bear Cool Cabins
Special Deal: 1 Free Bike/Kayak Rental
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Reviews (199)
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198 results
Traveller rating
70
40
6
13
69
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Time of year
LanguageEnglish
70
40
6
13
69
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All reviewsblue sprucefenced yardsmall familywasher and dryertrash bagschecking ingreat cabinfully stocked kitchenwe've stayedcoffee makerdeckdogsessentialsgasnestsoappet
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1 - 5 of 198 reviews
Reviewed 27 April 2018

The cabin was beautiful and completely stocked with everything we needed and more! Cannot wait to come back! Staff was super helpful! i have and will continue to recommend Cool Cabins to everyone i know!

Review collected in partnership with this hotel
Thank nadiakm12
Response from coolcabins, Guest Relations Manager at Big Bear Cool CabinsResponded 1 May 2018

Thank you for giving us a great rating and for recommending Cool Cabins to other travelers. I’m sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to having you back!

Property's Favourite Review
Reviewed 13 April 2018

Cool Cabins is my go to place for vacation rentals in Big Bear. The service is amazing and the staff is always ready to help! It’s a wonderful way to unplug from real life and I’ll choose them again for our next trip!

Review collected in partnership with this hotel
Thank 228demelo
Response from coolcabins, Guest Relations Manager at Big Bear Cool CabinsResponded 14 April 2018

I appreciate your positive feedback! We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

Reviewed 27 April 2018

Our experience was not good. We came in and left the very next morning without even staying for half a day. The property was not comfortable and not what we expected. Upon check out no one even bothered asking us how everything was. We won’t...More

Review collected in partnership with this hotel
Thank Anonymous-AV
Response from coolcabins, Guest Relations Manager at Big Bear Cool CabinsResponded 1 May 2018

Dear Anonymous, We're very sorry for any issues you experienced at this property during your stay. Thank you for letting us know so we may improve and make our cabins better for you and other guests. We hope you will return to Big Bear soon...More

Reviewed 26 April 2018

Big Bear Cool Cabins provided a great service for renting a cabin for the a weekend in Big Bear, without all the hidden costs of AirBnB. The place was clean, and we were able to get access to our cabin with no problems when arriving...More

Review collected in partnership with this hotel
Thank Kyle_Heron
Response from coolcabins, Guest Relations Manager at Big Bear Cool CabinsResponded 1 May 2018

Dear, Kyle. I appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

Reviewed 24 April 2018

Outside was a pretty cabin , but inside There was dog poo at the bedroom carpet, on the second floor was some gummies and candies on the carpet. we took a lot of time to make the check in , because the cabin was sooo...More

Review collected in partnership with this hotel
Thank Danithza L
Response from coolcabins, Guest Relations Manager at Big Bear Cool CabinsResponded 25 April 2018

I truly apologize for these issues and hope you will return to Cool Cabins for many more vacations with the promise that we will provide better service to you in the future and correct the mistakes we had made previously. If you have a moment,...More

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About
Amenities
Top amenities
Free Parking
Free Internet
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Details
Price range
US$ 306 - US$ 660 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$ 306 - US$ 660 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (78)
Room & Suite (82)
Pool & Beach (16)
Dining (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"There was poop on the floor and a knife left stabbed on the wall."
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"Fox Paw and Knotty Night are great cabins to stay in!"
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"Amazing views"
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"This is a three bedroom cabin with a sofabed for more capacity. The heaters were not all working so we used..."
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