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BEST WESTERN Big Bear Chateau

42200 Moonridge Road, CA 92315-1814
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Stanfield Marsh Wildlife and Waterfowl Preserve
    1.5 km
  • 3 star hotel
  • Free Wifi
Reviewed 19 October 2016
Very Friendly Staff
Very Nice Hotel only Negative is full size beds. Breakfast was... more
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561 Reviews from our TripAdvisor Community

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Showing 541: English reviews
Reviewed 19 October 2016

Very Nice Hotel only Negative is full size beds. Breakfast was good had a waffle maker, Oat Meal, fruit etc. Great location only about a mile and a half from The Village. I did see a shuttle although we had our own car.

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Helpful?
Thank Cecilia G
Paramount, California
Reviewed 17 October 2016

Great weekend stay. Love the chateau décor. Room was cozy with a sliding doors for some fresh air. Fitness center wasn't that great, so week took a morning stroll after a yummy breakfast. Only con was the air was centrally controlled so we could make the room cooler. Glad a cool breeze was coming in. All staff was pleasant and...

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Helpful?
Thank aimeecer
Mission Viejo, California
Reviewed 17 October 2016

The staff is OUTSTANDING, but the food menu & quality need overhauling. The facility was clean & neat but could use some updating. I would recommend this hotel with a few reservations...The staff really made our visit worthwhile and enjoyable.

Review collected in partnership with Best Western
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Helpful?
Thank Pamela S
Huntington Beach, United States
Reviewed 16 October 2016

this Best Western looks very modern on the outside but, inside i think it was an old hotel which they took over. it is very clean and the staff is overly helpful. There is the typical easy access in to the lobby. If you have problems with stairs be sure to ask for a 1st floor room. there is an...

Review collected in partnership with Best Western
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Thank Rhonda F
Rialto, United States
Reviewed 16 October 2016

Pictures online does not show what exactly is the hotel. Dark rooms. Very small rooms. I will not recommend this hotel. Very expensive for what ii is. Poor customer service. The location is not bad. In the future I will consider other hotel maybe a little bit more expensive.

Review collected in partnership with Best Western
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Thank Victor M
Palm Springs
Reviewed 15 October 2016

Was really surprised at all of the amenities and comfort this hotel has to offer. It was a pleasure staying here and will return. The breakfast was extraordinary and the variety of breakfast items available was great. Had the Eggs Benedict and it was good. The room was a nice size with king bed and fireplace which added a nice...

Review collected in partnership with Best Western
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Thank Donald P
Temecula, United States
Reviewed 15 October 2016

We love this hotel . . . it is set in the wood not far from the town center and within walking distance of one of the best steak house. They actually have a menu for breakfast and it is all included in your room cost. Staff are really friendly and helpful.

Review collected in partnership with Best Western
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Thank Dennis T
San Diego, California, United States
Reviewed 12 October 2016

Room was ready on time and very clean. Had fireplace, coffee maker and bottled water. Nicely furnished and quiet. They also have pet friendly rooms available. Worked out in the gym and had a great breakfast included in the price. Friendly and helpful staff.

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Helpful?
Thank Elmer W
Chandler, Arizona
Reviewed 12 October 2016

Our Harley group travels the country every year, and this year we stayed at the BW Big Bear Chateau. We could not be happier, everyone from the staff went out of their way to make our stay amazing! Our every need was taken care of. The breakfast in the morning was like no other continental breakfast we've had. Great Job...

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Helpful?
Thank rtjim65
Southern Ca.
Reviewed 11 October 2016

We love this hotel tucked into the trees in Big Bear. It's minutes to the village for shopping and some great restaurants, then just minutes to the walking trails and Discovery Center by the lake. There are also some 4 star places to eat a two minute walk from the hotel.It's a gem, I almost hate t share it as...

Review collected in partnership with Best Western
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Thank LdyGem

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
Official Description (provided by the hotel)
Discover this charming Big Bear Lake, California hotel-the closest full-service lodging to Snow Summit and Bear Mountain Ski Resorts. Welcome to the BEST WESTERN Big Bear Chateau, the perfect hotel for avid outdoorsmen and avid ski lovers alike. Located in inland Southern California, this Big Bear Lake hotel offers well-appointed guest rooms complete with a fireplace, pillow top mattresses, cable satellite television with Showtime and high-speed Internet access. The hotel offers an array of amenities including a seasonal outdoor heated swimming pool and hot tub, game room, fitness center, full business services and meeting/banquet facilities accommodating up to 140 people. The BEST WESTERN Big Bear Chateau also features the onsite Tiffany's cocktail lounge Serving a special food menu Friday and Saturday from 5:00-9:00 p.m. Guests staying at this California hotel will find themselves less than one mile from both Snow Summit and Bear Mountain Ski Resorts. The hotel also offers convenient access to outdoor activities such as hiking, golf, horseback riding, snowmobiling, fishing, sailing and skiing on Big Bear Lake. Less than ten miles away guests can also visit the Moonridge Zoo, Meadow Park and the Big Bear Convention Center. The BEST WESTERN Big Bear Chateau is ideal lodging for groups such as church camps, wedding parties or reunions taking place at Big Bear Lake. The city also hosts a variety of events including the Bear Country Fair, the Ride the Mountain Event, the International Chili Society Cook Off and the Big Bear Cowboy Gathering. The friendly, helpful staff at the BEST WESTERN Big Bear Chateau is ready to ensure a fun-filled memorable stay in Big Bear Lake, California. ... more   less 

Additional Information about BEST WESTERN Big Bear Chateau

Address: 42200 Moonridge Road, CA 92315-1814
Region: United States > California > Big Bear Region
Price Range: ₹ 9,350 - ₹ 24,091 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Big Bear Chateau 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Plus Big Bear Chateau Hotel Big Bear Lake
Best Western Big Bear Lake
Big Bear Lake Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Big Bear Chateau staff and other travellers.
3 questions
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Las Vegas, Nevada
over a year ago

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Questions? Get answers from BEST WESTERN Big Bear Chateau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs in the back of hotel, Overlooking the forest and pool.”
 of 5 bubbles FamHistory, 13 Nov 2016 | Read review
“First floor rooms are excellant and have fireplaces, I am just sorry it was not colder!”
 of 5 bubbles grslove, 3 Nov 2016 | Read review
“Look up and ask for amenities you need. There is a exercise room, and room with some family games, pool,air hockey and ping pong.”
 of 5 bubbles 251cheriem, 12 Sep 2016 | Read review
“Stay on the 3rd floor to reduce noise. Some rooms are quite a walk from the lobby. If you like convenience, select your room accordingly.”
 of 5 bubbles phoenixtourist, 22 Aug 2016 | Read review
“If you can't climb stairs be sure to ask for a ground floor room.”
 of 5 bubbles 983janetw, 9 Aug 2016 | Read review
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